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USA
9.
Troubleshooting list
►
Have defective products repaired by Aesculap Technical Service, see
Chapter 10.
9.1
Display error messages
Faults that are recognized by the control unit are shown as error messages
in the display.
There are three types of error messages:
■
System error (text in red field): It is not possible to work with the con-
trol unit or system.
■
Accessory error (text in yellow field): It is possible to work with a dif-
ferent component.
■
Operating error (text in blue field): It is possible to work with the sys-
tem after rectifying the cause of the error.
Note
Many faults cannot be clearly categorized. They can be caused by an oper-
ating error or an accessory error. In such cases, an operating error is
assumed first, to avoid any unnecessary changing or sending in of new
products.
9.1.1
System error
9.1.2
Accessory error
Message displayed
Cause
Remedy
System error
Switch the control unit off and on.
If the error re-occurs, replace the control unit.
The internal monitoring of the control unit
recognizes an error or fault.
Switch the control unit off and on again.
If the message appears again: Replace the control
unit.
Message displayed
Cause
Remedy
Motor or motor cable could be damaged
Motor cable or applied part defective
Replace motor cable or applied part.
Malfunction of foot control
If this message is displayed frequently, please per-
form a technical inspection on the foot control
Foot control defective
Replace foot control.
Critical Foot Control Error
Unexpected error occurred in the area of the foot
control. If this message does not disappear auto-
matically, please restart the device.
Foot control defective
Replace foot control.
Critical error in manual control module
Unexpected error occurred in the area of the hand
control. If this occurs repeatedly, please replace
the hand control.
Unexpected error in the area of the hand con-
trol
Restart device
Hand control defective
Replace hand control.
Prohibited combination of accessories
A prohibited combination of motor and cable cod-
ing was found on socket 1/socket 2.
A prohibited combination of application part
and motor cable is connected to the control
unit.
Check inserted products and replace with a per-
missible combination of application part and
motor cable as applicable.
Motor not recognized
It was impossible to recognize the motor type.
Please replace the motor. If this does not work,
replace the motor cable as well.
Wrong applied part
Applied part defective
Change applied part.
Motor cable defective
Replace motor cable.
Unknown motor type
Please verify that the software version of the
device is suitable for this motor type.
Software version of the control unit is incom-
patible with the application part used.
Verify software version of the control unit.
Have control unit software updated by Technical
Service.
Motor overheated
The motor currently being used is overheating.
Please let the motor cool down or use another suit-
able motor.
Motor of the applied part has overheated
Allow the applied part to cool down.
If the applied part overheats excessively: Replace
the applied part.
Motor blocked
Stop motor actuation and release blockage
If the error re-occurs, replace the product.
Applied part blocked
Stop applied part actuation and release blockage.
If the error occurs when the applied part is running
idle: Replace the applied part.
Document No.: IFU - Version: 3.0 - Document ID: SOP-AIC-5001568 Date/Time Printed/Viewed: 2022-04-13 15:59 (CET)
Effective
