Alti-MSCRM Manual
33
C
H A P T E R
4
Microsoft Business Solutions
Customer Relationship
Management
After you have Alti-MSCRM Server integration, Alti-MSCRM Client and
AltiClient running and Alti-MSCRM screen pops configured, Alti-
MSCRM will pop screen pops based on database information in the
Microsoft CRM program.
Figure 1.
Microsoft Business Solutions CRM program
For detailed information on this product, refer to the Microsoft CRM
documentation.
Important Notes
•
Inputting the Server name for Microsoft CRM uses intranet settings,
while inputting the Server IP address uses Internet settings. When
using the IP address, a login window will pop and prompt you for a
password. If you do not want to be prompted with a password when
entering the IP address, you must change your Internet settings: go to
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