
Warranty
Product warranty
16
Your A. O. Smith water heater is warranted against defects
arising from faulty design, workmanship and materials for a
period of 24 months from the date of the invoice, subject to
the following conditions:
1.
The customer will notify the Company promptly about
defects noticed and give the Company or its authorised
service provider adequate opportunity to inspect, test
and remedy them, for which the customer will deposit
the goods, if necessary, with the Company's
Office/Service Centre along with the original invoice.
2.
Special warranty from the date of purchase is subject to
the following conditions:
•
Tank
- 7 Years
•
Heating Element
- 2 + 2 Years*
•
Rest of the parts
- 2 Years
3.
Inspection and Test Report of the Company's
Office/Service Centre will be treated as final and
binding under the warranty for determining the
defects, repairs/alterations required or carried out, or
certifying working of the goods thereafter.
4.
The Company or its authorised service provider will be
entitled to retain any defective part replaced under the
warranty.
5.
The Company's liability under the warranty will be
limited only to defects which occur under conditions of proper installation, normal
operation and proper use. It excludes defects occurring because of abuse, faulty care or
maintenance and repairs/alterations to product or the parts by others.
6.
Components subject to wear, such as anode, are not covered under this warranty.
7.
The customer will have no claim under this warranty in respect of any personal injury,
damage or property or consequential damages, or for utilisation of the goods not in
accordance with the user guide.
* Register your product with the
A. O. Smith Customer Care
Centre [
1.800.103.2468
] within
two months of purchase. You will
get an extended warranty on the
element [from 2 years to 4 years].
Warranty
on tank
7
Extended
Warranty*
4
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