v
6.10.10 REPLACING THE PAPER FEED AND LIFT MOTORS ............. 6-52
6.10.11 REPLACING THE PFU BOARD ................................................ 6-53
7. TROUBLESHOOTING................................................................. 7-1
7.1 COPY QUALITY TROUBLESHOOTING .................................................. 7-1
7.1.1 BLANK COPIES............................................................................... 7-2
7.1.2 BLACK COPIES............................................................................... 7-2
7.1.3 DIRTY BACKGROUND ................................................................... 7-3
7.1.4 UNEVEN IMAGE DENSITY ............................................................. 7-4
7.1.5 VERTICAL BLACK LINES ............................................................... 7-5
7.1.6 HORIZONTAL BLACK LINES.......................................................... 7-6
7.1.7 VERTICAL WHITE LINES ............................................................... 7-7
7.1.8 HORIZONTAL WHITE LINES .......................................................... 7-8
7.1.9. BLACK DOTS/SPOTS .................................................................... 7-9
7.1.10 WHITE SPOTS IN BLACK IMAGE AREAS ................................. 7-10
7.1.11 FAINT COPIES ............................................................................ 7-11
7.1.12 VERTICAL BLACK BAND............................................................ 7-13
7.1.13 UNFUSED COPIES ..................................................................... 7-14
7.1.14 GHOST IMAGE............................................................................ 7-14
7.1.15 TONER ON THE BACK OF THE PRINTER PAPER ................... 7-15
7.1.16 INCORRECTLY ALIGNED OUTPUT (DATA SHIFTED TO
THE RIGHT OR LEFT) ................................................................ 7-15
7.1.17 INCORRECTLY ALIGNED OUTPUT (IMAGE SHIFTED
VERTICALLY)/REDUCED IMAGE .............................................. 7-16
7.2 MECHANICAL PROBLEMS ................................................................... 7-17
7.2.1 ADF/SCANNER ............................................................................. 7-17
7.2.2 PRINTER ....................................................................................... 7-20
7.3 SERVICE CALL CONDITIONS............................................................... 7-23
7.4 ERROR CODES ..................................................................................... 7-25
7.5 MODEM STATUS CODES IN V.34 PROTOCOL DUMP........................ 7-35
7.5.1 CALLING SIDE .............................................................................. 7-35
7.5.2 CALLED SIDE................................................................................ 7-39