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21
Troubleshooting
Item
No.
Problem Descriptions
Troubleshooting Steps
2
No motion when controls are
pressed.
a. Connect bed to wall outlet and try again. If motion can be achieved, this
means that the battery level may be low. Leave bed connected to wall until
full charge is completed. (See “Battery Charging Characteristics“ on Page 29).
b. If functions are lost again when the bed is disconnected from the wall outlet,
the battery may be faulty. To check this, raise the Fowler to the upright
position to access the Control Box.
c. Disconnect the bed from the wall outlet. Remove the Control Box Cover (3
screws). The battery is held to the pan via Phillips-head machine screws.
d. Using a slot-head screwdriver, remove the locking clip that secures the battery
jack in the Control Unit. Pull out the battery jack and remove the battery from
the pan.
e. Using a voltmeter set at 200V, test the battery voltage by placing the leads on
the jack. If no reading is displayed, a replacement battery is required.
f. If step “a” does not correct issue, proceed to check all electrical terminals. If
any loose connection is detected, firmly insert the plug into the electrical
terminals. Also verify electrical connections between the control box and the
siderails or footboard.
g. To check the electrical connection between the Control Unit and Siderail
Controls, locate the signal cable as shown in Step 2 of “Head Siderail
Replacement”.
h. If any cables are damaged, please contact Amico Beds CSR to request a
replacement. (See “Replacement Parts List” for part number).
3
CPR mechanism does not work:
fowler does not lower when the
CPR handle is pulled and weight is
applied.
a. Using the electronic controls, raise fowler section completely to the upright
position.
b. Check the entire length of the CPR cable and note any areas that are pinched.
If the cable is damaged in these areas, have the cable replaced immediately.
c. Check the in-line and end-line cable adjustors for signs of loosening or
damage. If the adjustors are loose, tighten them down. If the adjustors have
been damaged, have them replaced immediately.
d. If problem persists, please contact your Amico Sales Executive for support.
4
Patient hand pendant is not
working.
a. Press a button and check to see if the LED backlighting comes ON. If so, check
to see if any Lock Out functions have been engaged.
b. If there is no backlighting, unplug the pendant and plug it into the port on
the opposite side of the bed frame. If the pendant works, please contact the
Amico Beds CSR for support.
c. If the pendant still does not work, please contact Amico Beds CSR to request a
replacement. (See “Replacement Parts List” for part number).
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