Table 6. Possible causes and solutions for potential
issues
Problem
Possible Cause
Possible Solution
Patient controller
app version is out of
date.
Patient controller app
must be updated to
work with the newer
generator software.
Open the App Store from
the device and update
the patient controller
app to the latest version.
(page 73) for more
information.
If you continue to
encounter this problem,
contact Technical
Support.
Patient Controller Device
Patient Controller is
not accessible.
Patient controller is
lost or damaged.
Contact Technical
Support. If you receive a
replacement patient
controller, see
Generator”. (page 74)
Patient controller
has no power or has
lost power.
Patient controller’s
battery is drained.
Charge the patient
controller.
Patient controller is
damaged or
malfunctioning.
Replace the patient
controller. Contact
Technical Support.
Patient controller
will not charge.
Patient controller
charging cable is loose
or not securely
connected.
Connect the charging
cable to the patient
controller.
64
Содержание NeuroSphere 3875
Страница 1: ...NeuroSphere Patient Controller Dorsal Root Ganglion Neurostimulation Systems Model 3875 User s Guide ...
Страница 56: ...If you only have one area you will see the following screen Figure 15 Strength screen One Area 52 ...
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