background image

Troubleshooting

 

Guide

 

6|

 

Page

 

 

 

 

4.

 

INSTALLATION

 

1.

 

Follow

 

all

 

local

 

codes,

 

or

 

in

 

the

 

absence

 

of

 

local

 

codes,

 

follow

 

the

 

most

 

recent

 

edition

 

of

 

the

 

National

 

Fuel

 

Gas

 

Code:

 

ANSI

 

Z223.1/NFPA

 

54

 

in

 

the

 

USA

 

or

 

CAN/CSA

 

B149.1

 

Natural

 

Gas,

 

Propane

 

Installation

 

Code

 

in

 

Canada.

  

 

2.

 

 

All

 

gas

 

water

 

heaters

 

require

 

careful

 

and

 

correct

 

installation

 

to

 

ensure

 

safe

 

and

 

efficient

 

operation.

 

This

 

manual

 

must

 

be

 

followed

 

exactly.

 

Read

 

the

 

“Safety

 

Guidelines”

 

section

 

in

 

the

 

installation

 

manual.

 

 

3.

 

The

 

manifold

 

gas

 

pressure

 

is

 

preset

 

at

 

the

 

factory.

  

It

 

is

 

computer

 

controlled

 

and

 

should

 

not

 

need

 

adjustment.

 

 

4.

 

Maintain

 

proper

 

space

 

for

 

servicing.

 

Install

 

the

 

unit

 

so

 

that

 

it

 

can

 

be

 

connected

 

or

 

removed

 

easily.

  

Refer

 

to

 

the

 

Clearances

 

Section

 

on

 

p.

 

8

 

in

 

the

 

installation

 

manual

 

for

 

proper

 

clearances.

 

 

5.

 

The

 

water

 

heater

 

must

 

be

 

installed

 

in

 

a

 

location

 

where

 

the

 

proper

 

amount

 

of

 

combustible

 

air

 

will

 

be

 

available

 

to

 

it

 

at

 

all

 

times

 

without

 

obstructions.

 

 

6.

 

The

 

electrical

 

connection

 

requires

 

a

 

means

 

of

 

disconnection,

 

to

 

terminate

 

power

 

to

 

the

 

water

 

heater

 

for

 

servicing

 

and

 

safety

 

purposes.

 

 

7.

 

Do

 

not

 

install

 

the

 

unit

 

where

 

the

 

exhaust

 

vent

 

is

 

pointing

 

into

 

any

 

opening

 

in

 

a

 

building

 

or

 

where

 

the

 

noise

 

may

 

disturb

 

your

 

neighbors.

 

Make

 

sure

 

the

 

vent

 

termination

 

meets

 

the

 

required

 

distance

 

by

 

local

 

code

 

from

 

any

 

doorway

 

or

 

opening

 

to

 

prevent

 

exhaust

 

from

 

entering

 

a

 

building.

 

 

8.

 

Particles

 

from

 

flour,

 

aerosols,

 

and

 

other

 

contaminants

 

may

 

clog

 

the

 

air

 

vent

 

or

 

reduce

 

the

 

functions

 

of

 

the

 

rotating

 

fan

 

and

 

cause

 

improper

 

burning

 

of

 

the

 

gas.

 

Regularly

 

ensure

 

that

 

the

 

area

 

around

 

the

 

unit

 

is

 

dust

‐ 

or

 

debris

free;

 

regular

 

maintenance

 

is

 

recommended

 

for

 

these

 

types

 

of

 

environment.

 

 

9.

 

If

 

you

 

will

 

be

 

installing

 

the

 

water

 

heater

 

in

 

a

 

contaminated

 

area

 

with

 

a

 

high

 

level

 

of

 

dust,

 

sand,

 

flour,

 

aerosols

 

or

 

other

 

contaminants/chemicals,

 

they

 

can

 

become

 

airborne

 

and

 

enter

 

and

 

build

 

up

 

within

 

the

 

fan

 

and

 

burner

 

causing

 

damage

 

to

 

the

 

water

 

heater.

 

 

 

10.

 

For

 

the

 

Indoor

 

110

 

(T

KJr2

IN),

 

310

 

(T

K4

IN),

 

and

 

510

 

(T

D2

IN)

 

models:

 

 

These

 

units

 

may

 

be

 

converted

 

to

 

a

 

direct

vent

 

(sealed

 

combustion)

 

appliance

 

by

 

installing

 

a

 

direct

vent

 

conversion

 

kit

 

(Part

 

No.

 

9007667005)

 

which

 

will

 

bring

 

in

 

all

 

required

 

combustible

 

air

 

from

 

outside

 

the

 

building.

  

When

 

installing

 

the

 

conversion

 

kit,

 

please

 

follow

 

all

 

instructions

 

included

 

with

 

the

 

kit.

 

 

If

 

the

 

water

 

heater

 

is

 

used

 

as

 

a

 

direct

vent

 

appliance,

 

the

 

unit

 

requires

 

a

 

3”

 

intake

 

air

 

pipe.

 

The

 

intake

 

pipe

 

must

 

be

 

sealed

 

airtight.

 

Air

 

supply

 

pipe

 

can

 

be

 

made

 

of

 

ABS

PVC,

 

galvanized

 

steel,

 

corrugated

 

aluminum,

 

corrugated

 

stainless

 

steel

 

or

 

Category

 

III

 

stainless

 

steel.

 

 

Terminating

 

the

 

venting

 

through

 

a

 

sidewall

 

is

 

recommended

 

for

 

the

 

direct

vent

 

system.

 

 

Running

 

the

 

exhaust

 

vent

 

and

 

the

 

intake

 

pipe

 

parallel

 

is

 

recommended.

 

 

Terminating

 

the

 

exhaust

 

and

 

intake

 

on

 

the

 

same

 

wall

 

/

 

surface

 

is

 

recommended.

  

Terminating

 

in

 

the

 

same

 

pressure

 

zone

 

allows

 

for

 

pressure

 

balancing,

 

which

 

prevents

 

nuisance

 

shutdowns.

  

Follow

 

venting

 

clearance

 

guidelines

 

in

 

the

 

installation

 

manual.

 

 

11.

 

For

 

Outdoor

 

110

 

(T

KJr2

OS),

 

310

 

(T

K4

OS),

 

&

 

510

 

(T

D2

OS):

 

 

To

 

be

 

installed

 

outdoors

 

and

 

only

 

in

 

areas

 

with

 

mild,

 

temperate

 

climates.

 

Содержание 110

Страница 1: ...or T KJr2 OS 310 Indoor T K4 IN 310 Outdoor T K4 OS 510 Indoor T D2 IN 510 Outdoor T D2 OS 9 12 11 321923 000 A O Smith Water Products Company 500 Tennessee Waltz Parkway Ashland City TN 37015 Toll Fr...

Страница 2: ...blems 8 Error Codes 12 Procedures 19 Verifying proper Dipswitch settings 19 Draining the unit 21 Cleaning the filter 21 Checking for a Cross Connection 21 Check for Reverse Connection 21 Check gas sup...

Страница 3: ...Troubleshooting Guide 3 Page 1 SPECIFICATIONS Table 1...

Страница 4: ...edures consult with the technical service department or service agent IMPORTANT Installation and service must be performed by a qualified installer for example a licensed plumber or gas fitter Otherwi...

Страница 5: ...nts depending on the set temperature 2 OPERATION a The proportional gas valve will modulate based on the amount of hot water demanded and the temperature rise needed The fan speed will modulate as wel...

Страница 6: ...e the functions of the rotating fan and cause improper burning of the gas Regularly ensure that the area around the unit is dust or debris free regular maintenance is recommended for these types of en...

Страница 7: ...s or 70 140ppm one must be installed If there is no water softener installed existing installations will gradually accumulate scale buildup on the heat exchanger and cause a leak Heat exchanger failur...

Страница 8: ...troller if one is installed Check for cross plumbing between cold water lines and hot water lines See the Procedures section p 21 for instructions Unit may be hard water scaled The scale acts as an in...

Страница 9: ...d water may be back feeding into the system o Problems with a recirculation system Check that a check valve is installed between the pump discharge and the connection to the cold water supply Check to...

Страница 10: ...ME TO GET HOT WATER AT THE FIXTURES The time it takes to deliver hot water to your fixtures depends on the length of piping between the two The longer the distance or the bigger the pipes the longer i...

Страница 11: ...water cross connection o Open Pressure Relief Valve Water flow should stop If not unit is plumbed in backwards Clean the filter p 21 If the fan never initiates check for a fouled water flow sensor p 3...

Страница 12: ...Incorrect Dipswitch Settings 101 10 5 Warning for 991 Error Code 111 11 3 Ignition Failure 121 12 3 Flame Loss 311 31 2 Output Thermistor 321 32 2 Inlet Thermistor 331 N A N A Mixing Thermistor 391 39...

Страница 13: ...air is contaminated with dust lint laundry machine nearby grease kitchens or other contaminants clean the burner See p 26 on procedures for cleaning the burner rod assembly 4 Weather related issues hi...

Страница 14: ...AME LOSS This error code appears if the flames disappear while the unit is still supposed to be in operation 1 Verify that the hi limit switch is not tripped Turn the power off to the unit Push the wh...

Страница 15: ...temperature about 74 F 3 Clean the thermistor a Drain the unit of water See p 21 b Remove the computer board to access the inlet thermistor The computer is fixed in place by a single screw at the top...

Страница 16: ...immediately shut off gas and power to the unit and contact the Technical Service Department 2 Check the wire connections to the gas valve assembly for burns or cuts 3 If the unit was recently rebuilt...

Страница 17: ...supply 2 Check that all wire connections are secure and free of burns The flow adjustment valve is located behind the computer board and attached to the cold water inlet 3 Check for water leakage fro...

Страница 18: ...e heater with the power supply on this error code will result Turn off power before disconnecting the remote from the heater 5 Check for any signs of power surges ERROR CODE 761 510 T D2 COMMUNICATION...

Страница 19: ...ch settings can cause a 031 error code or a number of operational problems Table 3 310 T K4 110 T KJr2 Dipswitch Settings No Function ON position OFF position 1 Gas type Propane Disable 2 Natural Gas...

Страница 20: ...position 0 6 ON position 12 18 Outdoor 510 T D2 OS No 4 OFF position ON position No 5 OFF position 0 4 ON position 8 12 5 6 N A N A N A Default Table 5 4 510 T D2 Dipswitch Settings LOWER BANK No Fun...

Страница 21: ...ilter back into place Hand tighten only CHECKING FOR A CROSS CONNECTION 1 Turn off cold water supply 2 Turn on all hot water fixtures a The water should eventually completely drain b If water continue...

Страница 22: ...ap mixture onto fittings No bubbles means there are no leaks CHECKING MANIFOLD GAS PRESSURE 1 Ensure the unit is not in operation 2 Remove the screw off the manifold port 3 Connect a manometer to the...

Страница 23: ...pectively Figure 5 18 Refer to the manometer to verify that pressure has been set to desired value 3 Now press and hold down the MAX button on the computer board to change the maximum burn pressure 4...

Страница 24: ...epartment for further assistance 5 If an ohmmeter is not available jump the plug connection on the opposite side of the OHCF with a wire paper clip or other metal material 6 Restore power and test uni...

Страница 25: ...setup The 3 digit LED on the PCB should not be lit 3 FRONT COVER Remove the front cover It is held on by two screws on the top corners of the tankless unit 4 ROD ASSEMBLY a Locate the black yellow and...

Страница 26: ...circuit breaker depending on the setup 3 GAS Shut off the gas supply 4 FRONT COVER Remove the front cover 5 MANIFOLD PLATE GAS VALVE ASSEMBLY a Remove the manifold plate screws They are wide pan head...

Страница 27: ...compromised please contact the Technical Service Department for further assistance b Thoroughly saturate the burner with the cleaning solution from the top down through the slots as well as the openi...

Страница 28: ...y solid buildup in the heat exchanger please contact the Technical Service Department for further instruction 11 SENSORS a Clean the flame sensor and AFR with sandpaper thoroughly to a bright finish I...

Страница 29: ...t of 100 Grit Sandpaper c 2 Philips Screw Driver d Needle Nosed Pliers e Duct Tape f Flashlight g Air Compressor h Old Towels at Least Three 2 PREPARE THE UNIT a POWER Disconnect power to your unit b...

Страница 30: ...exchanger assembly remove them so the heat exchanger is completely free 8 REPLACE THE HEAT EXCHANGER COMPONENTS a Remove and inspect the new heat exchanger making sure it is designed for the correct...

Страница 31: ...w sensor is located behind the computer board b Remove the waterway clips on each side of the flow sensor by pushing on the tabs 6 CHECKING THE FLOW SENSOR a Check for functionality Flow rate is deter...

Страница 32: ...closing the incoming outgoing water isolation valves C and D b Connect hoses pump to the drain ports of the isolation valves Outlet of the pump to valve B and another hose from Valve A to the bucket 4...

Отзывы: