A.O. Smith HSE-VAS015, Руководство пользователя

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The w ater heater m ay not op erate as d esired if used incorrectly or there is a m inor cause,
even thoug h the p rod uct has no fault. In these cases, check the follow ing issues to solve
sim p le p rob lem s w ithout the help from the Custom er care centre. If the p rob lem d oes not
solve after checking the follow ing issues, call Custom er care centre.
Troubleshooting
Note: Customer Care No. 1800-103-2468/1860-500-2468.
Problems Possible Cause(s) Solution
Pow er ind icator lam p and No p ow er sup p ly to the w ater Turn ON electrical sw itch.
Heating ind icator lam p d oes heater.
not g low.
Therm ostat d oes not shut OFF. Therm ostat is not functioning . Call Custom er care centre.
Im p rop er therm ostat calib ration. Call Custom er care centre.
No hot w ater. Therm al Cut-out sw itch op en. Call Custom er care centre.
No p ow er sup p ly to the heater. Check the p ow er socket.
Control circuit or internal Call Custom er care centre.
w iring error.
Water tem p erature is too hig h. Im p rop er therm ostat calib ration. Call Custom er care centre.
Therm al Cut-out trip s. Call Custom er care centre.
Water heats slow ly. Heating Elem ent is not Call Custom er care centre.
functioning .
Pip ing connection leaks. Connection not sealed . Re-connect p ip ing , using
Teflon tap e.
Water leakag e from p rod uct. Leakag e in tank or other p arts. Sw itch off p ow er im m ed iately
and Call Custom er care centre.
Water d rip p ing from Non-return valve is installed Install Non-return valve at a
Multi-function Safety close to the inlet of the w ater d istance of atleast 40 feet
valve d uring heating . heater. from the inlet of the w ater
heater or connect a Discharg e
tub e from Multi-function
Safety valve to nearb y d rain.
(Refer p ag e 8)
Foul sm ell from hot Presence of org anic Provid e treated w ater at the
w ater m atter in inp ut w ater. inp ut.
No usag e of hot w ater for If the w ater heater is not used
a long tim e p eriod . for an extend ed p eriod of
tim e, d rain the w ater from the
w ater heater. Ensure w ater is
filled b ack b efore use of w ater
heater.
Hig h electrical cond uctivity of Call Custom er care centre.
w ater d ue to d issolved Anod e op tions availab le
sub stances in inp ut w ater. for hig hly cond uctive w ater.