Table 6. Possible causes and solutions for potential
issues
Problem
Possible Cause
Possible Solution
Plug adapter or
charging cable is
defective.
Replace the plug adapter
or charging cable.
Correct plug adapter
(voltage converter) is
not connected to the
charger.
Connect the appropriate
plug adapter (voltage
converter) to the charger.
Charger is defective.
Replace the charger.
Patient controller is
damaged or
malfunctioning.
Replace the patient
controller. Contact
Technical Support.
Nothing is displayed
on the screen.
Patient controller is off
or is in Sleep mode.
Turn on the patient
controller.
Patient controller's
battery is drained.
Charge the patient
controller.
Screen is damaged or
malfunctioning.
If the patient controller
appears to be powered
on but without display,
the screen may be
defective. Contact
Technical Support.
Patient controller
will not respond to
input.
Patient controller has
locked up.
Perform a soft reset by
turning the patient
controller off and back
on.
Touchscreen interface
is damaged or
malfunctioning.
If the patient controller
appears to be powered
on but will not respond
to input, the screen may
be defective. Contact
Technical Support.
65
Содержание NeuroSphere 3875
Страница 1: ...NeuroSphere Patient Controller Dorsal Root Ganglion Neurostimulation Systems Model 3875 User s Guide ...
Страница 56: ...If you only have one area you will see the following screen Figure 15 Strength screen One Area 52 ...
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