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Getting help and contacting

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Self-help resources

You can get information and help on Alienware products and services using
these online self-help resources:

Table 10. Alienware products and online self-help resources

Information about Alienware products
and services

www.alienware.com

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Troubleshooting information, user
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specifications, technical help blogs,
drivers, software updates, and so on

www.alienware.com/gamingservices

VR Support

www.dell.com/VRsupport

Videos providing step-by-step
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Contacting Alienware

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198

Содержание Area-51 R3 Threadripper Edition

Страница 1: ...Alienware Area 51 R3 Threadripper Edition Service Manual Computer Model Alienware Area 51 R3 Regulatory Model D03X Regulatory Type D03X003...

Страница 2: ...to hardware or loss of data and tells you how to avoid the problem WARNING A WARNING indicates a potential for property damage personal injury or death Copyright 2017 Dell Inc or its subsidiaries All...

Страница 3: ...working inside your computer 20 Technical overview 21 Inside view of your computer 21 Left view 22 Right view 23 System board components 24 I O board components 26 Lifting the computer 27 Procedure 27...

Страница 4: ...dure 38 Post requisites 38 Removing the battery case 39 Prerequisites 39 Procedure 39 Replacing the battery case 41 Procedure 41 Post requisites 41 Removing the hard drive 42 Prerequisites 42 Procedur...

Страница 5: ...the right AlienFX side panel connector 53 Procedure 53 Post requisites 53 Removing the left AlienFX side panel connector 54 Prerequisites 54 Procedure 54 Replacing the left AlienFX side panel connecto...

Страница 6: ...ry modules 67 Prerequisites 67 Procedure 67 Replacing the memory modules 69 Procedure 69 Post requisites 70 Removing the graphics card 71 Prerequisites 71 Procedure 71 Replacing the graphics card 74 P...

Страница 7: ...the wireless card 86 Prerequisites 86 Procedure 86 Replacing the wireless card 88 Procedure 88 Post requisites 88 Removing the coin cell battery 89 Prerequisites 89 Procedure 89 Replacing the coin cel...

Страница 8: ...99 Procedure 99 Replacing the solid state drive 101 Procedure 101 Post requisites 102 Removing the PCI fan 103 Prerequisites 103 Procedure 103 Replacing the PCI fan 108 Procedure 108 Post requisites 1...

Страница 9: ...115 Post requisites 116 Removing the processor 117 Prerequisites 117 Procedure 117 Replacing the processor 119 Procedure 119 Post requisites 121 Removing the power supply unit 122 Prerequisites 122 Pr...

Страница 10: ...st requisites 141 Removing the front bezel 142 Prerequisites 142 Procedure 143 Replacing the front bezel 146 Procedure 146 Post requisites 146 Removing the optical drive eject button board 147 Prerequ...

Страница 11: ...tes 165 Removing the top tron lighting cable 166 Prerequisites 166 Procedure 166 Replacing the top tron lighting cable 169 Procedure 169 Post requisites 169 Removing the bottom tron lighting cable 170...

Страница 12: ...rk driver 182 BIOS setup program 183 Boot Sequence 183 Navigation keys 183 BIOS overview 184 Entering BIOS setup program 184 System setup options 185 System and setup password 191 Assigning a system p...

Страница 13: ...Running the ePSA diagnostics 196 Diagnostics 197 Wi Fi power cycle 197 Getting help and contacting Alienware 198 Self help resources 198 Contacting Alienware 198 13...

Страница 14: ...electrical outlets 4 Disconnect all attached network devices and peripherals such as keyboard mouse and monitor from your computer 5 Remove any media card and optical disc from your computer if appli...

Страница 15: ...ance CAUTION Before touching anything inside your computer ground yourself by touching an unpainted metal surface such as the metal at the back of the computer While you work periodically touch an unp...

Страница 16: ...crew list Component Secured to Screw type Quantity Screw image Stability foot Computer 6 32x6 2 Security cable slot latch Computer M2x3 1 Battery case door Battery case M2x5 7 1 Battery case Chassis 6...

Страница 17: ...onnector Bracket 6 32x6 1 Left AlienFX side panel connector assembly Chassis 6 32x6 2 Left AlienFX side panel connector Bracket 6 32x6 1 I O board Chassis 6 32x6 5 Graphics card multiple full length C...

Страница 18: ...tem board M2x2 5 1 PCI fan Chassis M3x5 25 2 Fan shroud PCI fan M5x10 4 Processor liquid cooling assembly Chassis 6 32x6 4 Power supply unit Chassis 6 32x6 4 System board Chassis 6 32x6 9 Rear handle...

Страница 19: ...e Front bezel Chassis 6 32x6 4 Front bezel Chassis 6 32x5 2 3 Optical drive eject button board Chassis 6 32x6 2 Rear bezel Chassis 6 32x6 4 Rear bezel Chassis M3x5 2 Base panel Chassis 6 32x6 4 Base p...

Страница 20: ...sure that no stray screws remain inside your computer 2 Connect any external devices peripherals or cables you removed before working on your computer 3 Replace any media cards discs or any other part...

Страница 21: ...orking inside your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at w...

Страница 22: ...1 Left view 1 processor liquid cooling assembly fan 2 graphics card 3 system board 4 power supply unit 5 AlienFX side panel connector 6 PCI fan 7 processor liquid cooling assembly pump 8 memory modul...

Страница 23: ...DD 2 I O board IO BRD 3 drive bay heat sensor 4 2 5 inch drive bracket HDD4 HDD5 5 AlienFX side panel connector 6 rear I O accessibility lighting batteries 7 3 5 inch drive bracket HDD1 8 3 5 inch dri...

Страница 24: ...System board components 1 processor power connector CPU PWR1 2 processor liquid cooling assembly pump fan connector PUMP_FAN1 24...

Страница 25: ...sor connector SENSOR2 19 drive bay heat sensor connector SENSOR1 20 PCI Express power connector PCIE_PWR1 21 PCI Express fan 1 connector PCI_FAN1 22 password reset jumper PW_CLR 23 SATA drive connecto...

Страница 26: ...tor VBAT1 2 rear I O accessibility lighting connector PORCH_LIGHT1 3 left theater lighting connector POGO_IN_L1 4 right theater lighting connector POGO_IN_R1 5 USB connector USB1 6 debug connector DEB...

Страница 27: ...Lifting the computer Procedure 1 With both hands hold the handle on top of the computer 27...

Страница 28: ...2 Lift the computer Figure 4 Lifting the computer 1 handle 2 computer 28...

Страница 29: ...After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_comp...

Страница 30: ...3 Lift the stability foot off the computer Figure 6 Removing the stability foot 1 stability foot 2 screws 2 3 computer 30...

Страница 31: ...4 Tilt the computer back to the upright position Figure 7 Tilt the computer to upright position 31...

Страница 32: ...follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Tilt the computer...

Страница 33: ...ructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure NOTE Make sure that you remove the...

Страница 34: ...he right side panel away from the chassis Figure 8 Removing the side panel 1 screw 2 security cable slot latch 3 release panel 4 right side panel 4 Repeat the procedure from step 2 to step 3 on the le...

Страница 35: ...king inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Align the tabs on the right side panel with the slots...

Страница 36: ...mputer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulator...

Страница 37: ...2 Slide and open the battery case door and remove the batteries from the battery case Figure 9 Removing the batteries 1 screw 2 battery case door 3 AA batteries 2 37...

Страница 38: ...llow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Insert the batterie...

Страница 39: ...your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Remove the stability foot 2 Remove the right side panel See R...

Страница 40: ...4 Lift the battery case off the chassis Figure 10 Remove the battery case 1 battery case cable 2 battery case connector 3 battery case 4 screws 2 40...

Страница 41: ...your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Align the screw holes on the battery case with the screw holes o...

Страница 42: ...e home page at www dell com regulatory_compliance CAUTION Hard drives are fragile Exercise care when handling the hard drive CAUTION To avoid data loss do not remove the hard drive while the computer...

Страница 43: ...d drive assembly HDD1 from the chassis Figure 11 Removing the hard drive 1 power cable 2 data cable 3 chassis 4 screw 5 tab 6 hard drive assembly HDD1 5 Remove the four screws 6 32x3 6 that secure the...

Страница 44: ...drive from the hard drive bracket NOTE Repeat step 2 to step 6 to remove any other hard drives HDD2 and HDD3 installed in your computer Figure 12 Removing the hard drive bracket 1 screws 4 2 hard dri...

Страница 45: ...hen handling the hard drive Procedure 1 Align the screw holes on the hard drive bracket with the screw holes on the hard drive HDD1 2 Replace the four screws 6 32x3 6 that secure the hard drive to the...

Страница 46: ...in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Remove the stability foot 2 Remove t...

Страница 47: ...drive assembly off the chassis Figure 13 Removing the optical drive assembly 1 screw 2 optical drive assembly 3 data cable and power cable 5 Remove the two screws M2x3 that secure the optical drive br...

Страница 48: ...6 Slide and remove the optical drive from the optical drive bracket Figure 14 Removing the optical drive 1 screws 2 2 optical drive 3 optical drive bracket 48...

Страница 49: ...com regulatory_compliance Procedure 1 Align the screw holes on the optical drive bracket with the screw holes on the optical drive 2 Replace the two screws M2x3 that secure the optical drive to the op...

Страница 50: ...r more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Remove the stability foot 2 Remove the left and right side panels See Removin...

Страница 51: ...Figure 15 Image Right AlienFX connector removal 1 screw 2 right AlienFX side panel connector assembly 3 right AlienFX side panel cable 4 right AlienFX side panel connector 5 Remove the two screws 6 3...

Страница 52: ...e cable routing through the slot on the bracket and lift the right AlienFX side panel connector off the bracket Figure 16 Image Right AlienFX connector removal 1 screws 2 2 right AlienFX side panel co...

Страница 53: ...on the bracket and align the screw holes on the right AlienFX side panel connector with the screw holes on the bracket 2 Replace the two screws 6 32x6 that secure the right AlienFX side panel connect...

Страница 54: ...g inside your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www de...

Страница 55: ...Image Left AlienFX connector removal 1 left AlienFX side panel connector 2 left AlienFX side panel cable 3 I O board 3 Turn the chassis over 4 Remove the AlienFX side panel cable through the routing...

Страница 56: ...nel connector assembly from the chassis Figure 18 Image Left AlienFX connector removal 1 screw 2 left AlienFX side panel connector assembly 7 Remove the two screws 6 32x6 that secure the AlienFX side...

Страница 57: ...the cable routing through the slot on the bracket and lift the left AlienFX side panel connector off the bracket Figure 19 Image Left AlienFX connector removal 1 screw 2 left AlienFX side panel conne...

Страница 58: ...ugh the slot on the bracket and align the screw holes on the left AlienFX side panel connector with the screw holes on the bracket 2 Replace the two screws 6 32x6 that secure the AlienFX side panel co...

Страница 59: ...our computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com reg...

Страница 60: ...Note the routing of all cables as you remove them so that you can route them correctly after you replace the I O board Figure 20 Removing the I O board 1 cables 2 I O board 3 Remove the five screws 6...

Страница 61: ...4 Slide and lift the I O board out of the chassis Figure 21 Removing the I O board 1 I O board 2 screws 5 61...

Страница 62: ...Align the ports on the I O board with their respective slots on the chassis and slide it into place 2 Align the screw holes on the I O board to the screw holes on the chassis 3 Replace the five screws...

Страница 63: ...After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Remove the stability foot 2 Remove the...

Страница 64: ...ystem board Figure 22 Removing the drive bay heat sensor cable 1 drive bay heat sensor connector 2 drive bay heat sensor cable 4 Turn the chassis over 5 Remove the cable through the slot on the chassi...

Страница 65: ...7 Push the release tab and pry the drive bay heat sensor cable off the chassis Figure 23 Removing the drive bay heat sensor cable 1 release tab 2 drive bay heat sensor cable 65...

Страница 66: ...egulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Route the drive bay heat sensor cable through the slot on the chassis 2 Align the tab on the drive bay heat sensor cabl...

Страница 67: ...ng inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Remove the stability foot 2 Remove the left and rig...

Страница 68: ...module from the memory module slot NOTE Repeat step 2 to step 4 to remove any other memory modules installed in your computer Figure 24 Removing the memory module 1 securing clip 2 memory module slot...

Страница 69: ...mputer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Align the notch on the bottom of the memory module with the tab on the m...

Страница 70: ...Post requisites 1 Replace the left and right side panels See Replacing the side panels 2 Replace the stability foot 70...

Страница 71: ...ulatory_compliance Prerequisites 1 Remove the stability foot 2 Remove the left and right side panels See Removing the side panels Procedure 1 Lay the chassis on the right side 2 Locate the graphics ca...

Страница 72: ...connect the power cables from the graphics card NOTE The location of the power supply connector PCIE1 PCIE2 and PCIE3 varies depending on the video card installed Figure 25 Removing the graphics card...

Страница 73: ...ess and hold the securing tab on the graphics card connector grasp the card by its top corners and then ease the card out of the slot Figure 26 Removing the graphics card 1 graphics card 2 securing ta...

Страница 74: ...ard connector on the system board 2 Place the card in the connector and press down firmly Ensure that the card is firmly seated 3 Replace the two screws 6 32x6 that secure the graphics card to the cha...

Страница 75: ...After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Remove the stability foot 2 Remove the l...

Страница 76: ...ng the graphics bridge 1 graphics bridge 4 Starting with the graphics card on the PCI Express card connector SLOT1 press and push the screw covers covering the screws that secure the graphics card 5 R...

Страница 77: ...o disconnect the power cables from the graphics card NOTE The location of the power supply connector PCIE1 PCIE2 and PCIE3 varies depending on the video card installed Figure 28 Removing multiple grap...

Страница 78: ...by its top corners and then ease the card out of the card connector Figure 29 Removing multiple graphics cards 1 graphics card 2 securing tab 8 Repeat steps 2 to 7 to remove graphics card on the PCI E...

Страница 79: ...the PCI Express card connector SLOT7 on the system board 3 Place the card in the connector and press the card down firmly Ensure that the card is firmly seated in the slot NOTE Repeat steps 2 to 3 to...

Страница 80: ...2 Replace the stability foot 80...

Страница 81: ...ide your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Remove the stability foot 2 Remove the left and right sid...

Страница 82: ...Removing the Full length graphics card 1 clamp 2 securing tab 3 bracket 5 Press and push the screw covers covering the screws that secure the graphics card to the chassis 6 Remove the two screws 6 32x...

Страница 83: ...isconnect the power cables from the graphics card NOTE The location of the power supply connector PCIE1 PCIE2 and PCIE3 varies depending on the video card installed Figure 31 Removing the Full length...

Страница 84: ...hold the securing tab on the card connector grasp the card by its top corners and then ease the card out of the card connector Figure 32 Removing the Full length graphics card 1 graphics card 2 secur...

Страница 85: ...or on the system board 2 Place the card in the connector and press the card down firmly Ensure that the card is firmly seated 3 Press and hold the securing tab on the clamp 4 Push the clamp back towar...

Страница 86: ...ctices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Remove the stability foot See Removing the stability foot 2 Remove the left and right side panels S...

Страница 87: ...4 Slide and remove the wireless card from the wireless card slot Figure 33 Removing the wireless card 1 antenna cables 2 screw 3 wireless card 4 wireless card slot 87...

Страница 88: ...he wireless card slot 2 Insert the wireless card at an angle into the connector 3 Replace the screw M2x3 that secures the wireless card to the chassis 4 Connect the antenna cables to the wireless card...

Страница 89: ...gulatory Compliance home page at www dell com regulatory_compliance CAUTION Removing the coin cell battery resets the BIOS setup program s settings to default It is recommended that you note the BIOS...

Страница 90: ...2 Push the coin cell battery release lever to remove the coin cell battery Figure 34 Removing the coin cell battery 1 coin cell battery release lever 2 coin cell battery 90...

Страница 91: ...our computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure Insert the coin cell battery into the socket with the side labeled f...

Страница 92: ...ory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Remove the stability foot 2 Remove the left and right side panels See Removing the side panels Procedure 1 Lay the chassi...

Страница 93: ...5 Lift the top fan out of the chassis Figure 35 Removing the top fan 1 top fan 2 release tab 3 screw 4 memory fan cable 93...

Страница 94: ...Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Align the tabs on the top fan with the slots on the chassis and slide the fan until it snaps into position 2 Replace t...

Страница 95: ...actices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Remove the stability foot 2 Remove the left and right side panels See Removing the side panels 3 R...

Страница 96: ...4 Slide the logo board out of the chassis Figure 36 Removing the logo board 1 logo board 2 connector 3 screw 5 Remove the six screws 6 32x6 that secure the logo board to the bracket 96...

Страница 97: ...6 Remove the logo board from the bracket Figure 37 Removing the logo board 1 screws 6 2 logo board bracket 3 logo board 97...

Страница 98: ...Compliance home page at www dell com regulatory_compliance Procedure 1 Align the screw holes on the logo board to the screw holes on the bracket and slide the logo board in place 2 Replace the six scr...

Страница 99: ...gulatory_compliance CAUTION Solid state drives are fragile Exercise care when handling the solid state drive CAUTION To avoid data loss do not remove the solid state drive while the computer is in sle...

Страница 100: ...4 Slide and remove the solid state drive from the solid state drive slot on the system board Figure 38 Removing the solid state drive 1 screw 2 solid state drive 3 solid state drive slot 100...

Страница 101: ...inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance CAUTION Solid state drives are fragile Exercise care when handling th...

Страница 102: ...olid state drive to the system board Figure 39 Replacing the solid state drive 1 solid state drive slot 2 notch 3 tab 4 screw Post requisites 1 Replace the left and right side panels See Replacing the...

Страница 103: ...tions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Remove the stability foot 2 Rem...

Страница 104: ...3 Slide the graphics card bracket out of the chassis Figure 40 Removing the PCI fan 1 screws 4 2 graphics card bracket 104...

Страница 105: ...s M3x5 25 that secure the PCI fan to the chassis Figure 41 Removing the PCI fan 1 PCI fan 2 screws 2 5 Disconnect the PCI fan cable and front bezel heat sensor cable from their respective connectors o...

Страница 106: ...e tabs securing it to the chassis Figure 42 Removing the PCI fan 1 PCI fan 2 front bezel heat sensor cable 3 PCI fan cable 4 system board 5 tabs 6 chassis 7 Remove the four screws M5x10 securing the f...

Страница 107: ...8 Lift and remove the fan shroud off the PCI fan Figure 43 Removing the PCI fan 1 screws 4 2 fan shroud 107...

Страница 108: ...screws M5x10 securing the fan shroud to the PCI fan 3 Align the tabs on the PCI fan shroud with the slots on the chassis and slide the fan until it snaps into position 4 Connect the PCI fan cable and...

Страница 109: ...r computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Re...

Страница 110: ...2 Push the release tab and pry the front bezel heat sensor cable off the chassis Figure 44 Removing the front bezel heat sensor cable 1 front bezel heat sensor cable 2 release tab 3 fan shroud 110...

Страница 111: ...your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Route the front bezel heat sensor cable through the bracket 2 Al...

Страница 112: ...shield the processor liquid cooling assembly may be very hot during normal operation Ensure that it had sufficient time to cool before you touch it CAUTION To ensure maximum cooling for the processor...

Страница 113: ...ing assembly pump to the system board 5 Remove the four screws 6 32x6 that secure the processor liquid cooling assembly fan to the chassis Figure 45 Removing the processor liquid cooling assembly 1 sc...

Страница 114: ...d cooling assembly fan and processor liquid cooling assembly pump out of the chassis Figure 46 Removing the processor liquid cooling assembly 1 processor liquid cooling assembly fan 2 chassis 3 proces...

Страница 115: ...rocessor and processor liquid cooling are reinstalled together If either the processor or the processor liquid cooling is replaced use the thermal grease provided in the kit to ensure that thermal con...

Страница 116: ...ng assembly tighten the captive screws that secure the processor liquid cooling assembly to the system board Post requisites 1 Replace the memory modules 2 Replace the left and right side panels See R...

Страница 117: ...equisites 1 Remove the stability foot 2 Remove the left and right side panels See Removing the side panels 3 Remove the processor liquid cooling assembly fan Procedure WARNING The processor might stil...

Страница 118: ...slot CAUTION When removing the processor do not touch any of the pins inside the socket or allow any objects to fall on the pins in the socket Figure 47 Removing the processor 1 screws 3 2 processor s...

Страница 119: ...Compliance home page at www dell com regulatory_compliance CAUTION If either the processor or the heat sink is replaced use the thermal grease provided in the kit to ensure that thermal conductivity i...

Страница 120: ...indicated on the processor shield 1 2 3 tighten the captive screws that secure the processor shield to the system board Figure 48 Replacing the processor 1 processor 2 release levers 2 3 processor shi...

Страница 121: ...Post requisites 1 Replace the processor liquid cooling assembly fan 2 Replace the left and right side panels See Replacing the side panels 3 Replace the stability foot 121...

Страница 122: ...atory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Remove the stability foot 2 Remove the left and right side panels See Removing the side panels 3 Remove the multiple gr...

Страница 123: ...3 Remove the four screws 6 32x6 that secure the power supply unit to the back of the chassis Figure 49 Removing the power supply unit 1 power cable 2 power supply unit 3 screws 4 123...

Страница 124: ...4 Lift the power supply unit cover away from the chassis Figure 50 Removing the power supply unit 1 power supply unit 2 power supply unit cover 124...

Страница 125: ...supply unit out through the back of the chassis and remove it from the computer Figure 51 Removing the power supply unit 1 chassis 2 power supply unit 6 Slide and remove the metal bracket from the pow...

Страница 126: ...rking inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure WARNING The cables and ports on the back of the power...

Страница 127: ...the power supply unit 1 securing tab 2 power supply unit 3 Align the notch on the power supply unit cover with the tab on the chassis 4 Slide the power supply unit cover towards the tabs until it loc...

Страница 128: ...Post requisites 1 Replace the full length graphics cards 2 Replace the multiple graphics cards 3 Replace the left and right side panels See Removing the side panels 4 Replace the stability foot 128...

Страница 129: ...he BIOS setup program after you replace the system board NOTE Replacing the system board removes any changes you have made to the BIOS using the BIOS setup program You must make the appropriate change...

Страница 130: ...y after you replace the system board For information on system board connectors see system board components 1 Lay the chassis on the right side 2 Disconnect all the cables connected to the system boar...

Страница 131: ...4 Lift the system board assembly out of the chassis Figure 53 Removing the system board 1 screws 9 2 system board 5 Remove the processor 131...

Страница 132: ...ng the system board removes any changes you have made to the BIOS using the BIOS setup program You must make the appropriate changes again after you replace the system board Procedure 1 Replace the pr...

Страница 133: ...6 Replace the wireless card 7 Replace the left and right side panels See Replacing the side panels 8 Replace the stability foot 133...

Страница 134: ...fore working inside your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home pag...

Страница 135: ...6 5 that secure the rear handle bar to the left side of the chassis Figure 54 Removing the screws 1 screws 7 2 chassis 3 rear handle bar 2 Remove the seven screws 6 32x6 5 that secure the rear handle...

Страница 136: ...3 Press the rear handle bar to release the securing tab and remove the rear handle bar Figure 55 Removing the rear handle bar 1 screws 7 2 rear handle bar 3 chassis 136...

Страница 137: ...at secure the front handle bar to the left side of the chassis Figure 56 Removing the screws 1 screws 7 2 chassis 3 front handle bar 5 Remove the seven screws 6 32x6 5 that secure the front handle bar...

Страница 138: ...6 Press the front handle bar to release the securing tab and remove the front handle bar Figure 57 Removing the front handle bar 1 screws 7 2 front handle bar 3 chassis 138...

Страница 139: ...secure the bottom handle bar to the left side of the chassis Figure 58 Removing the screws 1 screws 7 2 bottom handle bar 3 chassis 8 Remove the seven screws 6 32x6 5 that secure the bottom handle ba...

Страница 140: ...9 Press the bottom handle bar to release the securing tab and remove the bottom handle bar Figure 59 Removing the bottom handle bar 1 screws 7 2 chassis 3 bottom handle bar 140...

Страница 141: ...lace the seven screws 6 32x6 5 that secure the bottom handle bar to the right side of the chassis 4 Align and place the front handle bar on the slot and snap the front handle bar to the chassis 5 Repl...

Страница 142: ...inside your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www del...

Страница 143: ...and top of the chassis Figure 60 Removing the screws 1 screws 4 2 front bezel 2 Remove the two screws 6 32x5 2 from inside securing the front bezel to the left side of the chassis 3 Remove the screw...

Страница 144: ...zel to the chassis Figure 61 Removing the screws 1 chassis 2 tabs 2 3 screws 3 5 Pull the connector downwards and then disconnect the bottom tron light cables from the front bezel 6 Pull the connector...

Страница 145: ...7 Pull the front bezel off the chassis Figure 62 Removing the front bezel 1 front bezel 2 tron light cables 145...

Страница 146: ...hassis on the right and left side and place the front bezel and snap it in place 2 Connect the top tron light cables to the front bezel 3 Connect the bottom tron light cables to the front bezel 4 Repl...

Страница 147: ...nside your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell...

Страница 148: ...1 Disconnect the optical drive eject button board cable from the I O board Figure 63 Removing the optical drive eject button board cable 1 optical drive eject button board cable 2 securing clip 3 I O...

Страница 149: ...optical drive eject button board cable to the chassis Figure 64 Removing the optical drive eject button board cable 1 chassis 2 securing clips 3 Remove the two screws 6 32x6 that secure the optical d...

Страница 150: ...4 Remove the optical drive eject button board along with the cable off the chassis Figure 65 Removing the optical drive eject button board 1 optical drive eject button board 2 screws 2 3 chassis 150...

Страница 151: ...page at www dell com regulatory_compliance Procedure 1 Align and place the optical drive eject button board along with the cable on the chassis 2 Replace the two screws 6 32x6 that secure the optical...

Страница 152: ...de your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisite...

Страница 153: ...ng cable from the I O board Figure 66 Removing the rear I O accessibility lighting cable 1 securing clip 2 I O board 3 rear I O accessibility lighting cable 2 Open the securing clip which secures the...

Страница 154: ...gure 67 Removing the rear I O accessibility lighting cable 1 chassis 2 securing clip 3 rear I O accessibility lighting cable 4 slot 4 Remove the four screws 6 32x6 that secure the power supply unit to...

Страница 155: ...ighting cable from the routing guides on the chassis Figure 68 Removing the rear I O accessibility lighting cable 1 rear bezel 2 power supply unit cover 3 screws 4 4 rear I O accessibility lighting ca...

Страница 156: ...secure the rear bezel to the top and bottom of the chassis Figure 69 Removing the rear bezel 1 screws 4 2 rear bezel 8 Remove the two screws M3x5 from inside that secure the rear bezel to the left si...

Страница 157: ...9 Release the tabs from inside the chassis on the right side and left side securing the rear bezel to the chassis Figure 70 Removing the rear bezel 1 chassis 2 tabs 6 3 screws 2 157...

Страница 158: ...10 Remove the rear bezel from the chassis and remove the rear I O accessibility lighting cable from the slot on the chassis Figure 71 Removing the rear bezel 1 rear bezel 2 chassis 158...

Страница 159: ...e the rear bezel to the right side and left side of the chassis 4 Replace the four screws 6 32x6 that secures the rear bezel to the top and bottom of the chassis 5 Route the rear I O accessibility lig...

Страница 160: ...puter After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory...

Страница 161: ...fully on a flat surface to avoid damaging the I O ports 1 Remove the four screws 6 32x6 that secure the base panel to the chassis Figure 72 Removing the base panel 1 screws 4 2 base panel 2 Remove the...

Страница 162: ...on the left side securing the base panel to the left side of the chassis Figure 73 Removing the base panel 1 tabs 2 2 screws 3 3 chassis 4 Remove the two screws 6 32x6 from inside securing the base p...

Страница 163: ...5 Release the tabs from inside the chassis on the right side securing the base panel to the right side of the chassis Figure 74 Removing the base panel 1 screws 2 2 tabs 2 3 chassis 163...

Страница 164: ...6 Remove the base panel from the chassis Figure 75 Removing the base panel 1 base panel 2 chassis 164...

Страница 165: ...rocedure 1 Align the tabs from inside the chassis on the right side and left side securing the base panel to the chassis and snap it in place 2 Replace the two screws 6 32x6 from inside securing the b...

Страница 166: ...instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Remove the stability fo...

Страница 167: ...2 Remove the top tron lighting cables from the routing guides on the chassis Figure 76 Removing the top tron lighting cables 1 chassis 2 tron lighting cables 3 logo board 4 routing guides 167...

Страница 168: ...eel the tape that secures the top tron lighting cables to the chassis and lift the top tron lighting cables Figure 77 Removing the top tron lighting cables 1 chassis 2 tape 3 top tron lighting cables...

Страница 169: ...nce home page at www dell com regulatory_compliance Procedure 1 Align and place the top tron lighting cables on the chassis 2 Adhere the tape that secures the top tron lighting cables to the chassis 3...

Страница 170: ...practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Remove the stability foot 2 Remove the left and right side panels See Removing the side panels 3...

Страница 171: ...Remove the bottom tron lighting cables from the routing guide on the chassis Figure 78 Removing the bottom tron lighting cables 1 securing clip 2 routing guide 3 logo board 4 tron lighting cables 171...

Страница 172: ...4 Remove the bottom tron lighting cables from the slot on the chassis Figure 79 Removing the bottom tron lighting cables 1 top tron lighting cables 2 slot 172...

Страница 173: ..._compliance Procedure 1 Route the bottom tron lighting cables through the slot on the chassis 2 Route the bottom tron lighting cables through the routing guide on the chassis 3 Secure the bottom tron...

Страница 174: ...safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Remove the stability foot 2 Remove the left and right side panels See Removing the...

Страница 175: ...2 Remove the gray antenna cable from the routing guide on the chassis Figure 80 Removing the antenna cables 1 antenna cables 2 wireless card 3 routing guide 4 chassis 175...

Страница 176: ...3 Remove the antenna cables from the routing guides on the chassis Figure 81 Removing the antenna cables 1 chassis 2 routing guides 176...

Страница 177: ...e the antenna cable through the slot on the chassis Figure 82 Removing the antenna cables 1 antenna cables 2 routing guide 3 slot 5 Peel the tape that secures the antenna cables to the chassis 6 Remov...

Страница 178: ...7 Pull the antenna cables from the slot on the chassis and remove Figure 83 Removing the antenna cables 1 screws 2 slot 3 chassis 4 antenna cables 178...

Страница 179: ...ce the six screws 6 32x6 that secure the antenna cables to the chassis 3 Adhere the tape that secures the antenna cables to the chassis 4 Route the antenna cable through the slot on the chassis and th...

Страница 180: ...uble click the audio driver file icon and follow the instructions on the screen to install the driver Downloading the graphics driver 1 Turn on your computer 2 Go to www dell com support 3 Click Produ...

Страница 181: ...USB 3 0 driver file icon and follow the instructions on screen to install the driver Downloading the Wi Fi driver 1 Turn on the computer 2 Go to www dell com support 3 Click Product support enter the...

Страница 182: ...t driver file icon and follow the instructions on the screen to install the driver Downloading the network driver 1 Turn on your computer 2 Go to www dell com support 3 Click Product support enter the...

Страница 183: ...es that you can boot from including the diagnostic option The boot menu options are Removable Drive if available STXXXX Drive NOTE XXX denotes the SATA drive number Optical Drive if available Diagnost...

Страница 184: ...ter user do not change the settings in the BIOS Setup program Certain changes can make your computer work incorrectly NOTE Before you change BIOS Setup program it is recommended that you write down th...

Страница 185: ...n your computer and its installed devices the items listed in this section may or may not appear Table 3 System setup options Main menu Main BIOS Information BIOS Version Displays the BIOS version num...

Страница 186: ...s the first discrete graphics installed on your computer Discrete Graphics 2 Displays the second discrete graphics installed on your computer Discrete Graphics 3 Displays the third discrete graphics i...

Страница 187: ...ty check Default Enabled Integrated Devices Front USB Ports Allows you to enable or disable the front USB ports Default Disabled Rear USB Ports Allows you to enable or disable the rear USB ports Defau...

Страница 188: ...very day or on a preselected date and time This option can be configured only if the Auto On Time is set to Everyday Weekdays or Selected Days Default Disabled Numlock Key Enable or disable Numlock De...

Страница 189: ...or set Default Not set HDD3 Password Status Displays if the HDD password is clear or set Default Not set Password Change Allows you to permit or deny system password or HDD password changes Default Pe...

Страница 190: ...to select the boot list option Default Legacy USB Boot Support Allows you to enable or disable USB Boot support Default Enabled 1st Boot Allows you to enable or disable the 1st boot device Default Har...

Страница 191: ...your system Setup password Password that you must enter to access and make changes to the BIOS settings of your computer CAUTION The password features provide a basic level of security for the data on...

Страница 192: ...or change the existing System and or Setup password You cannot delete or change an existing System or Setup password if the Password Status is Locked To enter the System Setup press F2 immediately af...

Страница 193: ...e chassis on the left side 2 Remove the stability foot 3 Remove the left and right side panels See Removing the side panels 4 Locate the password reset jumper PW_CLR on the system board See system boa...

Страница 194: ...electrical outlet to clear the CMOS setting 1 Lay the system on the right side 2 Remove the stability foot 3 Remove the left and right side panels See Removing the side panels 4 Locate the CMOS jumper...

Страница 195: ...and expand BIOS 7 Click Download to download the latest version of the BIOS for your computer 8 After the download is complete navigate to the folder where you saved the BIOS update file 9 Double clic...

Страница 196: ...information about the failed device s View status messages that inform you if tests are completed successfully View error messages that inform you of problems encountered during testing CAUTION Use t...

Страница 197: ...p code Problem description 1 Motherboard BIOS ROM failure 2 No Memory RAM detected 3 Chipset error 4 Memory or RAM failure 5 CMOS battery failure 6 Video card chip failure Wi Fi power cycle If your co...

Страница 198: ...ows search type Help and Support and press Enter Online help for operating system www dell com support windows www dell com support linux Troubleshooting information user manuals setup instructions pr...

Страница 199: ...untry and product and some services may not be available in your country NOTE If you do not have an active internet connection you can find contact information on your purchase invoice packing slip bi...

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