3C
OM
C
ORPORATION
L
IMITED
W
ARRANTY
This warranty applies to customers located in the United States, Australia, Canada (except Quebec), Ireland, New
Zealand, U.K., and other English language countries, and countries for which a translation into the local language is not
provided.
H
ARDWARE
3Com warrants to the end user (“Customer”) that this hardware product will be free from defects in
workmanship and materials, under normal use and service, for the following length of time from the
date of purchase from 3Com or its authorized reseller:
Five (5) years
3Com’s sole obligation under this express warranty shall be, at 3Com’s option and expense, to repair the
defective product or part, deliver to Customer an equivalent product or part to replace the defective
item, or if neither of the two foregoing options is reasonably available, 3Com may, in its sole discretion,
refund to Customer the purchase price paid for the defective product. All products that are replaced will
become the property of 3Com. Replacement products may be new or reconditioned. 3Com warrants
any replaced or repaired product or part for ninety (90) days from shipment, or the remainder of the
initial warranty period, whichever is longer.
S
OFTWARE
3Com warrants to Customer that each software program licensed from it will perform in substantial
conformance to its program specifications, for a period of ninety (90) days from the date of purchase
from 3Com or its authorized reseller. 3Com warrants the media containing software against failure
during the warranty period. No updates are provided. 3Com's sole obligation under this express
warranty shall be, at 3Com's option and expense, to refund the purchase price paid by Customer for any
defective software product, or to replace any defective media with software which substantially
conforms to applicable 3Com published specifications. Customer assumes responsibility for the
selection of the appropriate applications program and associated reference materials. 3Com makes no
warranty or representation that its software products will meet Customer’s requirements or work in
combination with any hardware or applications software products provided by third parties, that the
operation of the software products will be uninterrupted or error free, or that all defects in the software
products will be corrected. For any third party products listed in the 3Com software product
documentation or specifications as being compatible, 3Com will make reasonable efforts to provide
compatibility, except where the non-compatibility is caused by a "bug" or defect in the third party's
product or from use of the software product not in accordance with 3Com’s published specifications or
user manual.
THIS 3COM PRODUCT MAY INCLUDE OR BE BUNDLED WITH THIRD PARTY SOFTWARE, THE USE OF
WHICH IS GOVERNED BY A SEPARATE END USER LICENSE AGREEMENT. THIS 3COM WARRANTY DOES
NOT APPLY TO SUCH THIRD PARTY SOFTWARE. FOR THE APPLICABLE WARRANTY, PLEASE REFER TO
THE END USER LICENSE AGREEMENT GOVERNING THE USE OF SUCH SOFTWARE.
Y
EAR
2000 W
ARRANTY
In addition to the Hardware Warranty and Software Warranty stated above, 3Com warrants that each
product sold or licensed to Customer on and after January 1, 1998 that is date sensitive will continue
performing properly with regard to such date data on and after January 1, 2000, provided that all other
products used by Customer in connection or combination with the 3Com product, including hardware,
software, and firmware, accurately exchange date data with the 3Com product, with the exception of
those products identified at 3Com’s Web site,
http://www.3com.com/products/yr2000.html
, as not
meeting this standard. If it appears that any product that is stated to meet this standard does not
perform properly with regard to such date data on and after January 1, 2000, and Customer notifies
3Com before the later of April 1, 2000, or ninety (90) days after purchase of the product from 3Com or
its authorized reseller, 3Com shall, at its option and expense, provide a software update which would
effect the proper performance of such product, repair such product, deliver to Customer an equivalent
product to replace such product, or if none of the foregoing is feasible, refund to Customer the
purchase price paid for such product. Any software update or replaced or repaired product will carry a
Year 2000 Warranty for ninety (90) days after purchase or until April 1, 2000, whichever is later.
O
BTAINING
W
ARRANTY
S
ERVICE
Customer must contact a 3Com Corporate Service Center or an Authorized 3Com Service Center within
the applicable warranty period to obtain warranty service authorization. Dated proof of purchase from
3Com or its authorized reseller may be required. Products returned to 3Com's Corporate Service Center
must be pre-authorized by 3Com with a Return Material Authorization (RMA) number or User Service
Order (USO) number marked on the outside of the package, and sent prepaid and packaged
