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3D Systems, Inc.

TROUBLESHOOTING

POWER OUTAGES

If you are present when a power outage occurs, or if you discover that the main power is off, complete the following steps:
1. Switch the main power disconnect off (see

Master Power Shut-off on page 9)

located in the electronic cabinet at the rear

of the machine, so that it does not automatically start when the power is restored; doing so prevents damage from power

surges.

ProX 950 CENTER SHUTDOWN

If you do not plan on operating the system on a regular basis and want to shut it down for an extended period of time, power

off the touchscreen and turn off the main power disconnect. See

Master Power Shut-off on page 9

Note: It takes a substantial amount of time for the system to warm up after a full shutdown/power off . See

Material Delivery Module Temperature Control on page 47

ERROR SYMPTOMS AND OTHER PROBLEMS

The following table lists common errors and troubleshooting solutions.

SYMPTOM

CAUSE

ACTION

Controller does not oper-

ate.

Breaker on DC power supply is

tripped.

Reset breaker.

Loose cables or poor connection

exists at the plug.

Check the plugs and cables to ensure that they are tightly

connected and that the electrical outlet is working. Verify

that the unit power switches are

Entire system does not

power up

Emergency stop switch, chamber or

control panels are depressed.

Reset switch and press system enable.

Main power plug is not engaged.

Plug cord into the wall outlet.

No power is coming from the wall.

Reset circuit breaker for the wall outlet.

The circuit breaker is tripped.

Reset circuit breaker in the back of the machine.

Printhead does not

operate.

The Laser(s) are not turned on.

Turn the laser power supply key to the

position. Verify

that the switch on the Laser power supply is

. Turn on

the Laser(s).

Laser interlock not satisfied.

Read error shown on Laser power supply. Call

Customer

Support Hotline

page 44

3D equipment interlock safety relay

not satisfied, system will not enable.

Satisfy all safety interlocks or the Laser(s) will not operate.

If interlocks cannot be satisfied, contact

Customer Support

Hotline on page 54

Elevator, leveler, or

applicator does not move.

Loose cables.

Secure all connections.

Door or MDM

not engaged.

Check that the door/MDM panel interlocks are operating

and system is enabled.

Blown fuse.

Contact

Customer Support Hotline on page 54

Bad circuit board or motor driver.

Try to move using the Print3D Pro touchscreen application.

Reboot the touchscreen. Contact

Customer Support Hotline

on page 54

Содержание ProX 950

Страница 1: ...User Guide Original Instructions Rev E P N 40 D045 ProX 950 3D Printer ...

Страница 2: ...NSTALLATION GUIDE 7 ProX 950 MATERIAL GUIDES 7 ProX 950 QUICK START GUIDE 7 ProX 950 MATERIAL SAFETY DATA SHEETS MSDS 7 GENERAL SAFETY 8 HAZARD MESSAGES 8 LASER SAFETY 9 CONTROL SWITCHES 9 Master Power Shut off 9 Emergency Stop 9 CONTROL PANEL LASER LED 9 SAFETY LABELS AND INTERLOCKS 10 SAFETY WARNING LABELS 10 CHEMICAL SAFETY 11 MATERIAL CHARACTERISTICS 11 MATERIAL STORAGE 11 MATERIAL DISPOSAL 11...

Страница 3: ...TINGS SCREEN 32 NEW FUNCTIONALITY FOR GUI V1 1 5443 32 3DSPRINT SOFTWARE OVERVIEW 37 SYSTEM OPERATIONS 38 PRINTING A PART 38 ASSEMBLY OF OFFLOAD CART 41 MANUAL OPERATIONS 42 PRINT APPLICATOR INSTALLATION AND REMOVAL 42 PRINT APPLICATOR CLEANING 42 PRINT PLATFORM INSTALLATION WITHOUT OFFLOAD CART 43 PRINT PLATFORM INSTALLATION WITH OFFLOAD CART 43 PRINT PLATFORM REMOVAL WITH THE MANUAL OFFLOAD CART...

Страница 4: ... 54 GENERAL 54 LASER 54 UV Radiation 54 MAINTENANCE 55 DUST REMOVAL 55 PREVENTIVE MAINTENANCE 55 LEGAL NOTICES 56 COPYRIGHT AND CORPORATE IDENTITY 56 IMPROVEMENTS 56 FCC NOTICE 56 RADIO FREQUENCY TRANSMISSION 56 EC DECLARATION OF CONFORMITY 57 GLOSSARY 58 19 20 21 22 18 4 ...

Страница 5: ...overview of the components of the ProX 950 such as the Material Delivery Module IPM Image Print Module Refill Container Print Applicator and Drawing System ADDITIONAL DOCUMENTATION In the Additional Documentation section you ll find a listing of many other documents related to the ProX 950 including the Facility Requirements Guide and Material Safety Data Sheets SAFETY General Safety Laser Safety ...

Страница 6: ...ing temperature The material can warm effectively in this mode enabling the user to print a part while warming material for future use allowing for no down time MDM Capacity The ProX 950 is the largest commercially available 3D printer the extra large material delivery module accommodates a print zone of 1500mm x 750mm x 550mm Refill Container The ProX 950 refill containers incorporates smart cart...

Страница 7: ...eld Service Engineer is allowed to install the printer ProX 950 MATERIAL GUIDES The Material Guides detail the use of materials that have been certified for use in the ProX 950 Each material has its own Material Guide Information specific to each material is included in the guides ProX 950 QUICK START GUIDE The Quick Start Guide gives the user a quick overview of the system and the procedure for p...

Страница 8: ... Read and follow system instructions Follow all safety rules in this section and heed all cautions and warnings in this guide Do not attempt to open the chamber door or windows while a print is in process Do not use any material without first reviewing its Material Safety Data Sheet MSDS Secure the power and communication cables to prevent tripping Do not attempt to access service or adjust the in...

Страница 9: ...a Class IV device Eye damage can occur by looking directly into the beam or by viewing any type of beam reflection RADIATION Interlocks are to be defeated only by trained personnel when needed during service procedures CONTROL SWITCHES The locations of control switches are illustrated in the section ProX 950 at a Glance on page 13 Master and Emergency power shut off switches are described in the f...

Страница 10: ...ach label 7 SAFETY WARNING LABELS Laser safety warning labels for the ProX 950 are located at system entry locations which are indicated above SAFETY INTERLOCK SWITCHES Safety interlock switches protect the user from possible UV Laser radiation exposure when certain doors or panels are opened Safety Interlocks are on the plate behind the safety warning labels 10 ...

Страница 11: ...que non reactive containers according to the guidelines given in the MSDS included with the material Protect material from sunlight and ambient room light Material may be stored in MDMs with the lid securely fastened Never mix different materials MATERIAL DISPOSAL Do not dump used material down any drains Follow disposal rules established by company local state and federal authorities MATERIAL SPI...

Страница 12: ... To allow optimum systems operation and optimum part quality the temperature of the ProX 950 System s room or other location should remain stable The working range is 23 C 3 C 73 F 5 F Any temperature fluctuation greater than 3 C may adversely affect parts built on the system The air conditioning system should maintain a temperature change of less than 1 C per hour The stereolithography room shoul...

Страница 13: ...cators on page 14 for descriptions of each indicator Print Zone A Print Zone A is located on the left side of the ProX 950 as you face the machine and is utilized for the printing of all machine configurations up to 30 wide Print Zone B Print Zone B is located on the right side of the ProX 950 as you face the machine and is utilized only for print sizes over 30 If the print is over 30 it will be c...

Страница 14: ...k systems have not been satisfied Laser safety shutter is not operational System Enable Once the software has been launched user will press the System Enable button to lock the doors so system is ready to print a build Use System Enable after someone has pushed the emergency stop when the emergency has been cleared and user wants to resume building USB Three standard auxiliary USB ports connected ...

Страница 15: ...rol the material height in the print area by moving material to or from the leveling reservoir MDM Heater Power Switch In the On position the MDM will regulate material temperature In the Off position temperature regulation doesn t occur This functions in both Standby and Print modes I O Connector This connector is the interface for all communication and motion control between the MDM and the ProX...

Страница 16: ...luded in the base configuration of the ProX 950 The offload cart allows you to easily remove the print platform when it is loaded with a large or heavy part and transport it to the finishing area where supports are removed and the part is cleaned before it is cured All parts must be offloaded with the manual offload cart to ensure optimal safety To Remove a Part 1 Navigate to Tools Elevator Levele...

Страница 17: ...inch this is a good place to start 3 Click Set 4 Repeat these steps until platform is far enough up to get Manual Offload Cart under it without damaging recoater NOTE If platform is too high you can reverse it by typing 5 Set in the editing keypad This moves platform down 1 2 inch 5 Select Set Offload 1 6 Repeat Steps 3 5 of To Remove a Part NOTE This position will now be saved and can be used fro...

Страница 18: ...were working in even if it was in a different application app Once you back up to the Home screen you can t go back any further in your history Home Opens Home If you re viewing a left or right Home screen opens the central Home screen To open Google Now swipe up Recent Apps Opens a list of thumbnail images of apps you ve worked with recently To open an app touch it To remove a thumbnail from the ...

Страница 19: ...ill appear after you launch the Print3D Pro application Press the ADD MANUALLY button You will be prompted to enter the IP address for your printer The address will vary depending on your setup If you do not know your address contact your systems administrator Enter the correct address into the field and press ADD Your printer will appear in the list Press the name of the printer to continue launc...

Страница 20: ...rint is Start Stop To stop or start the current printing job press the appropriate button You will be presented with a confirmation screen to verify your choice Current Settings This section displays various parameters of the current print job These are the values programmed using the application software Current Layer The end value of the layer A B C D currently being printed Material Temperature...

Страница 21: ...o in building state However if it is not able to restart machine will issue a build aborted notification which will be displayed as a pop up on the tablet UI Refresh Refresh is to refresh the queue list on the tablet If a user submits a job from the thumb drive while in the queue menu he would need to refresh the list on the tablet Or he can exit the queue and go back it will automatically refresh...

Страница 22: ...ggle back and forth between open and closed by selecting anywhere in the black bar for the month Print Job The specific print job is listed under the month Back Navigate back to the Print Queue screen described above Print Job Information Information about the job is listed here such as the duration of the print job material and date are listed here Information Press the information icon to bring ...

Страница 23: ...ve the current job to the top of the print queue Move Up Down in Queue Move the current job up or down in the print queue Move to Print History Select this button to move to the Print history If currently in the print history selecting this will take you back to the Print Queue Delete Delete the job from the print queue Selecting this button after selecting the desired job will move it to the tras...

Страница 24: ...ration date of that material and batch number of the material in the print tray Leveling Reservoir Displays the weight of the material in the MDM Refill Bottle 1 Displays the weight of the material in refill bottle 1 Refill Bottle 2 Displays the weight of the material in refill bottle 2 Print Tray Level Indicates the amount of material in the print tray Line indicates the nominal level of material...

Страница 25: ...ge for more detailed usage Print Applicator The Print Applicator Screen allows you to operate the applicator manually For more detailed usage see Page 26 for information Printhead The Printhead Screen gives the user access to functionality of the Printhead Settings on this screen are only applicable to the IPM which is selected The A IPM is on the left side of the machine while the user is facing ...

Страница 26: ...ng until it reaches its limit Set Start Saves the elevator s current position as the Start position See Printing a Part for instructions on setting the Set Start position Set Offload Saves the elevator s current position A A B C as the Print Offload position The offload position comes pre set in the software however some adjustments made need to be made If the Move to Offload button needs to be ad...

Страница 27: ...s the current manual motion and operation Forward Manually move the print applicator towards the front of the system Press and hold to move Rear Manually move the print applicator to the rear Press and hold to move Reset Home This recalibrates the home positions of the left and right sides This will need to be used if the left and right side motors of the print applicator blade get out of synch A ...

Страница 28: ...he IPM Beam spot size between large and small Pinhole Opens Profiling Mode In this mode the beam will check the position of the pinhole to ensure the build is buidling in the proper spot This works as a checkpoint to ensure the build is starting and building at the same starting point Up Down Left Right Arrows Manual motion control for the IPM Beam Set as Rest Set the current IPM Beam position as ...

Страница 29: ...ress View the IP address for the system MAC Address View the MAC Address for the system Hostname View the network host name of the system DNS Address View the main TCP IP address for the DNS Server Default Gateway Address View the TCP IP address for the Default Gateway DHCP Switch the Dynamic Host Configuration Protocol DHCP on or off 29 ...

Страница 30: ...ture for the print tray heater Print Chamber Heater View the current temperature for the chamber heater Print Tray Heater View the current temperature for the print tray heater For any field that you need to set press the key to edit Back Use this to navigate to previous screen Set Print Chamber Temperature Saves settings of the Print Chamber Temperature Set Print Tray Temperature Saves settings o...

Страница 31: ...another they can do sy by editing the X and Y values Current Position Displays the current X Position Current Position Displays the current Y Position X Value This is where the current X Value can be edited Select key to edit This will shift the entire extents of the imaging system by the amount indicated Y Value This is where the current Y Value can be edited Select key to edit Back Use this to n...

Страница 32: ...ct quality of the part X Value View the current x axis scale factor Y Value View the current y axis scale factor Z Value View the current z axis scale factor X Value Edit the current x axis scale factor Y Value Edit the current y axis scale factor Z Value Edit the current z axis scale factor Back Use this to navigate to previous screen Set Scale Saves the Scale settings For any field that is edita...

Страница 33: ...oose whether or not to home the elevator adjust elevator position sweep the applicator level the material add additional wait time to the current layer select a specific layer or rescan the selected layer multiple times b If the elevator has not been homed the user may move the elevator downward but not upward c If the applicator has not been homed the user cannot move the elevator up beyond the l...

Страница 34: ...hod you will see the screen at the right Select Edit Recoat Style to access the wizard Selecting Info will show the BTE information for that build 4 The wizard will open 5 From here the user may open existing recoat styles and make adjustments The user can also add recoat style ranges and sweeps to existing recoat styles 6 All modifications can be reverted by selecting Restore Ranges 7 When you ta...

Страница 35: ...eps can be added 9 Back on the wizard home screen when you tap the Add Recoat Range button you will see the dialog window at the right Adding ranges is very similar to adding ranges in 3D Manage The user selects start and end Z ranges 10 Ranges added between existing ranges will automatically create additional ranges to fill in the full Z range a Example Add range 12mm 20mm to a build with Z range...

Страница 36: ...via the App Settings menu in the Settings tab Normal Simplified STIR WIZARD This wizard simplifies the process of stirring print material in the MDM 1 This tool can be accessed from the Elevator Leveler Settings screen by tapping Stir 2 Once the Stir wizard is opened the user is granted more control over how the machine stirs the material 3 While the machine is stirring the user will be shown a co...

Страница 37: ...tailed information on the features of 3D SPRINT as well as user guides for part preparation you can access the full help document by clicking on the icon inside the 3D SPRINT software NOTE If you do not have 3D SPRINT loaded on your computer you can obtain a copy at http infocenter 3dsystems com product library prox 950 software downloads NOTE Although there are QC styles in 3D SPRINT it will not ...

Страница 38: ...mber lights on 1 NOTE This is optional machine will build without chamber lights on 4 Ensure all doors are locked by verifying the System 1 light is lit If it is not press the System Enable 2 button 5 Verify the doors are locked by looking at the UI The green lock button should show Unlock Door if doors are locked If not press this button to lock doors 3 Home the elevator 1 Select Tools from main ...

Страница 39: ...et This will move platform down instead of up 5 Select the Move Distance Button 4 from the middle of the screen above the Stop button Continue to move the elevator until conditions a and b are met 6 When Platform meets conditions a and b stated in the steps above Select Level Print Tray 5 7 Ensure that all three conditions are still met a Top of platform is exposed with no material spilling out ov...

Страница 40: ...ware Option 1 or 2 3 All bff files on drive will pop up on screen Select file you wish to print 4 Tap the Submit button 5 The file selected should be loaded in the prints queue 6 If file is not in the top position tap the file to highlight it then tap the Jump to Top button to move the file to the top of the queue 4 3 2 4 1 7 Tap the Play button next to the bff file desired to print or wait for th...

Страница 41: ...ad cart with one person it is highly recommended to have a second or third person assist due to the weight of the cart s components 14 1 Attach lower frame 3 to pole assembly 2 using a Eight M8x1 25 hex screws with washers 4 b Five M12x1 75 hex screws 5 c 6mm hex wrench and 8mm hex wrench 2 Attach fork assembly 1 to pole assembly 2 using a Three M16 flat washers and three M16x2 0 hex screws 6 b 14...

Страница 42: ...lting in print failures 15 To install the applicator do the following Take applicator off of the applicator rest that is on the MDM Place the applicator onto the two locating pins Secure applicator with the thumb screws which are present To remove the applicator do the reverse of above Loosen the thumb screws Remove the applicator from the two locating pins 1 2 3 1 2 3 1 2 3 PRINT APPLICATOR CLEAN...

Страница 43: ... guides safely unless using the help of the offload cart If using the offload cart this can be done by one person 3 Push the platform against the front platform guides The left guide has a circular bowl shape for the ball of the platform to sit on and the right side has a notch 4 Make sure that the notches in the platform engage with the front platform guides Once platform is sitting in notches of...

Страница 44: ... the offload cart under the print pad without touching the print applicator assembly 1 To reset the offload position see the section Setting the Offload Position 2 Open the 950 s doors to access the print platform and elevator forks Flip the levers in on the elevator forks to the right until they both point towards you 3 Move the manual offload cart into position so it can slide under the print pl...

Страница 45: ...very slowly Sudden starts and stops can result in material spills even with the MDM lid in place Continuous slow movement is important 1 Make sure that the connecting cables are out of the way before you attempt to place the MDM into the machine 2 Wearing nitrile gloves remove the cover from the MDM wipe off any excess material from inside the lid by carefully applying some isopropyl alcohol to a ...

Страница 46: ...nnections are finished on both the right and left side flip up the power switch to enable power to the MDM as shown 9 The MDM is now installed you can now close the print chamber doors 10 Install elevator arms and print tray applicator MDM REMOVAL The MDM is made of stainless steel and has eight casters for maneuvering it in and out of the printer There are also handles on the MDM that help the us...

Страница 47: ...terial container s located in the refill slots If the material level is too low the auto material refill system will display the message Material Autofill in Progress and will add material from one of the containers The print job starts after the material reaches the correct level in the reservoir If the material refill containers are empty the system will alert the user to replace them with full ...

Страница 48: ...rial from dripping on the currently installed bottle The vent cap is the cap that was removed when material was originally placed in the material bin Release Lever 3 Pull down on the MDM release lever which is located to the left of the material bin away from the MDM at a 45 angle Release Lever Container Release Button Container Release Button 4 Push the container release button located on the low...

Страница 49: ...the refill container s release lever away from the MDM Release Lever Container Release Button 4 Insert the material bottle into the slot 5 Look at the status on the user interface If the status is okay push the bottle until you hear a click Try to lift up on the bottle if it does not release it is properly seated 6 Remove the vent cap and if the bottle is new puncture a small hole on the bottle us...

Страница 50: ...the parts from the build platform without first removing the platform from the machine Doing so could cause build debris to end up in the MDM and damage future builds 16 2 Flip the top switch 1 on the left side of the RAMCO down to lower the platform down into the TPM 3 Turn the knob 2 on the right side of the RAMCO to close the lid Press the green start button 3 to start the machine Allow the sys...

Страница 51: ...r cleaning build parts and or cleaning takes excessive effort it is time to switch out solvents for fresh batches 6 Set build platform on offload cart or other large sturdy cart or platform to prepare for part removal 7 With nitrile gloves on use a putty knife or other viable tool to scrape the build s supports off the build platform It is best to scrape nearer to the platform than near the part s...

Страница 52: ...tured at right 10 Place parts into ProCure 1500 for final UV curing using clear glass shot glasses to stabilize the part if necessary Refer to the ProCure 1500 UV Chamber User Guide for more information on this process 11 If necessary use sand paper to smooth out the bottom layer of your build which was touching the bottom of the build platform and supports Procedure is now complete Build parts ha...

Страница 53: ...d and that the electrical outlet is working Verify that the unit power switches are ON Entire system does not power up Emergency stop switch chamber or control panels are depressed Reset switch and press system enable Main power plug is not engaged Plug cord into the wall outlet No power is coming from the wall Reset circuit breaker for the wall outlet The circuit breaker is tripped Reset circuit ...

Страница 54: ...rwise If your system needs service contact 3D Systems Technical Support at the following numbers In the United States or Canada call 800 793 3669 In Europe call 49 6151 357357 You can also contact your local 3D Systems representative 3D Systems support portal is located at http www 3dsystems com support For material safety data sheet go to http www 3dsystems com support materials msds LASER UV Rad...

Страница 55: ... remove any outer panels when cleaning the system Panels must be removed only by a qualified 3D Systems Customer Support Representative PREVENTIVE MAINTENANCE Your ProX 950 must have preventive maintenance performed by a qualified 3D Systems Customer Support Representative Contact 3D Systems after one year of printing time The charcoal filter will be replaced every six months during the preventive...

Страница 56: ...reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in w...

Страница 57: ...s du changement de la machine pas consenti sur par nous la déclaration perdra sa validité Description of the machine La description de la machine Machine type Usiner le type Serial Number Numéro de série Applicable EC Directives Les Directives applicables de CE Applicable Harmonized EC Standards Les Normes de CET Harmonisé applicables Manufactured in USA for Fabriqué dans l USA pour Company Name N...

Страница 58: ...of turning liquid material into a solid by exposure to UV light Cure depth The thickness or depth of a line of cured material The cure depth of any line is determined by the Laser beam power and distribution Laser draw speed and material characteristics Curl A characteristic type of part deformation Draining Enabling material to drip from the finished part into the MDM when the elevator is at its ...

Страница 59: ... polymers MSDS Material Safety Data Sheet Federal government mandated information about the chemical makeup of any chemical substance such as material Usually includes identification of toxic substances and safe handling guidelines NIOSH National Institute for Occupational Safety and Health Photoinitiator A chemical in photopolymers that reacts with photons and catalyzes the polymerization process...

Страница 60: ...such as material generally resulting from repeated skin contact Skin skin fill See Fill vectors SLA Center See Stereolithography apparatus Stereolithography apparatus The equipment used to produce stereolithographic parts Slice resolution A slice parameter that specifies the number of slice units assigned to each CAD unit of measure Stereolithography A three dimensional imaging process that forms ...

Страница 61: ...nanometers Vat On older SLA Centers the metal container inside the process chamber that holds the material from which the object is formed On the ProX 950 this container is called the MDM Vector A directed line segment represented by starting and ending coordinates as defined in a stereolithography slice or print file Zephyr Print Applicator System A print applicator system that uses an internal v...

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