41-001343-01 Rev 02, Release 3.2.2
5-163
BLF/Xfer and speeddial/Xfer Keys
The IP Phones have a transfer (Xfer) enhancement feature you can use with the BLF and speeddial
keys -
BLF/Xfer
and
speeddial/Xfer
.
The BLF key allows one or more extensions to be monitored, and once there is any state change
with those extensions, the key shows the status of the monitored lines. The Xfer key allows a call
to be transferred to other recipients blindly or consultatively.
The speeddial key allows a number to be dialed quickly by pressing one key configured for
speeddialing. After answering a call, the recipient can transfer the call to an extension by:
1.
Pressing Xfer key
2.
Entering the number of the extension or pressing speeddial or BLF key.
3.
Pressing Xfer key again
The BLF and speeddial transfer enhancement feature provides a simpler way of transferring calls
using the keys called
BLF/Xfer
and
speeddial/Xfer
. The
BLF/Xfer
key combines the BLF and
Xfer key's functionality together allowing the user to transfer calls or use BLF with one key.
Similarly, the
speeddial/Xfer
key combines the speeddial key and Xfer key's functionality
together allowing the user to press one key to speeddial and transfer calls.
BLF/Xfer Key Requirements and Functionality
•
BLF/Xfer and BLF
A BLF/Xfer key can be configured for subscribing to an extension and monitor the status of
the extension, similar to the BLF key functionality. Changes of the state of the monitored
extension are indicated by a LED / Icon.
•
BLF/Xfer and Blind Transfer Calls
When the focused line is in the “
Connected
” state, pressing the BLF/Xfer key transfers the
call to the extension unconditionally, disregarding the status of the monitored extension.
If transferring a call to an extension fails, a message “
Transfer Failed
” displays on the phone,
and you can reconnect the call (get the call back) by pressing the line key again.
•
BLF/Xfer and Call forward
When the focused line is in the “
Ringing
” state, pressing the BLF/Xfer key forwards the call
to the extension unconditionally, disregarding the status of the monitored extension.
•
BLF/Xfer and speeddial
When the focused line and the monitored extension are idle, pressing the BLF/Xfer key causes
the phone to go offhook and dial the number of the extension.
Note:
It is recommended that you enable the “
switch focus to
ringing
” parameter when using the BLF and speeddial transfer key
feature. For more information about this parameter, see
“Switch Focus
to Ringing Line”
on
page 5-82
.
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