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46 AltiAgent Manual
4. Click OK to complete the forwarding.
To record an introductory message:
1. If you selected the Record Introductory Message check box, then
when you click OK to complete the forward, pick up the phone hand
set and you’ll hear a prompt to record the message.
2. Record the message and press the pound key ( # ). A confirmation
appears on screen.
3. Click OK to confirm and complete the action.
Working with Voice Mail Groups (Distribution Lists)
You can set up voice mail (VM) groups (distribution lists) to forward
messages to multiple recipients at the same time. You can set up to 100
personal voice mail groups, each with 64 members. Group members can be
any extension or another voice mail group.
There are two types of voice mail groups you can use:
• System-based groups are set up by the system administrator. You can
use but not edit these lists in AltiAgent.
• Personal groups are set up and modified in your AltiGen Voice Mail
System.
Setting Status to Ready or Not Ready
Click the Not Ready button to tell the system not to send workgroup calls
to your extension.
Click the Ready button to tell the system you are ready to receive
workgroup calls.
The Log button allows you to log into or out of one or more workgroups.
Viewing, Sharing, or Pushing Data
Pushing a web page or URL is sending the page or URL as a link that the
other person views in their web browser.