
Chapter 6: User Interface
Additional Work Item Information
Altiris Helpdesk Solution User Guide
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Additional Work Item Information
Workers can attach files, link work items together, and send an e-mail about the work item. Workers
can also associate one
Asset
and one
Contact
to the work item and edit their respective data. Each of
these options are available by clicking the appropriate icon on the toolbar of the
New work item page
.
See also
Attachments
(page 55)
Link Work Items
(page 56)
E-mail Messages
(page 58)