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August 18, 2020
FIRMWARE UPDATE
All attempts have been made to retain backwards compatibility.
Firmware Update is not a risk-free process, although all precautions have been taken to avoid catastrophic failures.
The update should only be performed if needed.
To obtain the latest firmware, please visit our website at
www.alcorn.com
.
FIRMWARE UPDATE PROCEDURE
Enter Firmware Update Mode by selecting V-Com product in AMI Terminal and clicking “Enter Firmware Update
Mode” button under Setup tab. V-Com will retain current IP in this mode.
Alternatively, see Failsafe Recovery if unable to enter Firmware Update Mode remotely (see troubleshooting guide
at the end of this manual).
Once Firmware Update Mode is activated (grouped blinking 1-6, 7-12) and the unit gets a link light, navigate to the
last known IP in your favorite browser to display the Firmware Loader web interface; example:
http://192.168.0.20
Press “Browse” to select the OS.NEW file obtained earlier from alcorn.com and click “Update Firmware” to
perform the update.
Update process may take up to a minute to complete. Then, V-Com will restart automatically (blinking LEDs until
QSYS is detected). Update complete!