800-357-104-01, Revision 01
Appendix C - Product Support
HMS-357 List 4 and List 5
September 29, 2000
89
•
The reason for the return:
–
The equipment needs an ECO/ECN upgrade.
–
The equipment is defective.
–
If there is another reason for returning the equipment, please let us know so we can determine
how best to help you.
4
Pack the equipment in a shipping carton.
5
Write the ADC Wireline Systems Division address and the Return Material Authorization Number you
received from Customer Service clearly on the outside of the carton and return to:
ADC Wireline Systems Division
14352 Franklin Ave.
Tustin, CA 92780-7013
Attention: RMA (Number)
If the equipment is defective, please tell us what you observed just before the equipment
malfunctioned. Be as detailed in your description as possible.
All shipments are to be returned prepaid. ADC will not accept any collect shipments.