Altigen Alti-MSCRM 2.0, Руководство сервера и клиента

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Alti-MSCRM Manual 9
Installing and Configuring Alti-MSCRM Client
Notes:
• If the AltiWare system associated with Alti-MSCRM is changed or
needs to be changed, the user also needs to restart AltiClient to point
to the new AltiWare system. Also, if both systems share the same
AltiClient extensions, and you are switching between systems, make
sure the AltiClient extension from the first system disconnects from
Alti-MSCRM before launching the AltiClient extension with Alti-
MSCRM on the other system. (Please note the Alti-MSCRM Client of
the first system will still remain active even though the user
disconnects the first system from Alti-MSCRM Server. Also,
Microsoft will still count both sessions as licensed users.)
• If a machine is running two AltiAgent applications, Alti-MSCRM
Client will only recognize the AltiAgent application that was first
registered with the COM Server.
To install Alti-MSCRM Client (at Agent User’s Machine):
1. Start AltiAgent.
Important:
Alti-MSCRM must have AltiAgent logged in to make the
connection to the CRM server.
2. Install Alti-MSCRM Client at the agent user’s machine by running the
Setup.exe file in the MSCRMItg\Client\ folder. This creates the Alti-
MSCRM Client folder, which consists of the following:
— Alti-MSCRM Client - opens the login window for the Alti-
MSCRM Client.
— Alti-MSCRM Client Uninstall - uninstalls the Alti-MSCRM
Client program and file folders.