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Troubleshooting

 

Directly connecting the storage medium to a computer

 

39.

5.

Symptoms

Cause

Remedy

The network is not operating at 1000 

Mb/s.

Ensure that your network/

computer is operating at 

1000 Mb/s.

The receiving computer is 

scanning the network traffic 

using e.g. a virus scanner or a 

firewall 

If possible, disable (at 

your own risk) such 

services during transfer.

Connectivity & External Devices

Symptoms

Cause

Remedy

There is no HDMI signal 

on the HDMI output ports

Turn on HDMI on the 

touch panel.

There is no audio signal 

on the headphone 

output jack

This port is intended for playback 

only and is not active during 

recording.

Connect a computer 

and inspect the audio 

files using the computer 

to read the files on the 

camera during or after 

recording.

An external HDMI screen 

does not receive a signal

The HDMI output is not enabled

Enable the HDMI output 

using the TOUCHSCREEN

The HDMI output frequency is 

wrong

Change the HDMI 

output frequency using 

the TOUCHSCREEN

An external HD/SDI 

converter can not 

synchronise
Video tools complain 

that the AVI file is 

corrupted

This occurs when power is lost 

during recording. 

Use CFrepair, the AVI 

fixer from Cineform, to 

repair the AVI files for 

the left and right eye 

(TBC).

Содержание CP31

Страница 1: ...3D ONE B V Niels Bohrweg 11 2333 CA Leiden The Netherlands www 3d one com info 3D one com Tel 31 71 524 10 91 CCI reg nr NL 27346866 OPERATING INSTRUCTIONS 3D ONE CAMCORDER CP31 ISSUE 1 0 10 BASED ON SOFTWARE VERSION CP31 0058 2010 3D ONE ...

Страница 2: ...help preserve our environment by returning your used rechargeable batteries to the collection and recycling location nearest you CAUTION DO NOT HANDLE DAMAGED OR LEAKING LITHIUM ION BATTERIES DEPENDING ON PRODUCTION TOLERANCES AND WEAR OF THE BATTERIES AND IN CASE OF A SIGNIFICANT SIDEWAYS SHOCK ON THE CAMERA THE BATTERY CAN SLIDE OUT DO NOT APPLY SUCH SHOCKS TO AVOID LOSS OF DATA DAMAGE AND INJUR...

Страница 3: ...and injury Ensure that there is sufficient ventilation to cool the camera Built in magnets The camcorder uses built in magnets to secure the stereoscopic viewfinders which can interfere or disturb with equipment sensitive to magnetic fields CE Declaration of conformity We from 3D ONE B V CCI reg nr NL 27346866 Niels Bohrweg 11 2333 CA Leiden The Netherlands declare that the product 3D One point an...

Страница 4: ...ITED TO COMPENSATION OR REIMBURSEMENT ON ACCOUNT OF FAILURE OF THIS UNIT OR ITS RECORDING MEDIA EXTERNAL STORAGE SYSTEMS OR ANY OTHER MEDIA OR STORAGE SYSTEMS TO RECORD CONTENT OF ANY TYPE Verify the unit is operating properly Always verify that the unit is operating properly before use 3D ONE WILL NOT BE LIABLE FOR DAMAGES OF ANY KIND INCLUDING BUT NOT LIMITED TO COMPENSATION OR REIMBURSEMENT ON ...

Страница 5: ...y The OLED viewfinder might show different colours on the left and right screen This does not mean that the camera sensors are different in colour Always check colours on an external calibrated reference monitor The CP31 camcorder can be powered using Sony BP U30 or BP U60 lithium ion batteries The CP31 camcorder has no built in charging functionality Use an external battery charger to charge batt...

Страница 6: ...xternal indications 16 Files 17 2 Quick Start Guide 19 Material required for a typical shoot 19 Setup 20 During recording 25 After recording 26 3 Connecting external devices 29 Connecting external monitors 29 Connecting external audio sources 29 4 Connecting to computers 31 Network access 31 Directly connecting the storage medium to a computer 33 5 Troubleshooting 35 Operating power 35 Viewfinder ...

Страница 7: ... ii VII 6 Error Warning indications 41 7 Technical specifications 43 ...

Страница 8: ... VIII ii ...

Страница 9: ... configure the best settings for your set up and much more What s in the package Make sure you have following items supplied with your camcorder The number in parentheses indicates the number of that item supplied CP31 Camera 1 The CP31 3D HD camcorder comes with the following parts Li Ion Battery 1 Exchangeable HDD or SSD 1 View finder eyecups 2 Hand strap 1 ...

Страница 10: ...ation applications The scanning mode is switchable among 1920 1080 and 1280 720 resolutions Frame rate is progressive 30P 25P or 24P In addition 50P and 60P progressive recording is available in 1280 720 mode High quality uncompressed audio recording In addition to HD video recording the CP31 can record and play back high quality two channel 16 bit 48 kHz linear PCM uncompressed audio IT friendly ...

Страница 11: ...t give the user a high level of smooth operational control The lenses have versatile functions for easy and precise focus adjustments 3D features We use integrated dual lens systems that are fully synchronised when adjusting zoom iris and focus The vergence can be adjusted and a 3D preview is possible using the integrated stereoscopic viewfinder Exposure time gain and colours can be adjusted and a...

Страница 12: ...Overview 4 Features 1 1 2 3 4 5 6 7 8 9 10 11 23 24 25 26 12 13 14 15 16 17 19 20a 20b 20c 21 22 18 ...

Страница 13: ... 9 Touch screen p 7 10 Headphone output p 10 11 Ethernet port p 10 12 Microphone shoe 13 Recording start stop p 8 14 Power switch p 6 15 Exchangeable HDD SSD 16 External battery 17 Record start stop p 8 18 Front attachment point for mono viewer 19 Audio adjustment a Gain internal external microphone b peak LEDs 20 Audio inputs a 48V Phantom power p 8 b PAD buttons p 8 c XLR left right input p 10 2...

Страница 14: ...m by actuating the switch Manual focussing will automatically deactivate the auto focus mode See also AF button on p 6 IRIS and BRIGHTNESS control 3b 3b If auto exposure is deactivated see EXP on p 7 then the iris of both optics simultaneously can be manually adjusted from F 1 6 to 23 6 using the potentiometer switch labelled IRIS The IRIS F is displayed in an insert on the top of the viewfinder I...

Страница 15: ...he white balance starts White balance running is displayed in the VIEWFINDER When the white balance is completed White balance done will be displayed In addition a red LED inside the WHT BAL button will blink during white balance operation CAUTION PERFORMING A GOOD WHITE BALANCE IS IMPORTANT TO ACHIEVE MATCHING COLOURS ON BOTH SENSORS ALWAYS USE A PROPER TARGET VISIBLE UNDER THE SAME ILLUMINATION ...

Страница 16: ...st the gain of the left and right channels of the internal MICROPHONE INT MIC and of the external microphones EXT MIC connected using the XLR connectors Every AUDIO GAIN potentiometer has a corresponding PEAK LED to indicate clipping of the audio signal 48V buttons 20a Enables provision of phantom power 48 V DC on the corresponding XLR output CAUTION PROVIDING 48V DC TO EQUIPMENT NOT DESIGNED TO H...

Страница 17: ...n the medium until it comes free To insert a STORAGE MEDIUM push it gently into the slot above the battery until a click is felt and the end of the cartridge is flush with the enclosure See picture above The CP31 will show when powered up on the TOUCHSCREEN the remaining free disk capacity see Storage Disk free on page 15 New STORAGE MEDIA can be ordered from your supplier NOTE The STORAGE MEDIUM ...

Страница 18: ...inputs and cannot be used to connect a headphone CAUTION PROVIDING 48V DC TO EQUIPMENT NOT DESIGNED TO HANDLE 48V MIGHT RESULT IN PERMANENT DAMAGE TO THAT EQUIPMENT HDMI outputs 21 There are two HDMI outputs left and right channel providing directly the signal of the left right sensor When the VIEWFINDER is active HDMI on TOUCHSCREEN in OFF position see page 14 then the HDMI outputs provide a 852x...

Страница 19: ... shown for both sensors since they are adjusted simultaneously 4 Vergence The vergence distance in meter is shown in the vergence indicator box varying from 0 5 m to infinity INF depending on the zoom setting Change the vergence witch the VERGENCE button If the VERGENCE LOCK is engaged then the indicator is green optics are still converging or red optics are diverging reduce the zoom or increase t...

Страница 20: ...for both objectives since they are fully synchronous Message field Messages are shown below the indications fields Such messages include white balance information white balance white balance done Recording status REC please wait disk status disk full auto focus information too dark for AF Touchscreen indications and operation The TOUCHSCREEN will display different content controls depending on the...

Страница 21: ...e using 25 or 30 frames per second NOTE The field of view will be smaller in 720p mode than in 1080p mode Resolution 720P 25fps 720P 30fps 720P 24fps 1080P 25fps 1080P 30fps 1080P 24fps Color Blue The blue gain of both sensors can be adjusted using the slider labelled BLUE This value is adjusted by white balancing Color Blue 13 Red 75 Saturation 0 Color Red The red gain of both sensors can be adju...

Страница 22: ...disabled white then the VIEWFINDER is active and the HDMI outputs provide a 852x600 signal identical to the VIEWFINDER When the HDMI button is enabled green then the HDMI output provides the same resolution as set on the sensor see Resolution page 13 and the VIEWFINDER is blackened The HDMI output frequency depends on the chosen frame rate 24 25 30 50 60 fps and the corresponding setting HDMI outp...

Страница 23: ...output of the sensor will be digitally zoomed by a factor of 2 This can be used to facilitate manual focussing CAUTION WHEN FILMING WITH FOCUS SUPPORT ON ALSO THE RECORDED VIDEOS WILL SHOW A DIGITALLY ZOOMED PICTURE About S N About S W version 102 Touchscreen version 27 Firmware version V2 00w This indicator shows the serial number of the touchscreen About S W version This indicator shows the soft...

Страница 24: ...rnal indications RECORD Tally light When the camera is recording mode both REC buttons will light red and on the front of the camera a tally light will be lit AUDIO 48V Volt indicator The 48V indicator light indicate that on the corresponding XLR output 48V are provided by the camera to the output WARNING Activating the 48V output can seriously damage equipment that is plugged into the XLR connect...

Страница 25: ...YMMDD HHMMSS XX wav YYMMDD HHMMSS XX svi YYMMDD HHMMSS XX txt where YY Year e g 2010 10 MM Month DD Day HH Hour in 24 hour format MM Minute SS Second when the recording started XX denotes the serial number of the recording starting with 00 If you record longer than 6 minutes then the camera will automatically start a new set of files so that each AVI file does not become larger than 2 GB AVI Files...

Страница 26: ...0903 00 right avi audio 101126 140903 00 wav 1 timeTag 2 zoom 3 vergenceDistance 4 AF 5 AE 6 iris 7 gain 8 red 9 blue 10 WBrunning 11 focusSupport 00 00 00 00 1 0x 0 3m on on 3 3 8 7dB 93 44 0 0 00 00 01 00 1 0x 1 2m on on 3 3 8 7dB 93 44 0 0 00 00 02 00 1 0x 1 2m on on 3 3 8 7dB 93 44 0 0 00 00 03 00 1 0x 1 2m on on 3 3 8 7dB 93 44 0 0 SVI File For each recording a StereoscopicPlayer meta file is...

Страница 27: ...quired per camera Camera with battery Sony BP U30 60 and CP31 storage medium in bay Tripod with Triad VP16 mounting kit Charger Sony BP U External power supply 18V 4A Transport bag White sheet of paper or plastic for white balancing Recommended per set Spare batteries Spare CP31 hard disks Cat 5e or 6 ethernet cable External HDMI 2D 3D screen for color checks and preview 2 Quick Start Guide ...

Страница 28: ...cient ventilation to cool the camera The camera can be used from the hands or shoulders One of the displays can be moved to a position on the side of the camera If necessary remove the rubber ring on the display to ease looking into the display When it is intended to inspect the recordings on the camera with a stand alone laptop set the DHCP to server When the camera is connected to a network that...

Страница 29: ...NE data cartridges Disks not supplied by 3D ONE will not work Sound The cameras record using the internal stereo pair of microphones and or using equipment attached to the external XLR connectors The gain and the mixing of the 4 channels left right internal 1 2 external needs to be adjusted using the potentiometers on the right side of the camera The camera will internally combine all 4 channels i...

Страница 30: ...ther camera Blue See Red above Saturation Set the saturation to 0 unless you have determined that another value works better for you Sharpness Set the sharpness to 8 unless you have determined that another value works better for you Gamma Set the gamma to 1 8 unless you have determined that another value works better for you Compression Set the compression to weak unless you have determined that a...

Страница 31: ...an do this before as well as during recording EXP exposure If the lighting conditions are reasonably stable turn off the auto exposure press EXP on the left side of the camera head the red light in the button goes off and the display no longer shows AE If necessary you can now manually adjust the gain between 0 and 12 dB using the TOUCHSCREEN Increasing the gain will increase the noise You can als...

Страница 32: ...be in front of the screen set the vergence distance to about 1 5 times the distance to the closest object in the scene You should only do this if the closest object is isolated in the centre of the field of view meaning that it will not be cut off by the edges of the field of view If the vergence distance is set to 1 5 times the closest distance the object will appear in front of the screen by abo...

Страница 33: ...ovies directly from the camera using this method Replacing the storage medium Turn off recording turn off the camera remove the HDD SDD cartridge insert the new cartridge and turn on the camera Verify on the touch panel that sufficient disk space is available Replacing the battery If external power is available connect the camera to external power remove the battery by sliding it sideways slide in...

Страница 34: ... such as PicVIDEO from Accusoft or Morgan MJPEG ADOBE Premiere CS5 Native support To edit in 3D use a plugin such as Cineform NEO HD or 3D IRIDAS SpeedGrade DI 2010 Native support AVID MediaComposer 5 Native support Cineform Neo HD 3D Native support MAGIX Video deluxe 17 Native support Mac FinalCutPro 7 AVI files can be imported but FCP wants to render them To avoid rendering convert to PHOTO JPEG...

Страница 35: ...Quick Start Guide After recording 27 2 ...

Страница 36: ...Quick Start Guide 28 After recording 2 ...

Страница 37: ...I equipment requires the nominal frequency which can be activated on the TOUCHSCREEN by setting HDMI freq normal NOTE The viewfinders will show no picture if the HDMI output is enabled Connecting external audio sources Use the XLR connectors to connect external audio sources such as microphones Set the gain using the GAIN potentiometers If necessary the camcorder can supply 48V to the microphone A...

Страница 38: ...Connecting external devices 30 Connecting external audio sources 3 ...

Страница 39: ... a minute show an IP address assigned by your network You can connect to the camera from your network see below using this IP address Using the camera as a network server DHCP server In this mode the camera will serve IP addresses to any computers attached to it either directly with a network patch cable or through one or more network switches In DHCP server mode the camera itself claims the IP ad...

Страница 40: ...d off the TOUCHSCREEN 5 Option A On Mac OS X v 10 4 A new window will pop up asking for workgroup user name and password Make sure that the workgroup is set to 3D ONE User name and password can be left empty Then press OK 6 Option B On Mac OS X v 10 6 A new window will pop up asking for user name and password Just select Guest and press Connect 7 The network share is now accessible Make sure to ej...

Страница 41: ...UM AND OR THE STORED DATA IT CAN ALSO RENDER THE STORAGE MEDIUM INACCESSIBLE FOR THE CAMCORDER Using a Mac 1 Connect the storage medium to the computer using a SATA to USB converter 2 Download and install MacFuse from http code google com p macfuse 3 Download and install fuse ext2 from http sourceforge net projects fuse ext2 An icon representing the storage medium called data will appear on the de...

Страница 42: ...Connecting to computers 34 Directly connecting the storage medium to a computer 4 ...

Страница 43: ...e charge of the battery If empty replace the battery or connect an external power supply The blue light in the power button does not turn on when the camera is turned on powered by an external power supply External power supply is not properly connected Make sure that the external power supply is properly connected to the camera a power cable is properly connected to the power supply and the plug ...

Страница 44: ... try again max 10 times If this does not help return the camera for repair The battery falls out Put a piece of tape over the bottom of the battery and the enclosure so that the battery cannot slide sideways anymore Viewfinder Symptoms Cause Remedy The VIEWFINDER is black The external HDMI outputs are turned on Turn the external HDMI outputs off using the TOUCHSCREEN menu The aspect ratio of the i...

Страница 45: ...e motion blur or a too limited depth of focus Parts of the image are overexposed Reduce the brightness until there is no cross hatch zebra visible anymore Parts of the image are too dark Increase the brightness until a few percent up to 10 of the image shows diagonal zebra without introducing cross hatch zebra Objects are shifted over a large distance between the left and right eye images Change t...

Страница 46: ...ause Remedy No network connection can be established Cable not connected Check the network connection on both sides Cable broken Check that the network cable is fully functional DHCP problems In DHCP server mode check that the receiving computer can obtain an IP address automatically In DHCP client mode check that your DHCP server is operational The videos share on the camera can not be accessed N...

Страница 47: ...no audio signal on the headphone output jack This port is intended for playback only and is not active during recording Connect a computer and inspect the audio files using the computer to read the files on the camera during or after recording An external HDMI screen does not receive a signal The HDMI output is not enabled Enable the HDMI output using the TOUCHSCREEN The HDMI output frequency is w...

Страница 48: ...Troubleshooting 40 5 ...

Страница 49: ...n the TOUCHSCREEN or in the VIEWFINDER It also describes error indications Warning indications Disk full The storage medium has less than 500 MB of free storage space The camcorder will not enable recording Error indications Rear REC Led on during power up The camera has become too warm Please disconnect all power sources let the camera cool down and restart it ...

Страница 50: ...Error Warning indications 42 6 ...

Страница 51: ...5 progressive CMOS SNR 38 dB 12 bit Supported formats 2x 720p 25 fps 2x 720p 30 fps 2x 720p 50 fps optional 2x 720p 60 fps optional 2x 1080p 24 fps 1920x1080 2x 1080p 25 fps 2x 1080p 30 fps Storage Playback Internal storage media Replaceable 2 5 SATA hard disk or SSD Compression MJPEG YUV 4 2 0 MJPEG YUV 4 2 2 optional File format Dual AVI streams WAV and 3D settings log Recording capacity Dependi...

Страница 52: ...work Network interface Gigabit Ethernet DHCP server client Network attached storage Implemented Remote control protocol Optional View finder OLED Stereoscopic 852x600 color OLED Shoulder position Viewfinder can be mounted in shoulder mount position On screen display Implemented Audio Audio 48 kHz 16 bit stereo Built in microphone Stereo External microphone Dual XLR connectors Mechanical interface ...

Страница 53: ...Technical specifications Directly connecting the storage medium to a computer 45 7 ...

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