Miscellaneous Issues
184 Snap Server Administrator Guide
Miscellaneous Issues
These are some miscellaneous issues you may encounter when using your Snap
Server.
Back Up Applications
You Backed Up Your Snapshot Share and Are Now Attempting to Restore It,
and the Operation Fails
A snapshot share is read-only. You can restore the data to a read-write accessible
share.
The NetVault Client Cannot Connect to the NetVault Server on the Snap Server
Occasionally, after enabling NetVault for GuardianOS for the first time, the
NetVault for GuardianOS Server may not start properly. If this happens, the
NetVault client application may not be able to connect to the NetVault for
GuardianOS server running on the Snap Server. To resolve this issue, simply
disable and then re-enable the NetVault for GuardianOS Server via the
SnapExtensions > BakBone NetVault
screen.
BakBone NetVault Restore Limitations for UNIX SnapTrees
File and directory permissions will be restored when using BakBone NetVault.
However, when Windows file and directory permissions are restored to a UNIX
SnapTree on a Snap Server, the Windows-style extended permissions are removed
to preserve proper UNIX Snaptree permissions.
When Backing Up with Symantec Backup Exec 9.1 or 10.0, the Backup Hangs
To resolve this issue immediately, restart the Backup Exec server.
Other Issues
A Problem Occurred While Booting. The System is Offline and the Status LED
is Blinking Amber and Green
The Snap Server has booted into Maintenance (Recovery) Mode. This may be due to
a boot failure in the previous boot attempt. Try booting again. If the server still
returns to Maintenance Mode, call Technical Support.
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