40 Venture 3-Line Telephone with Answering Device User Guide
Using the answering device
Setting up Auto
Attendant
When Option 32, Auto Attend is set
to On, your Venture TAD answers
incoming calls and directs them to
any mailboxes you specify.
You must record a General greeting,
which directs callers to select a
number to leave a message in a
specific mailbox (1 through 9);
record a greeting for each mailbox
you specified in your General
greeting; and set the mailbox type for
each mailbox (see“Mailbox Types”
on page 34 for further information).
Example:
Record a General greeting such as,
“This is ABC Company. Press 1 for
hours of business, press 2 to leave a
message, press 3 to speak with our
accounts manager.” All incoming
callers will hear this General
greeting.
You would also record a specific
greeting for each mailbox specified
in the General greeting (mailbox 1, 2
and 3) and set each mailbox type as
follows:
Mailbox 1 - record a greeting listing
the business hours and set the
mailbox type to “announce only”.
Mailbox 2 - record a greeting
encouraging callers to leave
messages and set the mailbox type to
“normal”.
Mailbox 3 - record a greeting stating
that the accounts manager is
unavailable and a message should be
left; set the mailbox type to “ring
through”.
To set up Auto Attendant
❶
Turn on Auto Attendant
Option 32.
❷
Record your General greeting,
noting the mailbox numbers and
their subject.
❸
Record each mailbox greeting,
ensuring the mailbox numbers and
subjects match those stated in the
General greeting.
❹
Set the mailbox type (see“Mailbox
Types” on page 34 for further
information).
To turn on Auto Attendant
1.
Press
¥
.
2.
Enter 32 on your dial pad. The
display shows:
Auto attend OFF
’
=Next *=Change
3.
Press
*
. The display shows:
Auto attend ON
-confirmed-
To record your Auto
Attendant greeting
To use the Auto Attendant feature,
think of your Auto Attendant
greeting as the General greeting. See
“Recording a General greeting” on
page 35.
P0814619 01 E UG.VTAD Page 40 Wednesday, April 15, 1998 4:30 PM
