Altigen AltiWare OE 4.6, Руководство администратора

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Setting up Extensions
8-8 AltiWare OE System Installation & Administration Manual
Note:
If an extension is assigned to N/A in the Tenant drop-down
list, the extension is able to access all trunks, even though the
trunks have been assigned to tenants.
• Enable Dial-By-Name Service—select this box to allow callers to
search the extension list by employee name for this extension.
Note:
The Tenant and Enable Dial-by-Name Service settings can
be applied to multiple extensions by using Apply To, as
described in “Apply To Button” on page 8-3.
• Description—Optional descriptive information such as cubicle
number or job title.
• Enable Intercom—select this box to enable the intercom call feature
for this extension. Pressing #93 allows the user to make an intercom
call to another intercom-enabled extension.
Note: Intercom is only available for extensions on Triton Analog
Extension boards and AltiGen IP Phone extensions. The option is
grayed out for extensions on Quantum boards.
Agent Check Box
Checking this box allows the extension to be added as a member of one or
multiple huntgroups or workgroups. “(Agent)” will displayed in the
extension’s Type field, next to the extension type. When selecting which
extensions should be members of a workgroup, only agents can be
assigned. And when the Administrator selects the Group tab, only agents
will appear in the Member/Not Member lists.
Important Notes:
• An Agent Seat License is required any time an agent logs into a
workgroup. If an Agent Seat License is not available, the system will
not let the agent log in.
• Up to 30 agents total in a system is recommended.
Forced Account Code
These settings determine how callers use any account codes you have
established when making outgoing trunk calls. For information on creating
account/code associations, see “Creating Account Codes” on page 5-15.