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August 18, 2020
Q: HOW DO I RECOVER MY V-COM UNIT FROM A FIRMWARE FAILURE?
A: You can enter Failsafe Recovery Mode. This mode should only be entered when the V-Com is on a test bench
and is not wired into the rest of the network.
To enter Failsafe Recovery Mode, set the Dip Switch #2 to ON (down), power cycle the unit, wait 10 seconds and
return Dip Switch #2 to OFF (up) position. The V-Com is placed on a static IP of 192.168.0.254, regardless of its
settings. Once the unit obtains a link light, navigate to 192.168.0.254 and proceed with firmware update as
described in Firmware Update Procedure section of this manual.
