Altigen Alti-MSCRM 2.0, Руководство сервера и клиента

Страница: 36 / 41

Alti-MSCRM Manual 32
4. Select a real directory to match the virtual directory.
Figure 25. Virtual Directory Creation Wizard - Web Site Content Directory
5. Make sure there is a screen pop file in the real directory.
Figure 26. Confirm screen pop file exists
6. Once configured, when a call comes into Workgroup 100, before an
agent answers the call, WG100.htm will pop up on the agent’s screen.