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Troubleshooting

 

Guide

 

22|

 

Page

 

 

 

5)

 

Slowly

 

re

open

 

the

 

manual

 

gas

 

valve.

  

Check

 

to

 

see

 

that

 

there

 

are

 

no

 

gas

 

leaks.

 

6)

 

Open

 

some

 

of

 

the

 

fixtures

 

that

 

use

 

the

 

highest

 

flow

 

rate

 

to

 

activate.

   

7)

 

Check

 

the

 

inlet

 

gas

 

pressure.

  

Appropriate

 

pressures

 

are

 

listed

 

in

 

the

 

specification

 

page

 

at

 

the

 

front

 

of

 

this

 

manual.

 

PURGE

 

THE

 

GAS

 

LINE

 

OF

 

AIR:

 

1)

 

The

 

unit

 

should

 

not

 

be

 

running

 

during

 

this

 

procedure.

  

Turn

 

off

 

power

 

to

 

the

 

unit.

 

2)

 

Turn

 

the

 

gas

 

valve

 

to

 

the

 

off

 

position

 

(perpendicular

 

to

 

the

 

gas

 

line).

  

3)

 

Loosen

 

the

 

gas

 

line

 

on

 

the

 

unit

 

side

 

of

 

the

 

gas

 

valve

 

(at

 

a

 

flare

 

fitting

 

or

 

union).

  

4)

 

Next

 

open

 

the

 

gas

 

valve

 

very

 

slightly

 

until

 

you

 

can

 

smell

 

gas

 

by

 

wafting

 

the

 

air

 

towards

 

your

 

nose.

  

This

 

means

 

any

 

air

 

previously

 

in

 

the

 

gas

 

line

 

has

 

been

 

removed

 

and

 

only

 

gas

 

remains.

 

5)

 

Turn

 

gas

 

back

 

off

 

and

 

re

tighten

 

gas

 

line.

  

6)

 

Turn

 

gas

 

back

 

on

 

and

 

check

 

for

 

leaks.

  

Spray

 

water

 

&

 

dish

 

soap

 

mixture

 

onto

 

fittings.

  

No

 

bubbles

 

means

 

there

 

are

 

no

 

leaks.

 

 

CHECKING

 

MANIFOLD

 

GAS

 

PRESSURE:

 

1)

 

Ensure

 

the

 

unit

 

is

 

not

 

in

 

operation.

 

2)

 

Remove

 

the

 

screw

 

off

 

the

 

manifold

 

port.

 

3)

 

Connect

 

a

 

manometer

 

to

 

the

 

manifold

 

port

 

using

 

a

 

tube

 

(Figure

 

1).

  

Ensure

 

that

 

this

 

connection

 

is

 

secure

 

enough

 

to

 

prevent

 

gas

 

leak.

    

4)

 

Run

 

water

 

through

 

the

 

unit

 

to

 

activate

 

its

 

operation.

  

It

 

is

 

suggested

 

that

 

a

 

large

 

amount

 

of

 

flow

 

is

 

drawn

 

in

 

order

 

to

 

prevent

 

overheating

 

during

 

max

 

burn.

  

If

 

presence

 

of

 

a

 

gas

 

leak

 

is

 

detected,

 

immediately

 

shut

 

off

 

the

 

unit

 

and

 

inspect

 

the

 

tube/manifold

 

connection;

 

otherwise,

 

proceed

 

onto

 

the

 

next

 

step.

 

5)

 

To

 

check

 

the

 

manifold

 

gas

 

pressure

 

during

 

maximum

 

combustion,

 

press

 

and

 

hold

 

the

 

MAX

 

button

 

on

 

the

 

computer

 

board.

  

To

 

check

 

the

 

manifold

 

pressure

 

during

 

minimum

 

combustion,

 

press

 

and

 

hold

 

the

 

MIN

 

button

 

on

 

the

 

computer

 

board.

  

The

 

desired

 

pressures

 

are

 

listed

 

in

 

the

 

specification

 

table

 

at

 

the

 

beginning

 

of

 

this

 

manual.

 

6)

 

If

 

the

 

manifold

 

pressures

 

do

 

not

 

match

 

up

 

with

 

those

 

listed,

 

adjust

 

the

 

manifold

 

pressure

 

(see

 

the

 

following

 

procedure).

 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

Figure

 

19

 

Содержание 110

Страница 1: ...or T KJr2 OS 310 Indoor T K4 IN 310 Outdoor T K4 OS 510 Indoor T D2 IN 510 Outdoor T D2 OS 9 12 11 321923 000 A O Smith Water Products Company 500 Tennessee Waltz Parkway Ashland City TN 37015 Toll Fr...

Страница 2: ...blems 8 Error Codes 12 Procedures 19 Verifying proper Dipswitch settings 19 Draining the unit 21 Cleaning the filter 21 Checking for a Cross Connection 21 Check for Reverse Connection 21 Check gas sup...

Страница 3: ...Troubleshooting Guide 3 Page 1 SPECIFICATIONS Table 1...

Страница 4: ...edures consult with the technical service department or service agent IMPORTANT Installation and service must be performed by a qualified installer for example a licensed plumber or gas fitter Otherwi...

Страница 5: ...nts depending on the set temperature 2 OPERATION a The proportional gas valve will modulate based on the amount of hot water demanded and the temperature rise needed The fan speed will modulate as wel...

Страница 6: ...e the functions of the rotating fan and cause improper burning of the gas Regularly ensure that the area around the unit is dust or debris free regular maintenance is recommended for these types of en...

Страница 7: ...s or 70 140ppm one must be installed If there is no water softener installed existing installations will gradually accumulate scale buildup on the heat exchanger and cause a leak Heat exchanger failur...

Страница 8: ...troller if one is installed Check for cross plumbing between cold water lines and hot water lines See the Procedures section p 21 for instructions Unit may be hard water scaled The scale acts as an in...

Страница 9: ...d water may be back feeding into the system o Problems with a recirculation system Check that a check valve is installed between the pump discharge and the connection to the cold water supply Check to...

Страница 10: ...ME TO GET HOT WATER AT THE FIXTURES The time it takes to deliver hot water to your fixtures depends on the length of piping between the two The longer the distance or the bigger the pipes the longer i...

Страница 11: ...water cross connection o Open Pressure Relief Valve Water flow should stop If not unit is plumbed in backwards Clean the filter p 21 If the fan never initiates check for a fouled water flow sensor p 3...

Страница 12: ...Incorrect Dipswitch Settings 101 10 5 Warning for 991 Error Code 111 11 3 Ignition Failure 121 12 3 Flame Loss 311 31 2 Output Thermistor 321 32 2 Inlet Thermistor 331 N A N A Mixing Thermistor 391 39...

Страница 13: ...air is contaminated with dust lint laundry machine nearby grease kitchens or other contaminants clean the burner See p 26 on procedures for cleaning the burner rod assembly 4 Weather related issues hi...

Страница 14: ...AME LOSS This error code appears if the flames disappear while the unit is still supposed to be in operation 1 Verify that the hi limit switch is not tripped Turn the power off to the unit Push the wh...

Страница 15: ...temperature about 74 F 3 Clean the thermistor a Drain the unit of water See p 21 b Remove the computer board to access the inlet thermistor The computer is fixed in place by a single screw at the top...

Страница 16: ...immediately shut off gas and power to the unit and contact the Technical Service Department 2 Check the wire connections to the gas valve assembly for burns or cuts 3 If the unit was recently rebuilt...

Страница 17: ...supply 2 Check that all wire connections are secure and free of burns The flow adjustment valve is located behind the computer board and attached to the cold water inlet 3 Check for water leakage fro...

Страница 18: ...e heater with the power supply on this error code will result Turn off power before disconnecting the remote from the heater 5 Check for any signs of power surges ERROR CODE 761 510 T D2 COMMUNICATION...

Страница 19: ...ch settings can cause a 031 error code or a number of operational problems Table 3 310 T K4 110 T KJr2 Dipswitch Settings No Function ON position OFF position 1 Gas type Propane Disable 2 Natural Gas...

Страница 20: ...position 0 6 ON position 12 18 Outdoor 510 T D2 OS No 4 OFF position ON position No 5 OFF position 0 4 ON position 8 12 5 6 N A N A N A Default Table 5 4 510 T D2 Dipswitch Settings LOWER BANK No Fun...

Страница 21: ...ilter back into place Hand tighten only CHECKING FOR A CROSS CONNECTION 1 Turn off cold water supply 2 Turn on all hot water fixtures a The water should eventually completely drain b If water continue...

Страница 22: ...ap mixture onto fittings No bubbles means there are no leaks CHECKING MANIFOLD GAS PRESSURE 1 Ensure the unit is not in operation 2 Remove the screw off the manifold port 3 Connect a manometer to the...

Страница 23: ...pectively Figure 5 18 Refer to the manometer to verify that pressure has been set to desired value 3 Now press and hold down the MAX button on the computer board to change the maximum burn pressure 4...

Страница 24: ...epartment for further assistance 5 If an ohmmeter is not available jump the plug connection on the opposite side of the OHCF with a wire paper clip or other metal material 6 Restore power and test uni...

Страница 25: ...setup The 3 digit LED on the PCB should not be lit 3 FRONT COVER Remove the front cover It is held on by two screws on the top corners of the tankless unit 4 ROD ASSEMBLY a Locate the black yellow and...

Страница 26: ...circuit breaker depending on the setup 3 GAS Shut off the gas supply 4 FRONT COVER Remove the front cover 5 MANIFOLD PLATE GAS VALVE ASSEMBLY a Remove the manifold plate screws They are wide pan head...

Страница 27: ...compromised please contact the Technical Service Department for further assistance b Thoroughly saturate the burner with the cleaning solution from the top down through the slots as well as the openi...

Страница 28: ...y solid buildup in the heat exchanger please contact the Technical Service Department for further instruction 11 SENSORS a Clean the flame sensor and AFR with sandpaper thoroughly to a bright finish I...

Страница 29: ...t of 100 Grit Sandpaper c 2 Philips Screw Driver d Needle Nosed Pliers e Duct Tape f Flashlight g Air Compressor h Old Towels at Least Three 2 PREPARE THE UNIT a POWER Disconnect power to your unit b...

Страница 30: ...exchanger assembly remove them so the heat exchanger is completely free 8 REPLACE THE HEAT EXCHANGER COMPONENTS a Remove and inspect the new heat exchanger making sure it is designed for the correct...

Страница 31: ...w sensor is located behind the computer board b Remove the waterway clips on each side of the flow sensor by pushing on the tabs 6 CHECKING THE FLOW SENSOR a Check for functionality Flow rate is deter...

Страница 32: ...closing the incoming outgoing water isolation valves C and D b Connect hoses pump to the drain ports of the isolation valves Outlet of the pump to valve B and another hose from Valve A to the bucket 4...

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