9-8
41-001343-01 Rev 02, Release 3.2.2
Reference
For information that describes solutions to most common problems using the IP phones, see the
next section,
“Troubleshooting Solutions”
on
page 9-19.
8
Enter a debug level value in the “
Debug Level
” field for a module. Valid values are:
The value of “
0
” turns all debug levels OFF for a module. The value of “
65535
” turns all debug levels
ON for a module.
To turn two or more debug levels on at the same time, you add the value associated with each level.
For example, Fatal Warnings = 1 + 2 + 4 =
7
log module linemgr:
7
log module user interface:
7
log module sip:
7
In the above example, fatal errors, general errors, and warnings are logged for the line manager, user
interface, and SIP call control modules.
9
Click
to save your settings.
10
Click on
Operation->Reset
.
11
In the "
Restart Phone
" field click
to restart the IP phone.
To perform support tasks:
12
To store the local configuration file to the specified location, click on
in the "
Get
local.cfg
" field.
13
To store the server configuration file to the specified location, click on
in the
"
Get server.cfg
" field.
14
To display task and stack status information, as well as Free Memory and Maximum Block Free
Memory on the phone, click on
in the "
Show Task and Stack Status
" field.
Note:
The local and server configuration file information and the task and stack status information is
for use by Aastra Technical Support for troubleshooting purposes.
Aastra Web UI
Step Action
Debug Level
Value
Fatal Errors
1 (default)
Errors
2
Warnings
4
Init
8
Functions
16
Info
32
All debug
levels OFF
0
All Debug
Levels ON
65535
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