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Rockwell Automation Publication MOTION-RM003I-EN-P - February
2018
Supercedes Publication
MOTION-RM003H-EN-P - June 2016
Copyright © 2018 Rockwell Automation Technologies, Inc. All Rights Reserved. Printed in the U.S.A.
Rockwell Automation support
Rockwell Automation provides technical information on the web to assist you in using its products. At
http://www.rockwellautomation.com/support
you can find technical and application notes, sample code, and links to software service packs. You
can also visit our Support Center at
https://rockwellautomation.custhelp.com
for software updates, support chats and forums, technical
information, FAQs, and to sign up for product notification updates.
In addition, we offer multiple support programs for installation, configuration, and troubleshooting. For more information, contact your local
distributor or Rockwell Automation representative, or visit
http://www.rockwellautomation.com/services/online-phone
Installation assistance
If you experience a problem within the first 24 hours of installation, review the information that is contained in this manual. You can contact
Customer Support for initial help in getting your product up and running.
United States or Canada
1.440.646.3434
Outside United States or Canada
Use the Worldwide Locator available at
http://www.rockwellautomation.com/locations
, or contact your local Rockwell
Automation representative.
New product satisfaction return
Rockwell Automation tests all of its products to ensure that they are fully operational when shipped from the manufacturing facility. However, if
your product is not functioning and needs to be returned, follow these procedures.
United States
Contact your distributor. You must provide a Customer Support case number (call the phone number above to obtain one) to
your distributor to complete the return process.
Outside United States
Please contact your local Rockwell Automation representative for the return procedure.
Documentation feedback
Your comments will help us serve your documentation needs better. If you have any suggestions on how to improve this document, complete the
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