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23
Troubleshooting
Scale Display Error Codes
The Scale System performs a self-diagnostic check at power-up. During this time, any errors with the Scale System are
detected and shown on the LCD display. The chart below illustrates the various icons and error codes that can appear on
the LCD display:
Display
Interpretation
Solution
Self-Diagnostic Check at Power-up
(One-second pause b/w indications)
• This is normal operation of the Scale System when the
bed is plugged into Mains Power or the Footboard is
reconnected to the Frame.
Zeroing Out-of-Range
This occurs when there is weight on
the bed in excess of 110 lbs (50 kg)
when the “ZERO” button is pressed.
• Remove any weight on the bed (except the mattress)
before pressing the “ZERO”.
• Note: the weight of the mattress or air mattress with
accompanying pump should not exceed 110 lbs (50 kg).
Below Calibrated Zero
This occurs when the weight detected
by the system goes below zero.
• There may be an obstruction to the bed’s Upper Frame
when the bed was lowered. This “bends” the load cells in
the wrong direction, thus producing a negative weight.
• Check under the Upper Frame of the bed for any
obstructions, or move the bed away from the
obstruction.
Safe Working Load Exceeded
This occurs when the total weight on
the bed exceeds 550 lbs (250 kg).
• The bed should not be operated if the weight on the
bed exceeds the Safe Working Load.
• Remove any unnecessary objects from the bed (such
as extra bedding, accessories, or personal belongings)
before repeating the “Weigh” function.
Auto-Compensation Out-of-Range
This occurs when too much weight is
added.
• The Auto-Compensate function has an allowable
weight range of 0-220 lbs (0-100 kg). Do not exceed the
limit.
Auto-Compensation Out-of-Range
This occurs when too much weight is
removed.
• The Auto-Compensate function has an allowable
weight range of 0-220 lbs (0-100 kg). Do not go below
the limit.
Load Cell Interface is Disconnected
This occurs if the Footboard PCB
cannot detect the Load Cell Interface.
• Check the connections between the Load Cell Interface
and the MJB located under the Seat Section.
• If the connector is plugged in firmly and the error
remains, the Load Cell Interface may have been
damaged or failed. Contact Amico Beds Customer
Service for support.
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