Alti-MSCRM Manual
16
Extension Configuration
The Extension Configuration web page shows all the extensions number
associated with the AltiWare system.
Figure 3.
Extension Configuration page
The following fields are shown:
•
Extension Number—displays all the extension numbers associated
with the AltiWare system. Up to 20 extensions are shown, per page.
•
Extension Name—displays all extension names associated with the
extensions in the AltiWare system. If the extension’s name is not
configured in AltiWare, the field will be blank.
•
Screen Pop—when checked, enables a screen pop when a matching
record is found. Checking this field further enables an option in the
Pop Page/Match field.
•
Register Status—displays whether or not the extension is registered
into Alti-MSCRM system.
•
Pop Page/Match—When the Screen Pop field is checked, the Pop
Page/Match field will display the following options for the screen
pop:
— Contact/Caller ID - will match each contact’s “Business Phone,”
“Home Phone,” or “Mobile Phone”
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