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Venture 3-Line Telephone with Answering Device User Guide 63

Tr

oubleshooting

T

roubleshooting is designed to

help you overcome difficulties that
may occur when installing and using
a new Venture with TAD.

Blank display

Your display is blank and the lights
on your phone are not working.

1.

Check that the power adapter is
plugged into a working power
outlet and that proper
connections have been made to
the CAM.

2.

Be certain that you have an 8-
wire cord connected from the
CAM to your Venture phone.

Display language error

1.

Press

¥

.

2.

Press 28.

3.

Press *.

4.

Press

’

repeatedly until your

display shows the language you
want.

5.

Press *.

The message “Check line
cord” appears on the
display

Check for dial tone on line 1. If you
have dial tone but your display still
shows “Check line cord”, unplug the
power cord for a few seconds and
then reconnect. The display should
now be clear. If you do not hear a dial
tone, see the following section “No
dial tone” for further instructions.

No dial tone

1.

Check the connections of line
cords from the phone jack to the
CAM and from the CAM to your
Venture phone.

2.

Ensure that working telephone
lines are connected to the wall
jack(s).

3.

If you have a dial tone on the
handset but not when you are
using the Handsfree speaker,
turn off the headset using option
05. If

Headset

is on, the

Handsfree speaker is disabled.

4.

If you have dial tone on the
Handsfree speaker but not when
you are using the handset, ensure
that the handset cord is firmly
plugged into the handset and the
handset jack on the back of your
phone.

Communication problems

You have more than one Venture
phone linked together, and you
experience any of the following:

• Other Venture phones do not

appear in your phone list.

• Public directory information is not

shared.

• You experience difficulty calling

other Venture phones.

• Your display shows

Phone not

responding

or

System busy

when you try to place an intercom
call or page other phones.

• The status of other Venture phones

in your system is not shown —
instead you see three dots (

...

).

P0814619 01 E UG.VTAD Page 63 Wednesday, April 15, 1998 4:30 PM

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Содержание Venture 3-Line with Answering

Страница 1: ...Venture Multiline Communications T H R E E L I N E T E L E P H O N E W I T H A N S W E R I N G User Guide...

Страница 2: ...re TAD provides you with the following big features Answering device compact because it s part of your phone and digital so there is no need to replace tapes With the Venture TAD you will be able to c...

Страница 3: ...your system generate a list of the names and IDs for phones in your system monitor the line phone status for phones in your system The Venture Display or User Guide As you begin to set up and program...

Страница 4: ...er phones in your Venture system page 21 links up to 2 other callers for a conference page 21 Intercom green makes or answers calls between other Venture sets using this intercom key page 18 Lines 1 2...

Страница 5: ...en idle activates a feature dials displayed numbers when in a list this key is not labelled displays a list of up to 200 incoming calls and their status page 49 page 52 Handsfree Mute key and light gr...

Страница 6: ...ave all of the parts shown below as well as a User Guide and the Quick Start Card Cord Adapter Module CAM power adapter and cord plastic handset lens and paper labels 6 wire cords silver 8 wire cords...

Страница 7: ...a single Venture TAD phone using one two or three separate lines Simply follow the instructions and review the illustrations on page 9 page 10 or page 11 once you have determined which set up is best...

Страница 8: ...your system otherwise phones can not communicate with each other Phone ID Name Line 1 Jack Line 2 Jack Line 3 Jack Location 01 Michael 555 4443 jack 1 555 4444 jack 1 555 4445 jack 1 reception 02 Gord...

Страница 9: ...8 wire cord The CAM has three line ports labeled as port 1 port 2 and port 3 Port 1 provides a connection to Venture lines 1 2 and 3 Port 2 provides a connection to Venture lines 2 and 3 only Port 3...

Страница 10: ...AM port on the back of phone 3 Connect the handset cord to the end of the handset Connect the other end to the back of the base 4 Route the handset cord through the bottom right channel on the back of...

Страница 11: ...CAM run the cord through the stand and plug the other end into the CAM port on the back of the phone 4 Connect the handset cord to the end of the handset Connect the other end to the back of the base...

Страница 12: ...M 3 4 Plug one end of a black 8 wire cord into the phone port on the CAM run the cord through the stand and plug the other end into the CAM port on the back of the phone 5 Connect the handset cord to...

Страница 13: ...ottom of the stand Removing the stand 1 Firmly grasp the stand and the phone 2 Pull hard until the parts separate You will hear a loud cracking sound as the stand separates from the base Installing a...

Страница 14: ...wall mounting your Venture Setting up your phone Once you have made all the physical connections required and powered up your phone your display shows 1 Press or 1 to select your preferred language Yo...

Страница 15: ...ID and name of each new phone is automatically added to each Public Directory in the system and forms part of the Phone list If you have more than one phone in your Venture system you can use the Phon...

Страница 16: ...t in the system If the line 1 indicator light is lit on all sets you have successfully installed your Venture system You can also press J and enter 00 using the dial pad all phones in your system shou...

Страница 17: ...n a letter is capitalized press to change to lower case when lower case press to change to upper case Most symbols are not labelled on the dial pad numbers and letters are The following illustration s...

Страница 18: ...When you complete your call hang up or press g to end the call Joining calls reserving lines When you select a line that is already in use your display shows Join call Reserve line To join the call 1...

Страница 19: ...scribe to For example Incoming call icons If you subscribe to Caller ID you will see the following icons If you subscribe to Caller ID on Call Waiting and receive a second call you will see the follow...

Страница 20: ...ach line key Answering Call Waiting calls When you subscribe to Call Waiting you can answer a second incoming call on a line that is already in use If you subscribe to Caller ID on Call Waiting you ca...

Страница 21: ...ation without using the handset If you need to speak privately or do not wish your caller to hear room noise you can mute the sound so that your caller cannot hear you The Handsfree speaker and receiv...

Страница 22: ...e line and another phone in your Venture system To make a conference call 1 Make or answer a call If you press u without placing your calls first the display shows Make calls first 2 Press 3 Make your...

Страница 23: ...until the display shows the phone you want to page 2 Hold down the J key for two seconds OR if you have saved that phone ID to a memory key hold down the memory key for two seconds 3 Wait for the tone...

Страница 24: ...emory key 1 Press O 2 Press until the display shows 08 Memory keys prog 3 Press The display shows Don t disturb 4 Press until the display shows Room monitor 5 Press The display shows Press memory key...

Страница 25: ...set on page 26 is set to on your handsfree functionality is disabled Once connected and set up simply make or answer calls by pressing the Handsfree Mute key and talking hearing using the Headset Pres...

Страница 26: ...in the order in which they appear in the list The first column shows the option number and name Enter this number to go directly to it in the list no need to scroll through the list The second column...

Страница 27: ...the back of the phone when you press the Handsfree key OFF Prevents headset use must use the handset or Handsfree key See Using a headset on page 24 06 Call timer OFF ON Turns off the Call timer Durin...

Страница 28: ...sages use this option to turn the prompt and light off If this does not work see You can t turn off the message waiting light on page 66 11 Prime is Line 1 Line 2 or 3 No Prime line Allows a line to b...

Страница 29: ...rs list No incoming calls are logged in the Callers list Set this option for each line on your phone 16 Repeat caller Combine calls Separate calls Only one Callers list entry is created for all calls...

Страница 30: ...for each telephone line and intercom line on your phone 21 Password Enter a one two three or four digit password to allow the Options list to be viewed or modified To remove a password use the delete...

Страница 31: ...ecessary when calling your telephone company for assistance 30 System test Key test When each key is pressed this test displays a number to indicate that the key is functioning Fifteen seconds after y...

Страница 32: ...or number you entered in your Directory and plays the voice tag you recorded when you entered the number and name If no match is made or voice tag recorded the phone number is announced Name only Matc...

Страница 33: ...sages and features from another phone 40 Remote phone Enter the telephone number that you want called when you have a new message The number may be no longer then 18 digits 41 Screen calls ON OFF Allo...

Страница 34: ...their call The Venture allows you to record a general greeting or specific greetings for each entry in your Directory and also record specific greetings for its various mailboxes Example General Hi N...

Страница 35: ...ry entries beginning on page 56 for further information Mailbox Types Mailboxes 1 through 9 have the following type settings available See Selecting a mailbox type on page 37 for instructions and Sett...

Страница 36: ...ailboxes You may be required to subscribe to a telephone company service in order to use these TAD features In the Greetings list you can change mailbox name mailbox greeting mailbox tag mailbox type...

Страница 37: ...tion 4 Press The display shows Press 1st letter to enter name 5 Use the dial pad keys to enter the name see Entering numbers letters and symbols on page 16 6 Press Mailbox greetings and mailbox tags A...

Страница 38: ...ilbox type There are three types of mailboxes Normal plays a greeting and takes messages Announce only plays a greeting no opportunity to leave a message Ring through provides the opportunity to speak...

Страница 39: ...voice tags You can record a personal greeting and voice tag for all entries in your Directory In order to hear personal greetings and tags incoming calls must be received from the telephone number en...

Страница 40: ...ayed through the handsfree speaker To listen to the greeting or voice tag through the handset lift the handset while the message is playing If you lift the handset before the message begins the number...

Страница 41: ...box type as follows Mailbox 1 record a greeting listing the business hours and set the mailbox type to announce only Mailbox 2 record a greeting encouraging callers to leave messages and set the mailb...

Страница 42: ...depending on how you want the mailbox to work See Selecting a mailbox type on page 37 6 Record a new mailbox tag See Mailbox greetings and mailbox tags on page 36 7 Repeat for each mailbox mentioned...

Страница 43: ...vidual messages New and old messages are played in the order they were received Message playback controls You can control message playback by using the following keys while a message is playing skips...

Страница 44: ...reactivating any message alerts such as tones and lights 1 Press 2 Press until the display shows the line or mailbox you want 3 Press until the message you want to make new appears 4 Press Deleting me...

Страница 45: ...your memo 5 Press The display shows Saving Time left xx xx THEN PLAY to review or SAVE to end 6 Press Play to review your memo The display shows Playing memo THEN PLAY to review or SAVE to end If you...

Страница 46: ...n page 46 To set the remote notification number 1 Press 2 Enter 40 using the dial pad keys The display shows Remote phone Next Enter 3 Press 4 Using the dial pad enter the remote notification telephon...

Страница 47: ...r Remote access password 1 Press 2 Enter 39 for the remote password The display shows 39 Remote password Next Enter 3 Use to back over any existing password the default is 2222 4 Use the dial pad to e...

Страница 48: ...gs list Press 1 to replay Press 5 or 8 to move up and down through lists act as keys Press 4 to record a greeting and press to save Press to return to main menu Once in the Options list Press 4 to tur...

Страница 49: ...ocal telephone company regarding specific services and charges Telephone numbers and features are dialed options are activated Saving to memory keys You can follow the same basic steps to save change...

Страница 50: ...e IDs in your system to the memory keys you will not only be able to quickly dial others in your system but also display the status of each a solid light beside a memory key indicates that the phone i...

Страница 51: ...ock lists on page 29 3 You a prompted to first make changes to the number If you do not wish to change the number press s You will now be prompted to change the name 4 Use to backspace over the number...

Страница 52: ...to turn the light off The display shows Save feature OFF to 3 Press a memory key You may be required to subscribe or pay a service charge Contact your local telephone company for codes and charges 4...

Страница 53: ...The Callers list can be set to record information on all calls unanswered calls or no calls see 15 Callers log beginning on page 28 In addition when Option 16 Repeat caller on page 28 is set to Separ...

Страница 54: ...For example 555 4111 appears before 555 8989 Entries that include a name and a number are listed after the numeric listings and are sorted by name alphabetically In addition you can send voice message...

Страница 55: ...essage will play otherwise the number on your display will be dialed To dial the number when there is a voice message pick up the handset press the handsfree key or press a line key 3 If you are activ...

Страница 56: ...r until the list item you wish to delete is displayed 3 Press d twice to remove the Phone list entry Save incoming caller information to your Directory by pressing s s s s D D D D and q q q q Save inf...

Страница 57: ...t telephone number hears record a voice tag to announce the name of that person to you Mailboxes and Directory entries Each Directory entry can be assigned a mailbox All messages from that Directory e...

Страница 58: ...oice tag press again OR press The display shows Recording Use SAVE to end 12 Record your voice tag and press The display shows Saved tag Time left xx xx then shows Saved and the name of the directory...

Страница 59: ...ete the entire Directory 1 Press 2 Enter 25 using the dial pad The display shows 25 Directory Next Erase 3 Press The display shows Public Directory Next Erase 4 Use to find and display the Directory y...

Страница 60: ...e Services list or to two separate memory keys For more information on saving to a memory key see Saving to memory keys beginning on page 48 To turn a feature and light on or off Once programmed the t...

Страница 61: ...list To customize the type of call information you want to store and the way it appears in your Callers list set Option 15 Callers log on page 28 and Option 16 Repeat caller on page 28 Callers list di...

Страница 62: ...call is long distance The caller called four times xxx An area code such as 605 has been stripped Icon may not be available from your local telephone company To delete a single Callers list entry 1 Pr...

Страница 63: ...as been activated Line x Reserved This message means that you have reserved line 1 2 or 3 Message Waiting on line X If you subscribe to voice message services from your telephone company your phone di...

Страница 64: ...for further instructions No dial tone 1 Check the connections of line cords from the phone jack to the CAM and from the CAM to your Venture phone 2 Ensure that working telephone lines are connected to...

Страница 65: ...removed from the system 4 Call your phone from any Venture phone that does not appear in the Phone list 5 If the call was placed successfully the phone will now appear in the Phone list Repeat step 3...

Страница 66: ...ate and hour in 24 hour format displayed on the phone 6 digits For example if your phone is displaying FEB 21 3 45pm the password would be 022115 3 Press repeatedly until your display shows 21 Passwor...

Страница 67: ...es or greetings Venture set appears to freeze for a moment after recording or deleting an item The Venture TAD is compressing it s memory and updating the available recording time After entering your...

Страница 68: ...Venture 3 Line Telephone with Answering Device User Guide 67 Warranty and repair ully pairs h your was ed in the dry e surface e toluene ge the and ting ions visit astra com...

Страница 69: ...es in a bus an electrical connection that allows two or more wires or lines to be connected together or in a common arrangement Daisychain A method of connecting devices in a series The phone signal i...

Страница 70: ...ain Old Telephone Service is what you receive during a power failure You can receive and make calls on line 1 but you cannot use any other lines or features The display on your phone is blank when you...

Страница 71: ...ne to the next a daisychain configuration is also supported although it may cause more work if the system is modified later Individual cables for each phone line can also be run however there is no ad...

Страница 72: ...the first teledapt jack and the other end to port 1 on the CAM 3 Connect line 2 to the red and green pins of the second teledapt jack 4 Connect line 3 to the black and yellow pins of the second teled...

Страница 73: ...pins of the first teledapt jack 3 Connect one end of the 6 wire cord to the first teledapt jack and the other end to port 1 on the CAM 4 Connect line 3 to the red and green pins of the second teledap...

Страница 74: ...our line to your phone box 2 From the phone box connect your lines to the ISDN Adapter 3 Run a line jack to either Port 2 or Port 3 on the CAM 4 Connect the ISDN Adapter to your computer ISDN Analog A...

Страница 75: ...tified jack plug cord ensemble telephone extension cord The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations Existing teleco...

Страница 76: ...cedures Specifically use only 6 conductor modular Teladapt plug cords with this product and the AC transformer must be CSA UL or CSA NRTL C approved Class 2 level C rated as follows For North American...

Страница 77: ...and the radio or television to outlets on separate circuits Consult the dealer or an experienced radio television technician for additional suggestions Federal Communications Commission FCC notice FCC...

Страница 78: ...repair this equipment yourself If trouble is experienced with this equipment for repair or warranty information please contact 1 800 574 1611 If the equipment is causing harm to the telephone network...

Страница 79: ...equipment basic safety precautions should always be followed to reduce risk of fire electric shock and injury to persons including the following 1 Read and understand all instructions 2 Follow the war...

Страница 80: ...a gas leak in the vicinity of the leak 14 CAUTION To eliminate the possibility of accidental damage to cords plugs jacks and the telephone do not use sharp instruments during the assembly procedures...

Страница 81: ...bishment You will be billed for any repairs Repair to this equipment can only be made by Aastra Telecom Inc and its authorized agents and by others who may be authorized by the FCC Questions about the...

Страница 82: ...t not limited to loss damage or expense directly or indirectly arising from the customer s use or inability to use this product either separately or in combination with other equipment This paragraph...

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