TROUBLESHOOTING
FAULT
POSSIBLE REASON
RECOMMENDATIONS
Drive is not controlled by the
remote control or the distance
Low battery in remote control
Check the remote-control battery
of the remote-control operation
and replace, if necessary
is small
Drive works after a command,
Block the drive rail carriage
but the door does not move
When an obstacle is found, the drive
Door does not stop in final
will independently specify the final
positions
positions during next opening based
on the support, installed on the rail
Drive does not react to obstacles
Check the performance of
on the optical axis of photocells
photocells, replace, if necessary;
du ring door operation
check the selected photocells mode
in the menu
The drive stops during opening
Make sure that there are no obstacles
and performs independent
and check the correct operation
reverse movement when
of the door (absence of'jamming'
closing; the indicator shows error
du ring operation; correct balance
number'E1'
etc.); contact a qualified specialist or
customer service
The drive stops during opening
and completes independent
Check the performance of photocells,
reverse movement when
replace, if necessary; check the
closing; the indicator shows error
selected photocells mode in the menu
number'E2'
The drive performs independent
Check the performance of the safety
reverse movement when
margin, replace the failing components,
closing; the indicator shows error
if necessary; check the selected safety
number'E1'
margin mode in the menu
The drive does not start working,
Check the performance of photocells,
when command is given; the
replace, if necessary; check the
indicator shows error
number'E4'
selected photocells mode in the menu
The drive does not start working
Check the working condition of the
or spontaneously stops, when
safety elements, connected to the
command is given; the indicator
STOP
input (or crossover presence),
shows error
number'ES'
replace them, if necessary
Take a break in drive operation
The drive does not start working,
for 10 ... 15 minutes, sufficient for
when command is given; the
the internal elements to cool down;
indicator shows error
number'E6'
do not allow operation of the drive
with the intensity exceeding the one,
stated above
Set the support at a distance 20 mm
Error
number'ES'is
shown on the
The drive rail carriage is not
blocked
Final positions have changed
due to abnormal situation
Photocells are malfunctioning
or the incorrect operating
mode of the photocells is
selected
Obstacle, resulting in force
(power consumption) excess,
is found
Photocells are activated
Optical sensors of safety
margin are activated
Error occurred du ring
phototest
Tripping occurs based on the
signal on input
STOP
The drive overheats due
to excessive heating or
excessively intensive
operation
Either support is not installed
from the
OPEN
position and repeat
indicator when the final positions
on
on the rail, or the support is
installed at a larger distance
the final positions adjustment
are being set
from the
OPEN
position, than
procedure
required
The error number'EE'is on the
Drive failure (wrang signal of
indicator when the drive is not
Contact customer service
operated or moves briefly
the gear-motor encoder)
After the control command is
When the backlight blinks, check the
given, the built-in drive light
An error occurs in the
error display on the drive display.
flashes
operation of the drive
Repair the drive according to the error
description
32
LEVIGATO DRIVES (LG SERIES) LEVIGATO ANTRIEBE (SERIE LG) COMMANDES LEVIGATO (SERIE LG)
STORAGE, TRANSPORTATION AND DISPOSAL
10. STORAGE, TRANSPORTATION AND DISPOSAL
The product shall be stored in its packaging in closed dry spaces. Do not expose to atmospheric
precipitation or direct sunlight. Shelf-life is 3 years from the manufacture date. Transportation
can be performed using all types of covered ground vehicles, with measures to prevent shock
and movement inside the vehicle.
� Disposal of the product shall comply with the regulatory and legal requirements on
A
recycling and disposal, valid in the user's country. The product does not contain sub-
stances, posing danger to life and health of people, and environment.
11. WARRANTY OBLIGATIONS
• The operational capacity of the product is guaranteed only when the rules of its storage,
transportation, adjustment, operation are followed; when mounting and maintenance
(timely and due) is performed by an organisation, specialising in the sphere of automation
and authorised to perform mounting and maintenance operations.
• The warranty period is _________ and starts from the date of product
delivery to the Customer or from the production date, when the delivery date is not known.
• Du ring the warranty period the defects, caused by the Manufacturer, are repaired by the
service department, providing warranty maintenance.
Note:
the parts, replaced by the service department, performing the product repair,
become the department's property.
• Warranty is not applied in the following cases:
- violation of storage, transportation, operation and mounting rules;
- mounting, adjustment, repair, remounting or modification of the product by persons,
not authorised to perform such works;
- damage of the product, resulting from unstable work of the power supply system or non-
compliance of the power supply system with the values, established by the Manufacturer;
- damage of the product, caused by water penetration;
- force-majeure (fires, lightning, floods, earthquakes and other natural calamities);
- damage of the product construction by the consumer and third parties;
- malfunctioning and defects, caused by the absence of scheduled maintenance
and inspection of the product;
- completed manual is not provided.
For questions about the service, please contact the organization that carried out the installation
of the equipment.
12. COMMISSIONING CERTIFICATE
Serial number and production date ____________________ _
data from the product label
Information on the organisation, authorised to perform mounting and maintenance
name, address, phone
Mounting date ________________ _
day, month, year
LS
Signature of the person,
in charge of mounting ______________ _
signature
full name
LEVIGATO DRIVES (LG SERIES) LEVIGATO ANTRIEBE (SERIE LG) COMMANDES LEVIGATO (SERIE LG)
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