altiris eXpress Altris eXpress Helpdesk Solution 5.6 SP1, Руководство пользователя

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Chapter 7: Administration Delete Contacts
Altiris Helpdesk Solution User Guide 133
Are you sure you want to delete the following items?
7
Click
Back
to change the selected work items to delete.
8
Click
Finish
to delete selected work items.
Delete Work item Advanced Field Description
In addition to the Simple search field options, the Advanced search tab offers the following
additional search fields.
Delete Contacts
The
Delete contacts page
lets you
Find
and
Delete contacts
from the Helpdesk systems database.
1
Click
Work items>Delete contacts
.
2
Type the search criteria in one or more of the boxes, then click
Find
3
Select the check box next to the contact you want to delete.
4
Click
Next
to continue.
Page Items
Item Description
Contact Name Type the
Name
of the new contact.
Contact E-mail Type the
E-mail
address of the new contact.
Asset Type a description of the asset.
Asset type Select the
Asset type
from the drop-down list.
Modified by Type a worker name who modified the asset.
Created by Type a worker name who created the asset
Modified by date
range Type the
date range
to search, then select either the
before
or
after
option.
Created by date
range Type the
date range
to search, then select either the
before
or
after
option.
Start by date range Type the
date range
to search, then select either the
before
or
after
option.
Due by date range Type the
date range
to search, then select either the
before
or
after
option.
Find Click to begin search.
Reset Click to clear form.