POS MV V5 Installation and Operation Guide
Fault
Identification
Copyright © Applanix Corporation, 2017
9-33
Ethernet Communications Problem
Loss of Ethernet communications will result in the loss of communications between the PCS and the
controlling PC. The MV-POSView Controller program indicates this by displaying an appropriate error
message. Figures 79 and 80 provide troubleshooting procedures to identify the causes of Ethernet
communications failures.
Figure 79: (1 of 2) Ethernet Communications Failure
Ethernet
Communications
Failure
(Broadcast)
Check SYSTEM
LED on PCS front
panel
SYSTEM LED
red?
Reboot the PCS
Y
SYSTEM LED
red?
Refer to Total
System Failure
procedure
Y
N
N
PCS on
multinode
network?
Y
Disconnect PCS
and PC from
network
PC to PCS
comms OK?
Check network cables
and integrity
N
Y
Establish stand
alone connection
between PC and
PCS
Check
communication
between PC and
PCS
A
N
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