Networking Issues
182 Snap Server Administrator Guide
You Start Your Snap Server but Cannot See It on the Network
10.10.10.10 is the default address for the primary Ethernet port if no DHCP server is
seen on your network. Ensure that the Ethernet cable is connected securely to both
the network port and the server's primary Ethernet port. Also, check to see that the
Link light on the front of the Snap Server is lit (solid green). If the Link light is off,
this is normally caused by a mismatch between the switch/hub and the Ethernet
port on the Snap Server. To resolve this problem, verify that both settings (if using
both of the server's Ethernet ports) on the switch/hub match the setting on the
server. When the server is shipped from the factory, both ports are set to
autonegotiate. Therefore, the switch/hub
must
be set to autonegotiate to initially
connect to the server.
The NT Event Viewer Reports Forced Master Browser Election When Snap
Servers Are Online
Snap Servers have the ability to act as a master browser on a Microsoft network.
This may cause a message to appear in an NT server's event log about a forced
master browser election.
Snap Servers should lose elections to Windows domain controllers (NT/2K/2K3),
but win against standalone Windows servers (NT/2K/2K3) and workstations (all
versions); however, users often prefer to prevent this election entirely.
The master browser option is enabled by default on Snap Servers to allow them to
appear more rapidly in a peer-to-peer Windows environment. In some
environments that include NT server systems, this may cause the NT server to show
warnings about having to force a master browser election in the event log. You can
prevent these warning messages by disabling the Master Browser option on the
Networking > Windows
screen.
You Try to Mount to a Share on Your Snap Server from Your Linux Workstation
and You Receive an RPC Timeout Message
Check the firewall configuration to your Linux workstation. Be sure you have not
blocked the ability to receive TCP or User Datagram Protocol (UDP)
communications. If problems persist, contact Adaptec Technical Support.
You Receive an Access Denied Message When Attempting to Mount a Share
on Your Snap Server from a Linux Workstation
If you are logged in as
root
on your workstation and NFS is enabled on your Snap
Server, this message can be misleading, causing you to look for security issues,
when in fact it could be a command syntax issue. For example, the common Linux
mount command:
mount 192.168.32.124:SHARE1 /mnt
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