41-001343-01 Rev 02, Release 3.2.2
5-79
Incoming Call Interrupts Dialing
You can configure whether or not an incoming call interrupts an outgoing call that is dialing. The
“Incoming Call Interrupts Dialing”
(Web UI) parameter or
“incoming call cancels dialing”
(in
config file) parameter controls this feature.
How it Works
When you enable this parameter (1 = enable), an incoming call interrupts the outgoing call during
dialing and allows the phone to ring for the user to answer the incoming call.
When you disable this parameter (0 = disable), which is the default, the phone does not interrupt
the outgoing call during dialing and the number you were dialing continues to display in the LCD.
The phones sends the incoming call to a free line on the phone (or sends busy signal if all
remaining lines are busy) and the LED for that line blinks. You have a choice to ignore the
incoming call, or answer the incoming call on another line, via the
Ignore
and
Answer
softkeys
that display. If you choose to answer the incoming call, you can answer the call, finish the call, and
then hang up. You can still go back to the original outgoing call and finish dialing out.
Transfer/Conference Call Behavior
If you are dialing the phone to transfer or conference a call, and your phone receives an incoming
call, your dialing is never interrupted (regardless of whether the “Incoming Call Interrupts
Dialing” is enabled or disabled). For Transfer and Conference, the incoming calls always go to an
available line (other than the one you are using for dialing) and the incoming call’s line LED
blinks. The LCD still displays your dialing screen.
Notes:
1.
On the 3-Line LCD display phones, you must use the down arrow
key to ignore the call. To answer the call you must press the line key
where the call is coming in.
2.
For all models, if you disable this parameter (0=disable), and the
phone receives an incoming call while you are dialing an outgoing call,
you can pick up the call and perform transfer or conference as required.
3.
This feature works only if the User selects a line for which to dial
out. It is recommended that the Administrator always keeps Live Dialpad
ON in order for the User to have to select a line before dialing out.
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