ZyXEL Communications WX3401-BO User Manual Download Page 150

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Chapter 18 Troubleshooting

WX3401-B0 User’s Guide

150

Click

when you are done and close all windows.

18.6 Resetting the WX3401-B0 to Its Factory Defaults

If you reset the WX3401-B0, you lose all of the changes you have made. The WX3401-B0 re-loads its
default settings, and the password resets to the back-label default key. You have to make all of your
changes again.

You will lose all of your changes when you reset the WX3401-B0 to its factory defaults.

• You can back up the configuration you made before resetting the WX3401-B0.

To reset the WX3401-B0,

• Make sure the power LED is on.
• Press the

RESET

button for longer than 5 seconds, the Power LED begins to blink, to set the WX3401-B0

back to its factory-default configuration.

Click

Maintenance > Restore

and then click

Reset

• If the WX3401-B0 restarts automatically, wait for the WX3401-B0 to finish restarting, and log in to the

Web Configurator. The password is in the device label.
If the WX3401-B0 does not restart automatically,

sconnect and reconnect the WX3401-B0. Then,

follow the directions above again.

• You can upload a previously saved configuration file from your computer to the WX3401-B0 after

resetting the device.

Summary of Contents for WX3401-BO

Page 1: ...ails User s Guide WX3401 B0 Dual Band Wireless AX5400 Gigabit Extender Copyright 2020 Zyxel Communications Corporation LAN IP Address http 192 168 1 2 Login admin Password See the device label Version 5 17 Ed 1 09 2020 ...

Page 2: ...om what you see due to differences in your product firmware or your computer operating system Every effort has been made to ensure that the information in this manual is accurate Related Documentation Quick Start Guide The Quick Start Guide shows how to connect the WX3401 B0 More Information Go to support zyxel com to find other information on the WX3401 B0 ...

Page 3: ...B0 in this guide Product labels screen names field labels and field choices are all in bold font A right angle bracket within a screen name denotes a mouse click For example Network Setting Wireless MAC Authentication means you first click Network Setting in the navigation panel then the Wireless sub menu and finally the MAC Authentication tab to get to that screen Icons Used in Figures Figures in...

Page 4: ...or 24 Tutorials 31 Technical Reference 72 Connection Status 73 Wireless 82 Home Networking 114 Log 117 Multicast Status 120 WLAN Station Status 122 System 124 User Account 125 Remote Management 128 Time Settings 130 Firmware Upgrade 133 Backup Restore 136 Diagnostic 140 Troubleshooting and Appendices 142 Troubleshooting 143 ...

Page 5: ...e the WX3401 B0 17 1 6 Changing the WX3401 B0 to Different Modes 17 Chapter 2 Hardware 19 2 1 Front Panel and LEDs 19 2 2 Rear Panel 20 2 3 Wall Mounting 20 2 4 WPS Button 22 2 4 1 Using the WPS Button 22 2 5 RESET Button 23 2 5 1 Using the RESET Button 23 Chapter 3 The Web Configurator 24 3 1 Overview 24 3 1 1 Accessing the Web Configurator 24 3 2 Web Configurator Layout 27 3 2 1 Navigation Panel...

Page 6: ...een 63 4 9 Setting Up a Secure Wireless Network 63 4 9 1 Configuring the Wireless Network Settings 64 4 9 2 Using WPS 66 4 9 3 Without WPS 67 4 10 Setting Up Multiple Wireless Groups 67 Part II Technical Reference 72 Chapter 5 Connection Status 73 5 1 Overview 73 5 1 1 Layout Icon 74 5 1 2 Connectivity 74 5 1 3 System Info 75 5 2 WiFi Settings 77 5 3 Guest WiFi Settings 78 5 4 LAN Settings 80 Chap...

Page 7: ...11 6 MBSSID 106 6 11 7 Preamble Type 106 6 11 8 WiFi Protected Setup WPS 107 Chapter 7 Home Networking 114 7 1 Home Networking Overview 114 7 1 1 What You Can Do in this Chapter 114 7 1 2 What You Need To Know 114 7 1 3 Before You Begin 114 7 2 Home Networking Screen 115 Chapter 8 Log 117 8 1 Log Overview 117 8 1 1 What You Can Do in this Chapter 117 8 1 2 What You Need To Know 117 8 2 System Log ...

Page 8: ...MGMT Services 128 Chapter 14 Time Settings 130 14 1 Time Settings Overview 130 14 2 Time 130 Chapter 15 Firmware Upgrade 133 15 1 Firmware Upgrade Overview 133 15 2 Firmware Upgrade Settings 133 Chapter 16 Backup Restore 136 16 1 Backup Restore Overview 136 16 2 Backup Restore Settings 136 16 3 Reboot 138 Chapter 17 Diagnostic 140 17 1 Diagnostic Overview 140 17 1 1 What You Can Do in this Chapter...

Page 9: ...4 18 3 Internet Access 145 18 4 Wireless Internet Access 146 18 5 IP Address Setup 147 18 6 Resetting the WX3401 B0 to Its Factory Defaults 150 18 7 MPro Mesh App Problems 151 18 8 Daisy Chain Problems 151 Appendix A Customer Support 152 Appendix B IPv6 158 Appendix C Services 166 Appendix D Legal Information 170 Index 177 ...

Page 10: ...10 PART I User s Guide ...

Page 11: ...the WX3401 B0 can be an access point and a wireless client at the same time If the WX3401 B0 has a wireless uplink connection it is in RP mode Figure 1 Device Operation Mode Example AP Mode Figure 2 Device Operation Mode Example Repeater Mode Note In Figure 1 the WX3401 B0 that is acting as an AP is bridging a wired network and a wired LAN in the same subnet In Figure 2 the WX3401 B0 that is actin...

Page 12: ...an check your WiFi network status change passwords or set up a WiFi access with a QR code see Chapter 4 on page 31 for more information Figure 3 Home WiFi Network 1 2 Dual Band WiFi By default the wireless LAN WLAN is enabled on the WX3401 B0 IEEE 802 11a b g n ac ax compliant clients can wirelessly connect to the WX3401 B0 to access network resources The WX3401 B0 is a dual band extender that can...

Page 13: ...cess Example 1 3 Daisy Chain You can add more extenders to your network to form a daisy chain Daisy chain refers to the connection from the first WX3401 B0 to up to three other WX3401 B0s to extend the WiFi connection from the router to the client The WX3401 B0 uplink connection determines the mode Access Point or Repeater If the WX3401 B0 has a wired uplink connection it is in AP mode If the WX34...

Page 14: ...ot recommend adding another WX3401 B0 as a repeater Note If one of the WX3401 B0 has a wireless uplink connection we do not recommend linking the other WX3401 B0s in your daisy chain network with a wired connection 1 4 MPro Mesh Zyxel MPro Mesh supports AP steering and Band steering AP steering allows wireless clients to roam seamlessly between Mesh supported devices in your Mesh network by using ...

Page 15: ...uide 15 Figure 10 AP Steering Application Band steering allows 2 4GHz 5GHz dual band wireless clients to move from one band to another For example if the 2 4GHz channel is congested wireless clients that support 5GHz can move to the 5GHz band ...

Page 16: ...vity in a network A controller also manages the SSIDs and password on all APs in a network auto configuration For example if you change the SSID on a router all the SSIDs of APs in a network will also change Figure 12 Mesh Application Icon used in Figure 9 C router controller The DX5301 B in Scenario 1 see Section 4 3 1 on page 31 or AP controller the first WX3401 B0 in Scenario 2 see Section 4 3 ...

Page 17: ...Google Play or Apple Store to manage the WX3401 B0 1 6 Changing the WX3401 B0 to Different Modes To set the WX3401 B0 to AP Mode 1 Connect a modem router to one of the LAN port of the WX3401 B0 using an Ethernet cable Note You modem router must have an Internet connection 2 Connect your computer to the other LAN port of the router Log into the router s Web Configurator to check the IP address the ...

Page 18: ...omputer to the LAN port of the WX3401 B0 3 Give your computer a fixed IP address in the range between 192 168 1 3 and 192 168 1 254 4 After you have set your computer s IP address open a web browser such as Internet Explorer and enter http 192 168 1 2 as the web address in your web browser 5 Log into the Web Configurator ...

Page 19: ... to see how to make the hardware connections 2 1 Front Panel and LEDs This figure shows the front panel of the WX3401 B0 Use the LEDs to determine if the WX3401 B0 is behaving normally or if there are problems on your network See Table 5 on page 36 and Table 6 on page 42 for more information on the LEDs Figure 13 The WX3401 B0 s Front Panel ...

Page 20: ...1 LAN2 Connect computers or other Ethernet devices to Ethernet ports for Internet access WPS Press the WPS button once within eight seconds to enable the AP Repeater mode POWER ON OFF Connect the power cable and then press the power button to start the device RESET Press the button to return the WX3401 B0 to the factory defaults Table 2 Wall Mounting Information Distance between holes 89 00 mm M4 ...

Page 21: ...ng screw anchors drill two holes for the screw anchors into the wall Push the anchors into the full depth of the holes then insert the screws into the anchors Do not insert the screws all the way in leave a small gap of about 0 5 cm If not using screw anchors use a screwdriver to insert the screws into the wall Do not insert the screws all the way in leave a gap of about 0 5 cm 4 Make sure the scr...

Page 22: ...two minutes to find another device that also has WPS activated Then the two devices connect and set up a secure network by themselves The WPS button is located at the front panel of the WX3401 B0 2 4 1 Using the WPS Button 1 Make sure the power LED is on not blinking 2 Choose a mode APC mode 1 Press the WX3401 B0 WPS button once The WPS LED should start blinking 2 Press the WPS button on the clien...

Page 23: ...1 B0 and in another wireless device within two minutes of each other Note With WPS wireless clients can only connect to the 5 GHz or 2 4 GHz wireless network using the first 5 GHz or 2 4 GHz SSID on the WX3401 B0 in AP or repeater mode 2 5 RESET Button If you forget your password or you cannot access the Web Configurator you will need to use the RESET button at the back of the WX3401 B0 to reload ...

Page 24: ...or 1 Make sure your WX3401 B0 hardware is properly connected refer to the Quick Start Guide 2 Make sure your computer has an IP address in the same subnet as the WX3401 B0 Your computer should have an IP address from 192 168 1 3 to 192 168 1 254 See Section 18 5 on page 147 for details 3 Launch your web browser If the WX3401 B0 does not automatically re direct you to the login screen go to http 19...

Page 25: ...ou can change these settings at Maintenance User Account Add New Edit Account see Section 12 2 1 on page 126 6 The following screen displays when you log into the Web Configurator for the first time Enter a new password retype it to confirm and click Change password If you prefer to use the default password click Skip Figure 19 Change Password Screen 7 The Connection Status page appears Use this s...

Page 26: ...Chapter 3 The Web Configurator WX3401 B0 User s Guide 26 Figure 20 Connection Status ...

Page 27: ...reen Layout As illustrated above the main screen is divided into these parts A Navigation Panel B Layout Icon C Main Window 3 2 1 Navigation Panel Click the menu icon to display the navigation panel that contains configuration menus and icons quick links Click X to close the navigation panel C A B ...

Page 28: ...el to open screens to configure WX3401 B0 features The following tables describe each menu item Table 3 Configuration Menus Summary LINK TAB FUNCTION Connection Status Use this screen to configure basic Internet access and wireless settings This screen also shows the network status of the WX3401 B0 and computers devices connected to it Network Setting ...

Page 29: ...ystem Monitor Log Log Use this screen to view the status of events that occurred to the WX3401 B0 You can export or e mail the logs Multicast Status IGMP Status Use this screen to view the status of all IGMP settings on the WX3401 B0 MLD Status Use this screen to view the status of all MLD settings on the WX3401 B0 WLAN Station Status WLAN Station Status Use this screen to view the wireless statio...

Page 30: ...rovide the following functions Table 4 Web Configurator Icons ICON DESCRIPTION Theme Click this icon to select a color that you prefer and apply it to the Web Configurator Restart Click this icon to reboot the WX3401 B0 without turning the power off Language Select the language you prefer Logout Click this icon to log out of the Web Configurator ...

Page 31: ...e Account screen to view your app version or logout see Section 4 8 on page 63 Use the General screen to set up a secure wireless network see Section 4 9 on page 63 Use the Guest More AP screen to set up multiple wireless groups see Section 4 10 on page 67 4 3 Setting Up Your WX3401 B0 There are several ways to set up your WX3401 B0 You can set it up with a Zyxel MPro Mesh Router using a wired or ...

Page 32: ...ter Find this SSID on your mobile device Enter the key to connect to your router Note The Zyxel MPro Mesh Router is the wireless controller so you must connect to it to use the MPro Mesh app to manage WiFi settings 3 Connect the MPro Mesh App to the Zyxel MPro Mesh Router Open the app enter the username and password on the back label of your Zyxel MPro Mesh Router to log in the Home page of the Ap...

Page 33: ...grees 5 Place the WX3401 B0 where you want to extend the coverage of your wireless network l 6 Plug in the power cable and switch on the WX3401 B0 Wait until the POWER LED turns steady green This may take up to 2 5 minutes l 7 Open the MPro Mesh App On the Home screen tap on the icon to add an extender ...

Page 34: ...Follow the instructions to start pairing the WX3401 B0 with a Zyxel MPro Mesh Router with the DX5301 B as an example Once the pairing starts a 3 minute countdown timer will begin 9 Within 2 minutes press the WPS button once on the WX3401 B0 until WiFi LED starts blinking slowly ...

Page 35: ...e result on the app screen 11 Click Done to finish the pairing process The Mpro Mesh Router the controller will undergo an auto configuration after a Mesh network is established See Section 1 4 on page 14 for more information Check the status of your MPro Mesh network on the Home screen 12 The POWER LED shows if the WX3401 B0 is ready to join the WiFi network The LINK LED shows the WiFi link quali...

Page 36: ...B0 LED COLOR STATUS DESCRIPTION POWER Green On Power is on or the MPro Mesh configuration process is done Blinking The WX3401 is starting up or under the MPro Mesh configuration process Red On The WX3401 detects an error Blinking The WX3401 is upgrading firmware Link With a wireless connection Green On The 2 4G 5G WiFi is ready Amber On The signal is too strong We suggest moving the WX3401 away fr...

Page 37: ...01 1 90 degrees 3 Plug in the power cable and switch on the WX3401 1 Wait until the POWER LED turns steady green This may take up to 2 5 minutes 4 On your mobile device go to the WiFi settings Long press your existing WiFi connection Tap Forget network to remove your existing WiFi connection ...

Page 38: ...ID and key on the side label of the WX3401 1 Find this SSID on your mobile device Enter the key to connect to your WX3401 1 Note In this scenario the WX3401 1 is the wireless controller so you must connect to it to use the MPro Mesh app to manage the wireless network 6 Download the MPro Mesh App from Google Play or Apple Store ...

Page 39: ...app enter the username and password on the side label of the WX3401 1 when prompted l Connect the WX3401 2 to the WX3401 1 1 Rotate the stand on the bottom of the WX3401 2 90 degrees Rotate the stand 2 Place the WX3401 2 where you want to extend the coverage of your network Place the second WX3401 B0 ...

Page 40: ...5 minutes Turn on the second WX3401 B0 4 When the POWER LED on the WX3401 2 is steady green open the MPro Mesh App On the Home screen tap on the icon to add the WX3401 2 Tap Add Mesh on the Home screen 5 Select the Use WiFi scenario Follow the instructions to start pairing the WX3401 2 with the WX3401 1 Once the pairing starts a 3 minute countdown timer will begin ...

Page 41: ... minutes press the WPS button once on the WX3401 2 for less than 3 seconds Press the WPS button on the second WX3401 B0 7 The POWER and Link LED on the WX3401 2 turns steady green if the pairing process is successful You can also check the result on the app screen ...

Page 42: ...CRIPTION POWER Green On Power is on or the MPro Mesh configuration process is done Blinking The WX3401 2 is starting up or under the MPro Mesh configuration process Red On The WX3401 2 detects an error Blinking The WX3401 2 is upgrading firmware Link with a wireless connection Green On The WiFi connection to the WX3401 1 is good Amber On The signal is too strong We suggest moving the WX3401 2 away...

Page 43: ...at if you are using a wireless connection with a Zyxel MPro Mesh Router see Section 4 3 1 on page 31 you must connect your smartphone to the Zyxel MPro Mesh Router to manage the Mesh network through the app This is because the Zyxel MPro Mesh Router is the wireless controller If you are using a wired connection with a non MPro Mesh Router see Section 4 3 2 on page 36 you must connect your smartpho...

Page 44: ... User s Guide 44 Home 4 4 2 Gateway Detail Screen Use this screen to view basic information of your controller Zyxel MPro Mesh Router or the WX3401 1 Tap on the icon next to the model name WX3401 00016 to open the following screen ...

Page 45: ...Chapter 4 Tutorials WX3401 B0 User s Guide 45 Gateway Detail Tap on the icon to change the model name shown on the app ...

Page 46: ...Chapter 4 Tutorials WX3401 B0 User s Guide 46 Change model name Tap the icon to save the changes made Tap on Reboot at the bottom left corner to restart your device ...

Page 47: ...ide 47 Reboot 4 4 3 Add Mesh Screen Use this screen to add extenders or APs to your network to form a daisy chain for more information on daisy chain see Section 1 3 on page 13 On the Home screen tap on the icon to open the following screen ...

Page 48: ... 48 Select the Connection Method To add an extender to your network wirelessly 1 Tap on the icon under Use WiFi 2 The following screen appears Follow the instruction to set your device to the Repeater mode Then click Next to go to the next step ...

Page 49: ... up your devices Note Your device may not have a mode switch The method for setting modes for your device may vary depending on the device you use For WX3401 B0 its mode depends on its uplink connection see Section 1 1 on page 11 for more information 3 The following screen appears Follow the instruction and click Start Pairing to connect your devices through WPS button ...

Page 50: ...Chapter 4 Tutorials WX3401 B0 User s Guide 50 4 The following screen appears Wait for the WX3401 B0 to connect to the MPro Mesh Router through the WPS method ...

Page 51: ... s Guide 51 Press the WPS button 5 The following screen appears if the connection fails Tap on Need help to see possible reasons for the connection failure or tap on Try Again to try connecting your devices through WPS button once more ...

Page 52: ...Chapter 4 Tutorials WX3401 B0 User s Guide 52 Unsuccessful connection 6 The following screen appears if the WX3401 B0 is connected to the MPro Mesh Router successfully ...

Page 53: ...Chapter 4 Tutorials WX3401 B0 User s Guide 53 Successful connection ...

Page 54: ...Guide 54 To add an extender to your network with an Ethernet cable 1 Tap on the icon under Use Ethernet Cable 2 The following screen shows Follow the instruction to set your device to the AP mode Then click Done to go back to the Home page ...

Page 55: ... 55 4 5 Devices Screen Use this screen to view clients that are connected to the WX3401 B0 and their link quality You can tap on the search icon to search for a certain client Tap on Devices in the navigation panel to open the following screen ...

Page 56: ... WX3401 B0 User s Guide 56 Devices 4 5 1 Device Detail Screen Use this screen to view basic information of the client connected to the WX3401 B0 and block Internet access to it Tap on the icon to open the following screen ...

Page 57: ... icon to change the name of your device shown on the app 4 6 WiFi Settings Screen Use this screen to configure settings for your wireless network For more information on Guest WiFi see Section 4 7 on page 60 Tap on WiFi in the navigation panel to open the following screen ...

Page 58: ...Chapter 4 Tutorials WX3401 B0 User s Guide 58 WiFi Settings Tap on the icon to show the QR code for connecting a WiFi client to the WX3401 B0 ...

Page 59: ...Chapter 4 Tutorials WX3401 B0 User s Guide 59 QR Code for WiFi Connection Tap on the icon to open the following screen Use this screen to edit the SSID WiFi name and password for your WiFi network ...

Page 60: ...Cancel to go back to the previous screen 4 7 Guest WiFi Settings Screen Use this screen to configure guest WiFi settings Slide the Guest WiFi switch to the right to enable guest WiFi A WiFi guest client is not allowed to connect to the WX3401 B0 using a QR code Tap on the icon and the following screen appears ...

Page 61: ...uide 61 Tap on the icon to open the following screen Use this screen to edit the SSID WiFi Guest name and password for your wireless network Note If you disable your guest WiFi be sure to connect to the WX3401 1 to manage your WiFi settings ...

Page 62: ...Chapter 4 Tutorials WX3401 B0 User s Guide 62 Tap on Save to save your changes or tap on Cancel to go back to the previous screen ...

Page 63: ... privacy policy 4 9 Setting Up a Secure Wireless Network Thomas wants to set up a wireless network so that he can use his notebook to access the Internet In this wireless network the WX3401 B0 serves as an access point AP and the notebook is the wireless client The wireless client can access the Internet through the AP ...

Page 64: ...4 9 1 Configuring the Wireless Network Settings This example uses the following parameters to set up a wireless network 1 Click Network Setting Wireless to open the General screen Select More Secure as the security level and WPA2 PSK as the security mode Configure the screen using the provided parameters see page 64 Click Apply SSID Example Security Mode WPA2 PSK Pre Shared Key DoNotStealMyWireles...

Page 65: ...Chapter 4 Tutorials WX3401 B0 User s Guide 65 2 Go to the Wireless Others screen and select 802 11b g n ax Mixed in the 802 11 Mode field Click Apply ...

Page 66: ...y by pressing a button This is the easier method PIN Configuration create a secure wireless network simply by entering a wireless client s PIN Personal Identification Number in the WX3401 B0 s interface This is the more secure method since one device can authenticate the other Note When using WPS in the Web Configurator and depending on your Band selection 2 4GHz or 5GHz the secure connection will...

Page 67: ... establish a wireless Internet connection Note The WX3401 B0 supports IEEE 802 11a b g n ac ax wireless clients Make sure that your notebook or computer s wireless adapter supports one of these standards 4 10 Setting Up Multiple Wireless Groups Company A wants to create different wireless network groups for different types of users as shown in the following figure Each group has its own SSID and s...

Page 68: ...word Company A will use the following parameters to set up the wireless network groups 1 Click Network Setting Wireless to open the General screen Use this screen to set up the company s general wireless network group Configure the screen using the provided parameters and click Apply COMPANY VIP GUEST SSID Company VIP Guest Security Level More Secure More Secure More Secure Security Mode WPA2 PSK ...

Page 69: ...0 User s Guide 69 2 Click Network Setting Wireless Guest More AP to open the following screen Click the Edit icon to configure the second wireless network group 3 Configure the screen using the provided parameters and click Apply ...

Page 70: ...Hz Main SSID is enabled then the 2 4GHz Guest SSID can be enabled But when the 2 4GHz Main SSID is disabled then the 2 4GHz Guest SSID is automatically disabled cannot be enabled by the user 4 In the Guest More AP screen click the Edit icon to configure the third wireless network group Configure the screen using the provided parameters and click Apply ...

Page 71: ...Chapter 4 Tutorials WX3401 B0 User s Guide 71 5 Check the status of VIP and Guest in the Guest More AP screen The yellow bulbs signify that the SSIDs are active and ready for wireless access Account ...

Page 72: ...72 PART II Technical Reference ...

Page 73: ...After you log into the Web Configurator the Connection Status screen appears You can configure basic Internet access and wireless settings in this screen It also shows the network status of the WX3401 B0 and computers devices connected to it Figure 23 Connection Status ...

Page 74: ...2 Connectivity Use this screen to view the network connection status of the WX3401 B0 and its clients Figure 24 Connectivity Click the Arrow icon to open the following screen Use this screen to view IP addresses and MAC addresses of the wireless and wired devices connected to the WX3401 B0 Place your mouse within the device block and an Edit icon will appear Click the Edit icon to change the icon ...

Page 75: ...ge the icon and name of a connected device by clicking the device s Edit icon Select an icon and or enter a name in the Device Name field for a connected device Click Save to save your changes Figure 26 Connectivity Edit 5 1 3 System Info Use this screen to view the basic system information of the WX3401 B0 Figure 27 System Info ...

Page 76: ...1 B0 System Uptime This field displays how long the WX3401 B0 has been running since it last started up The WX3401 B0 starts up when you plug it in when you restart it Maintenance Reboot or when you reset it Interface Status Virtual ports are shown here You can see whether the ports are in use and their transmission rate LAN Information These fields display information about the LAN ports IP Addre...

Page 77: ... The main 2 4G and or 5G is enabled by default and not configurable The switch goes to the right and grayed out and the function is enabled Select Keep 2 4G and 5G the same to use the same SSID for 2 4 GHz and 5 GHz bands MAC Address This shows the wireless adapter MAC Media Access Control address of the wireless interface Status This displays whether WiFi is activated SSID This is the descriptive...

Page 78: ...t WiFi Name The SSID Service Set IDentity identifies the service set with which a wireless device is associated Wireless devices associating to the access point AP must have the same SSID Enter a descriptive name up to 32 English keyboard characters for WiFi WiFi Password If you selected Random Password this field displays a pre shared key generated by the WX3401 B0 If you did not select Random Pa...

Page 79: ...figure the 2 4G and 5G SSIDs and or passwords for your guest wireless networks Figure 32 Guest WiFi Settings Configuration To assign different SSIDs to the 2 4G and 5G guest wireless networks clear the Keep 2 4G and 5G the same check box in the WiFi Settings screen and the Guest WiFi Settings screen will change Figure 33 Guest WiFi Settings Different SSIDs ...

Page 80: ...st have the same SSID Enter a descriptive name up to 32 English keyboard characters for WiFi WiFi Password If you selected Random Password this field displays a pre shared key generated by the WX3401 B0 If you did not select Random Password you can manually type a pre shared key from 8 to 64 case sensitive keyboard characters Click the Eye icon to show or hide the password of your wireless network...

Page 81: ...ss you want to assign to your WX3401 B0 in dotted decimal notation for example 192 168 1 2 factory default Subnet Mask Type the subnet mask of your network in dotted decimal notation for example 255 255 255 0 factory default Your WX3401 B0 automatically computes the subnet mask based on the IP address you enter so do not change this field unless you are instructed to do so Save Click Save to save ...

Page 82: ... wireless advanced features such as the DTIM interval Section 6 7 on page 95 Use the Channel Status screen to scan WiFi channel noises and view the results Section 6 8 on page 97 Use the Operating Modes screen to manually enter the SSID and security settings of the AP to which you want the WX3401 B0 to connect Section 6 9 on page 98 Use the AP List screen to scan the wireless networks in the WX340...

Page 83: ...de These are basic elements for starting a wireless service It s recommended that you select More Secure to enable WPA2 PSK data encryption Note If you are configuring the WX3401 B0 from a computer connected to WiFi and you change the WX3401 B0 s SSID channel or security settings you will lose your wireless connection when you press Apply to confirm You must then change the wireless settings of yo...

Page 84: ...me settings for 2 4G and 5G wireless networks and the 2 4 GHz and 5 GHz wireless networks will use the same SSID and wireless security settings Wireless Network Setup Band This shows the wireless band which this radio profile is using 2 4GHz is the frequency used by IEEE 802 11b g n ax wireless clients while 5GHz is used by IEEE 802 11a n ac ax wireless clients Note The Operating Modes and AP List...

Page 85: ...ocation where the environment hinders the wireless signal An 80 MHz channel groups adjacent 40 MHz channels into pairs to increase bandwidth even higher Select 20MHz if you want to lessen radio interference with other wireless devices in your neighborhood or the wireless clients do not support channel bonding Because not all devices support 40 MHz channels select 20MHz or 20 40MHz to allow the WX3...

Page 86: ...ightly better security although the use of PSK makes it less robust than it could be Click Network Setting Wireless to display the General screen Select More Secure as the security level Then select WPA2 PSK WPA3 SAE or WPA3 SAE WPA2 PSK from the Security Mode list Security Mode Select More Secure Recommended to add security on this wireless network The wireless clients which want to associate to ...

Page 87: ...sword automatically Select this option to have the WX3401 B0 automatically generate a password The password field will not be configurable when you select this option Password Select Generate password automatically or enter a Password The password has two uses 1 Manual Manually enter the same password on the WX3401 B0 and the client Enter 8 63 ASCII characters or exactly 64 hexadecimal 0 9 a f cha...

Page 88: ...ing Wireless Guest More AP screen Table 15 Network Setting Wireless Guest More AP LABEL DESCRIPTION This is the index number of the entry Status This field indicates whether this SSID is active A yellow bulb signifies that this SSID is active while a gray bulb signifies that this SSID is not active SSID An SSID profile is the set of parameters relating to one of the WX3401 B0 s BSSs The SSID Servi...

Page 89: ...is not Wireless Network Settings Wireless Network Name The SSID Service Set IDentity identifies the service set with which a wireless device is associated Wireless devices associating to the access point AP must have the same SSID Enter a descriptive name up to 32 English keyboard characters for WiFi Hide SSID Select this check box to hide the SSID in the outgoing beacon frame so a station cannot ...

Page 90: ... allow any client to associate this network without any data encryption or authentication See Section 6 2 1 on page 86 for more details about this field Security Mode Select the security mode the WX3401 B0 uses Select WPA2 PSK WPA3 SAE or WPA3 SAE WPA2 PSK to add security on this wireless network The wireless clients which want to associate to this network must have same wireless security settings...

Page 91: ...ccess the WX3401 B0 Select Allow to permit access to the WX3401 B0 MAC addresses not listed will be denied access to the WX3401 B0 MAC Address List Add New MAC Address This field is available when you select Deny or Allow in the MAC Restrict Mode field Click this if you want to add a new MAC address entry to the MAC filter list below This is the index number of the entry MAC Address This is the MA...

Page 92: ...it 6 5 WPS Settings WiFi Protected Setup WPS allows you to quickly set up a wireless network with strong security without having to configure security settings manually To set up a WPS connection between two devices both devices must support WPS It is recommended to use the Push Button Configuration PBC method if your wireless client supports it See Section 6 11 8 3 on page 109 for more informatio...

Page 93: ...tion PBC Click this switch to make it turn blue Click Apply to activate WPS method 1 on the WX3401 B0 WPS Click this button to add another WPS enabled wireless device within wireless range of the WX3401 B0 to your wireless network This button may either be a physical button on the outside of device or a menu button similar to the WPS button on this screen Note You must press the other wireless dev...

Page 94: ...o minutes to have it present its PIN to the WX3401 B0 Method 3 Use this section to set up a WPS wireless network by entering the PIN of the WX3401 B0 into the client Click this switch and make it turn blue Click Apply to activate WPS method 3 on the WX3401 B0 Release Configuration The default WPS status is configured Click this button to remove all configured wireless and wireless security setting...

Page 95: ...r of packets it sends WMM QoS WiFi MultiMedia Quality of Service gives high priority to voice and video which makes them run more smoothly If the 802 11 Mode in Network Setting Wireless Others is set to include 802 11n or 802 11ac WMM cannot be disabled WMM Automatic Power Save Delivery APSD Select this option to extend the battery life of your mobile devices especially useful for small devices th...

Page 96: ...evice sends a beacon it includes with it a beacon interval This specifies the time period before the device sends the beacon again The interval tells receiving devices on the network how long they can wait in low power mode before waking up to handle the beacon This value can be set from 50 ms to 1000 ms A high value helps save current consumption of the access point DTIM Interval Delivery Traffic...

Page 97: ...ompliant WiFi devices to associate with the WX3401 B0 Select 802 11ac Only to allow only IEEE 802 11ac compliant WiFi devices to associate with the WX3401 B0 Select 802 11a n Mixed to allow either IEEE 802 11a or IEEE 802 11n compliant WiFi devices to associate with the WX3401 B0 The transmission rate of your WX3401 B0 might be reduced Select 802 11n ac Mixed to allow either IEEE 802 11n or IEEE 8...

Page 98: ... Status 6 9 Operating Modes Settings Use this screen to manually enter the SSID and security settings of the AP to which you want the WX3401 B0 to connect This screen allows you to set a profile so that the WX3401 B0 will automatically try to connect to the AP specified in the profile each time the WX3401 B0 in Repeater mode is turned on Click Network Setting Wireless Operating Modes The screen ap...

Page 99: ...401 B0 If the WX3401 B0 is connected to the AP using a cable the WX3401 B0 will be in the AP mode If the WX3401 B0 is connected to the AP wirelessly the WX3401 B0 will be in the repeater mode Wireless Setup Wireless Network Name Enter the name of the wireless network SSID to which the WX3401 B0 is connecting Security Mode Select the security mode the AP uses from the drop down list box Password En...

Page 100: ...ate the WPS method Click WPS button Click this to connect the WX3401 B0 to the AP using the WPS method Apply Click Apply to save your changes Cancel Click Cancel to begin configuring this screen afresh Table 21 Network Setting Wireless Operating Modes LABEL DESCRIPTION Table 22 Network Setting Wireless AP List LABEL DESCRIPTION Connection Status This shows whether the WX3401 B0 is already connecte...

Page 101: ...which there is no access point Wireless clients connect to one another in order to exchange information The following figure provides an example of a wireless network SSID This shows the network name of the AP the WX3401 B0 can detect MAC Address This shows the MAC address of the AP Channel This shows the channel the AP uses RSSI dbm This shows the strength of the AP s radio signal measured in dbm...

Page 102: ...levision channels each wireless network uses a specific channel or frequency to send and receive information Every device in the same wireless network must use security compatible with the AP Security stops unauthorized devices from using the wireless network It can also protect the information that is sent in the wireless network Radio Channels In the radio spectrum there are certain frequency ba...

Page 103: ...g of apparently random numbers and letters but it is not very secure if you use a short key which is very easy to guess for example a three letter word from the dictionary Because of the damage that can be done by a malicious attacker it s not just people who have sensitive information on their network who should use security Everybody who uses any wireless network should ensure that effective sec...

Page 104: ...as to have the correct information SSID channel and security If a device is not allowed to use the wireless network it does not matter if it has the correct information This type of security does not protect the information that is sent in the wireless network Furthermore there are ways for unauthorized wireless devices to get the MAC address of an authorized device Then they can use that MAC addr...

Page 105: ...erference occur when other radio waves interrupt the data signal Interference may come from other radio transmissions such as military or air traffic control communications or from machines that are coincidental emitters such as electric motors or microwaves Problems with absorption occur when physical objects such as thick walls are between the two radios muffling the signal 6 11 5 BSS A Basic Se...

Page 106: ...e same AP 6 11 6 1 Notes on Multiple BSSs A maximum of eight BSSs are allowed on one AP simultaneously You must use different keys for different BSSs If two wireless devices have different BSSIDs they are in different BSSs but have the same keys they may hear each other s communications but not communicate with each other MBSSID should not replace but rather be used in conjunction with 802 1x secu...

Page 107: ...ate the other in each of the two devices When WPS is activated on a device it has two minutes to find another device that also has WPS activated Then the two devices connect and set up a secure network by themselves 6 11 8 1 Push Button Configuration WPS Push Button Configuration PBC is initiated by pressing a button on each WPS enabled device and allowing them to connect automatically You do not ...

Page 108: ...uter referred to here as the AP and a client device using the PIN method 1 Ensure WPS is enabled on both devices 2 Access the WPS section of the AP s configuration interface See the device s User s Guide for how to do this 3 Look for the client s WPS PIN it will be displayed either on the device or in the WPS section of the client s configuration interface see the device s User s Guide for how to ...

Page 109: ...ves network and security settings The registrar creates a secure EAP Extensible Authentication Protocol tunnel and sends the network name SSID and the WPA PSK or WPA2 PSK pre shared key to the enrollee Whether WPA PSK or WPA2 PSK is used depends on the standards supported by the devices If the registrar is already part of a network it sends the existing information If not it generates the SSID and...

Page 110: ...orts both functions If the registrar is unconfigured the security settings it transmits to the enrollee are randomly generated Once a WPS enabled device has connected to another device using WPS it becomes configured A configured wireless client can still act as enrollee or registrar in subsequent WPS connections but a configured access point can no longer act as enrollee It will be the registrar ...

Page 111: ... in order to use the network In this case AP1 must be the registrar since it is configured it already has security information for the network AP1 supplies the existing security information to Client 2 Figure 54 WPS Example Network Step 2 In step 3 you add another access point AP2 to your network AP2 is out of range of AP1 so you cannot use AP1 for the WPS handshake with the new access point Howev...

Page 112: ...rollee devices Whether the network uses WPA PSK or WPA2 PSK depends on the device You can check the configuration interface of the registrar device to discover the key the network is using if the device supports this feature Then you can enter the key into the non WPS device and join the network as normal the non WPS device must also support WPA PSK or WPA2 PSK When you use the PBC method there is...

Page 113: ...not involved in the WPS handshake a rogue device must still associate with the access point to gain access to the network Check the MAC addresses of your wireless clients usually printed on a label on the bottom of the device If there is an unknown MAC address you can remove it or reset the AP ...

Page 114: ...AN IP address subnet mask and DHCP settings of your WX3401 B0 Section 7 2 on page 115 7 1 2 What You Need To Know 7 1 2 1 About LAN IP Address IP addresses identify individual devices on a network Every networking device including computers servers routers printers and so on needs an IP address to communicate across the network These networking devices are also known as hosts Subnet Mask Subnet ma...

Page 115: ...gs Figure 57 Network Setting Home Networking Home Networking The following table describes the fields in this screen Table 24 Network Setting Home Networking LAN Setup LABEL DESCRIPTION LAN IP Setup Select DHCP to deploy the WX3401 B0 as a DHCP client in the network When you enable this the WX3401 B0 gets its IP address from the network s DHCP server for example your ISP or router Users connected ...

Page 116: ...Stateful to obtain an IPv6 address using IPv6 stateful autoconfiguration Select Stateless to obtain an IPv6 address using IPv6 stateless autoconfiguration Select Static to configure a fixed IPv6 address for the WX3401 B0 WAN IPv6 Address Enter an IPv6 IP address that your ISP gave to you for the WAN interface IPv6 Gateway Enter the IP address of the next hop gateway The gateway is a router or swit...

Page 117: ...The syslog protocol allows devices to send event notification messages across an IP network to syslog servers that collect the event messages A syslog enabled device can generate a syslog message and send it to a syslog server Syslog is defined in RFC 3164 The RFC defines the packet format content and system log related information of syslog messages Each syslog message has a facility and severity...

Page 118: ...LABEL DESCRIPTION Level Select a severity level from the drop down list box This filters search results according to the severity level you have selected When you select a severity the WX3401 B0 searches through all logs of that severity or higher Category Select the type of logs to display Clear Log Click this to delete all the logs Refresh Click this to renew the log screen Export Log Click this...

Page 119: ... in the syslog server Refer to the documentation of your syslog program for more details Level This field displays the severity level of the log Category This field displays the type of the log Messages This field states the reason for the log Table 26 System Monitor Log System Log continued LABEL DESCRIPTION ...

Page 120: ...ls in this screen 9 3 MLD Status Use this screen to look at the current list of IPv6 multicast groups the WX3401 B0 manages through MLD Multicast Listener Discovery MLD allows an IPv6 switch or router to discover the presence of MLD hosts who wish to receive multicast packets and the IP addresses of multicast groups the hosts want to join on its network MLDv1 is equivalent to IGMPv2 and MLDv2 is e...

Page 121: ... Status The following table describes the labels in this screen Table 28 System Monitor Multicast Status MLD Status LABEL DESCRIPTION Refresh Click this button to update the status on this screen Interface This field displays the name of the WX3401 B0 s interface that belongs to an MLD multicast group Multicast Group This field displays the address of the MLD multicast group to which the interface...

Page 122: ...s Figure 61 System Monitor WLAN Station Status The following table describes the labels in this screen Table 29 System Monitor WLAN Station Status LABEL DESCRIPTION This is the index number of an associated wireless station MAC Address This field displays the MAC address of an associated wireless station Rate Mbps This field displays the transmission rate of WiFi traffic between an associated wire...

Page 123: ...er which represents the strength of the WiFi signal between an associated wireless station and the WX3401 B0 The WX3401 B0 uses the RSSI and SNR values to determine the strength of the WiFi signal 5 means the WX3401 B0 is receiving an excellent WiFi signal 4 means the WX3401 B0 is receiving a very good WiFi signal 3 means the WX3401 B0 is receiving a weak WiFi signal 2 means the WX3401 B0 is recei...

Page 124: ...a network may work with just the host name without the use of the domain name 11 2 System Settings Click Maintenance System to open the following screen Assign a unique name to the WX3401 B0 so it can be easily recognized on your network You can use up to 30 characters including spaces Figure 62 Maintenance System The following table describes the labels in this screen Table 30 Maintenance System ...

Page 125: ... manage user accounts and their privileges on the WX3401 B0 Figure 63 Maintenance User Account The following table describes the labels in this screen Table 31 Maintenance User Account LABEL DESCRIPTION Add New Account Click this button to add a new user account This is the index number of the user account Active This field indicates whether the user account is active or not Clear the check box to...

Page 126: ...s field displays the length of time a user must wait before attempting to log in again after a number if consecutive wrong passwords have been entered as defined in Retry Times Group This field displays whether this user has Administrator or User privileges Modify Click the Edit icon to configure the entry Click the Delete icon to remove the entry Cancel Click Cancel to restore the default or prev...

Page 127: ...r the length of inactive time before the WX3401 B0 will automatically log the user out of the Web Configurator Lock Period Enter the length of time a user must wait before attempting to log in again after a number if consecutive wrong passwords have been entered as defined in Retry Times Group Specify whether this user will have Administrator or User privileges Administrator and User privileges ar...

Page 128: ...ous approaches to access the WX3401 B0 remotely from a LAN connection Section 13 2 on page 128 Note The WX3401 B0 is managed using the Web Configurator 13 2 MGMT Services Use this screen to configure through which interface s each service can access the WX3401 B0 You can also specify service port numbers computers must use to connect to the WX3401 B0 Click Maintenance Remote Management Remote Mana...

Page 129: ...way HTTPS is the secured version of HTTP it makes sure that your data cannot be read during transmission TELNET provides a way to control your WX3401 B0 remotely SSH prevents leakage of data during remote management Additionally it can encrypt all transmitted data PING is a diagnostic tool that can check if your WX3401 B0 is connected to the Internet Cancel Click Cancel to restore the default or p...

Page 130: ...me For effective scheduling and logging the WX3401 B0 s system time must be accurate Use this screen to configure the WX3401 B0 s time based on your local time zone You can enter a time server address select the time zone where the WX3401 B0 is physically located and configure Daylight Savings settings if needed Click Maintenance Time to open the following screen ...

Page 131: ...time server Current Date This field displays the date of your WX3401 B0 Each time you reload this page the WX3401 B0 synchronizes the date with the time server Time and Date Setup First Fifth Time Server Address Select an NTP time server from the drop down list box Otherwise select Other and enter the IP address or URL up to 29 extended ASCII characters in length of your time server Select None if...

Page 132: ...or UTC So in the European Union you would set the day to Last Sunday and the month to March The time you select in the o clock field depends on your time zone In Germany for instance you would select 2 in the Hour field because Germany s time zone is one hour ahead of GMT or UTC GMT 1 End Rule Configure the day and time when Daylight Saving Time ends if you enabled Daylight Saving You can select a...

Page 133: ...ecific model Refer to the label on the bottom of your WX3401 B0 15 2 Firmware Upgrade Settings Click Maintenance Firmware Upgrade to open the following screen Download the latest firmware file from the Zyxel website and upload it to your WX3401 B0 using this screen The upload process uses HTTP Hypertext Transfer Protocol and may take up to two minutes After a successful upload the WX3401 B0 will r...

Page 134: ... 69 Error Message Table 35 Maintenance Firmware Upgrade LABEL DESCRIPTION Upgrade Firmware Restore Default Settings After Firmware Upgrade Select the check box to have the WX3401 B0 automatically reset itself after the new firmware is uploaded Current Firmware Version This is the present Firmware version and the date created File Path Type the location of the file you want to upload in this field ...

Page 135: ...401 B0 User s Guide 135 Note that the WX3401 B0 automatically restarts during the upload causing a temporary network disconnect In some operating systems you may see the following icon on your desktop Network Temporarily Disconnected ...

Page 136: ...ce configurations You can also reset your device settings back to the factory default 16 2 Backup Restore Settings Click Maintenance Backup Restore Information related to factory default settings and backup configuration are shown in this screen You can also use this to restore previous device configurations Figure 70 Maintenance Backup Restore ...

Page 137: ...guration has been restored successfully the login screen appears Login again to restart the WX3401 B0 The WX3401 B0 automatically restarts in this time causing a temporary network disconnect In some operating systems you may see the following icon on your desktop Figure 71 Network Temporarily Disconnected If you uploaded the default configuration file you may need to change the IP address of your ...

Page 138: ... 74 Reset In Process Message You can also press the RESET button on the rear panel to reset the factory defaults of your WX3401 B0 Refer to Section 2 5 on page 23 for more information on the RESET button 16 3 Reboot System Reboot allows you to reboot the WX3401 B0 remotely without turning the power off You may need to do this if the WX3401 B0 hangs for example Click Maintenance Reboot Click Reboot...

Page 139: ...Chapter 16 Backup Restore WX3401 B0 User s Guide 139 Figure 75 Maintenance Reboot ...

Page 140: ... lets you ping an IP address or trace the route packets take to a host Section 17 3 on page 141 17 2 What You Need to Know The following terms and concepts may help as you read through this chapter How CFM Works A Maintenance Association MA defines a VLAN and associated Maintenance End Point MEP ports on the device under a Maintenance Domain MD level An MEP port has the ability to send Connectivit...

Page 141: ...ic The following table describes the fields in this screen Table 37 Maintenance Diagnostic LABEL DESCRIPTION Address Type the IP address of a computer that you want to perform ping traceroute or nslookup in order to test a connection Ping Click this to ping the IPv4 address that you entered Ping 6 Click this to ping the IPv6 address that you entered Trace Route Click this to display the route path...

Page 142: ...142 PART III Troubleshooting and Appendices Appendices contain general information Some information may not apply to your WX3401 B0 ...

Page 143: ... and LEDs The WX3401 B0 does not turn on None of the LEDs turn on 1 Make sure the WX3401 B0 is turned on 2 Make sure you are using the power adapter included with the WX3401 B0 3 Make sure the power adapter is connected to the WX3401 B0 and plugged in to an appropriate power source Make sure the power source is turned on 4 Turn the WX3401 B0 off and on 5 If the problem continues contact the vendor...

Page 144: ...ts See Section 2 5 1 on page 23 I cannot see or access the Login screen in the Web Configurator 1 Make sure you are using the correct IP address The default IP address is 192 168 1 2 See Chapter 3 on page 24 for more details If you changed the IP address See Section 7 2 on page 115 use the new IP address If you changed the IP address and have forgotten it see the troubleshooting suggestions for I ...

Page 145: ... or ask the person who is logged in to log out 3 Turn the WX3401 B0 off and on 4 If this does not work you have to reset the device to its factory defaults See Section 2 5 1 on page 23 18 3 Internet Access I cannot access the Internet 1 Check the hardware connections and follow the instructions at Section 4 3 on page 31depending on if you choose to use a wired or a wireless connection Make sure th...

Page 146: ... the WX3401 B0 is working in AP or Repeater mode and the wireless LAN is enabled on the WX3401 B0 Make sure the wireless adapter on the wireless client is working properly Make sure the wireless adapter installed on your computer is IEEE 802 11 compatible and supports the same wireless standard as the WX3401 B0 Make sure your computer with a wireless adapter installed is within the transmission ra...

Page 147: ...ecting to the same AP simultaneously or add additional APs if necessary Try closing some programs that use the Internet especially peer to peer applications If the wireless client is sending or receiving a lot of information it may have too many programs open that use the Internet What is a Server Set ID SSID An SSID is a name that uniquely identifies a wireless network The AP and all the clients ...

Page 148: ...Chapter 18 Troubleshooting WX3401 B0 User s Guide 148 3 Click Change adapter settings 4 Right click the Ethernet icon and then select Properties ...

Page 149: ...1 B0 User s Guide 149 5 Click Internet Protocol Version 4 TCP IPv4 and then click Properties 6 Select Use the following IP address and enter an IP address from 192 168 1 3 to 192 168 1 254 The Subnet mask will be entered automatically ...

Page 150: ...tion you made before resetting the WX3401 B0 To reset the WX3401 B0 Make sure the power LED is on Press the RESET button for longer than 5 seconds the Power LED begins to blink to set the WX3401 B0 back to its factory default configuration OR Click Maintenance Restore and then click Reset If the WX3401 B0 restarts automatically wait for the WX3401 B0 to finish restarting and log in to the Web Conf...

Page 151: ...ffect how you add another extender to your network For more information on modes see Section 1 1 on page 11 For more information on how to set your device in AP or Repeater mode see Section 1 6 on page 17 If you are using the WPS PBC Push Button Configuration method make sure you press the WPS button in the right way For more information on adding extenders using WPS button see Section 2 4 1 on pa...

Page 152: ...n Please have the following information ready when you contact an office Required Information Product model and serial number Warranty Information Date that you received your device Brief description of the problem and the steps you took to solve it Corporate Headquarters Worldwide Taiwan Zyxel Communications Corporation http www zyxel com Asia China Zyxel Communications Shanghai Corp Zyxel Commun...

Page 153: ...ippines Zyxel Philippines http www zyxel com ph Singapore Zyxel Singapore Pte Ltd http www zyxel com sg Taiwan Zyxel Communications Corporation https www zyxel com tw zh Thailand Zyxel Thailand Co Ltd https www zyxel com th th Vietnam Zyxel Communications Corporation Vietnam Office https www zyxel com vn vi Europe Belarus Zyxel BY https www zyxel by Belgium Zyxel Communications B V https www zyxel...

Page 154: ...ark Zyxel Communications A S https www zyxel com dk da Estonia Zyxel Estonia https www zyxel com ee et Finland Zyxel Communications https www zyxel com fi fi France Zyxel France https www zyxel fr Germany Zyxel Deutschland GmbH https www zyxel com de de Hungary Zyxel Hungary SEE https www zyxel com hu hu Italy Zyxel Communications Italy https www zyxel com it it Latvia Zyxel Latvia https www zyxel...

Page 155: ...nd Zyxel Communications Poland https www zyxel com pl pl Romania Zyxel Romania https www zyxel com ro ro Russia Zyxel Russia https www zyxel com ru ru Slovakia Zyxel Communications Czech s r o organizacna zlozka https www zyxel com sk sk Spain Zyxel Communications ES Ltd https www zyxel com es es Sweden Zyxel Communications https www zyxel com se sv Switzerland Studerus AG https www zyxel ch de ht...

Page 156: ...rica Argentina Zyxel Communications Corporation https www zyxel com co es Brazil Zyxel Communications Brasil Ltda https www zyxel com br pt Colombia Zyxel Communications Corporation https www zyxel com co es Ecuador Zyxel Communications Corporation https www zyxel com co es South America Zyxel Communications Corporation https www zyxel com co es Middle East Israel Zyxel Communications Corporation ...

Page 157: ...ications Corporation https www zyxel com me en North America USA Zyxel Communications Inc North America Headquarters https www zyxel com us en Oceania Australia Zyxel Communications Corporation https www zyxel com au en Africa South Africa Nology Pty Ltd https www zyxel com za en ...

Page 158: ...a2f 0015 2001 db8 1a2f 0 0 15 or 2001 db8 0 0 1a2f 15 Prefix and Prefix Length Similar to an IPv4 subnet mask IPv6 uses an address prefix to represent the network address An IPv6 prefix length specifies how many most significant bits start from the left in the address compose the network address The prefix length is written as x where x is a number For example 2001 db8 1a2b 15 1a2f 0 32 means that...

Page 159: ...f ff00 8 The following table describes some of the predefined multicast addresses The following table describes the multicast addresses which are reserved and can not be assigned to a multicast group Table 39 Predefined Multicast Address MULTICAST ADDRESS DESCRIPTION FF01 0 0 0 0 0 0 1 All hosts on a local node FF01 0 0 0 0 0 0 2 All routers on a local node FF02 0 0 0 0 0 0 1 All hosts on a local ...

Page 160: ...iation IA is a collection of addresses assigned to a DHCP client through which the server and client can manage a set of related IP addresses Each IA must be associated with exactly one interface The DHCP client uses the IA assigned to an interface to obtain configuration from a DHCP server for that interface Each IA consists of a unique IAID and associated IP information The IA type is the type o...

Page 161: ...he received IPv6 prefix for example 2001 db2 48 to generate its LAN IP address Through sending Router Advertisements RAs regularly by multicast the WX3401 B0 passes the IPv6 prefix information to its LAN hosts The hosts then can use the prefix to generate their IPv6 addresses ICMPv6 Internet Control Message Protocol for IPv6 ICMPv6 or ICMP for IPv6 is defined in RFC 4443 ICMPv6 has a preceding Nex...

Page 162: ...s the next hop Otherwise the WX3401 B0 determines the next hop from the default router list or routing table Once the next hop IP address is known the WX3401 B0 looks into the neighbor cache to get the link layer address and sends the packet when the neighbor is reachable If the WX3401 B0 cannot find an entry in the neighbor cache or the state for the neighbor is not reachable it starts the addres...

Page 163: ...Pv6 for IP address assignment you have to additionally install a DHCPv6 client software on your Windows XP Note If you use static IP addresses or Router Advertisement for IPv6 address assignment in your network ignore this section This example uses Dibbler as the DHCPv6 client To enable DHCPv6 client on your computer 1 Install Dibbler and select the DHCPv6 client option on your computer 2 After th...

Page 164: ...Example Enabling IPv6 on Windows 7 Windows 7 supports IPv6 by default DHCPv6 is also enabled when you enable IPv6 on a Windows 7 computer To enable IPv6 in Windows 7 1 Select Control Panel Network and Sharing Center Local Area Connection 2 Select the Internet Protocol Version 6 TCP IPv6 checkbox to enable it 3 Click OK to save the change ...

Page 165: ...dynamic IPv6 address This example shows a global address 2001 b021 2d 1000 obtained from a DHCP server C ipconfig Windows IP Configuration Ethernet adapter Local Area Connection Connection specific DNS Suffix IPv6 Address 2001 b021 2d 1000 Link local IPv6 Address fe80 25d8 dcab c80a 5189 11 IPv4 Address 172 16 100 61 Subnet Mask 255 255 255 0 Default Gateway fe80 213 49ff feaa 7125 11 172 16 100 2...

Page 166: ...e of IP protocol used by the service If this is TCP UDP then the service uses the same port number with TCP and UDP If this is USER DEFINED the Port s is the IP protocol number not the port number Port s This value depends on the Protocol If the Protocol is TCP UDP or TCP UDP this is the IP port number If the Protocol is USER this is the IP protocol number Description This is a brief explanation o...

Page 167: ...s including large files that may not be possible by e mail H 323 TCP 1720 NetMeeting uses this protocol HTTP TCP 80 Hyper Text Transfer Protocol a client server protocol for the world wide web HTTPS TCP 443 HTTPS is a secured http session often used in e commerce ICMP User Defined 1 Internet Control Message Protocol is often used for diagnostic purposes ICQ UDP 4000 This is a popular Internet chat...

Page 168: ...EXEC TCP 514 Remote Execution Daemon RLOGIN TCP 513 Remote Login ROADRUNNER TCP UDP 1026 This is an ISP that provides services mainly for cable modems RTELNET TCP 107 Remote Telnet RTSP TCP UDP 554 The Real Time Streaming media control Protocol RTSP is a remote control for multimedia on the Internet SFTP TCP 115 The Simple File Transfer Protocol is an old way of transferring files between computer...

Page 169: ...n and terminal emulation protocol common on the Internet and in UNIX environments It operates over TCP IP networks Its primary function is to allow users to log into remote host systems VDOLIVE TCP UDP 7000 user defined A videoconferencing solution The UDP port number is specified in the application Table 41 Examples of Services continued NAME PROTOCOL PORT S DESCRIPTION ...

Page 170: ...id the user s authority to operate the device This product has been tested and complies with the specifications for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This device generates uses and can radiate radio frequency energy and if not installed and used accordin...

Page 171: ...tention particulière aux choses suivantes Les dispositifs fonctionnant dans la bande de 5 150 à 5 250 MHz sont réservés uniquement pour une utilisation à l intérieur afin de réduire les risques de brouillage préjudiciable aux systèmes de satellites mobiles utilisant les mêmes canaux Pour les dispositifs munis d antennes amovibles le gain maximal d antenne permis pour les dispositifs utilisant la b...

Page 172: ... autres dispositions pertinentes de la directive 2014 53 UE Hrvatski Croatian Zyxel ovime izjavljuje da je radijska oprema tipa u skladu s Direktivom 2014 53 UE Íslenska Icelandic Hér með lýsir Zyxel því yfir að þessi búnaður er í samræmi við grunnkröfur og önnur viðeigandi ákvæði tilskipunar 2014 53 UE Italiano Italian Con la presente Zyxel dichiara che questo attrezzatura è conforme ai requisiti...

Page 173: ...where anyone can walk on the power adaptor or cord Please use the provided or designated connection cables power cables adaptors Connect it to the right supply voltage for example 110V AC in North America or 230V AC in Europe If the power adaptor or cord is damaged it might cause electrocution Remove it from the device and the power source repairing the power adapter or cord is prohibited Contact ...

Page 174: ...sumption 0 5W Wireless setting please refer to the chapter about wireless settings for more detail European Union Disposal and Recycling Information The symbol below means that according to local regulations your product and or its battery shall be disposed of separately from domestic waste If this product is end of life take it to a recycling station designated by local authorities At the time of...

Page 175: ...沙土食物或其他不合適的材料雷雨天氣時不要安裝使用或維修此設備有遭受電擊的風險切勿重摔或撞擊設備並勿使用不正確的電源變壓器若接上不正確的電源變壓器會有爆炸的風險請勿隨意更換產品內的電池如果更換不正確之電池型式會有爆炸的風險請依製造商說明書處理使用過之電池請將廢電池丟棄在適當的電器或電子設備回收處請勿將設備解體請勿阻礙設備的散熱孔空氣對流不足將會造成設備損害請插在正確的電壓供給插座如北美台灣電壓 110V AC 歐洲是 230V AC 假若電源變壓器或電源變壓器的纜線損壞請從插座拔除若您還繼續插電使用會有觸電死亡的風險請勿試圖修理電源變壓器或電源變壓器的纜線若有毀損請直接聯絡您購買的店家購買一個新的電源變壓器請勿將此設備安裝於室外此設備僅適合放置於室內請勿隨一般垃圾丟棄請參閱產品背貼上的設備額定功率請參考產品型錄或是彩盒上的作業溫...

Page 176: ...rchaser This warranty is in lieu of all other warranties express or implied including any implied warranty of merchantability or fitness for a particular use or purpose Zyxel shall in no event be held liable for indirect or consequential damages of any kind to the purchaser To obtain the services of this warranty contact your vendor You may also refer to the warranty policy for the region in which...

Page 177: ...l WiFi 102 configuration backup 137 reset 138 restoring 137 connection status screen 26 overview 73 Connectivity Check Messages see CCMs contact information customer support 152 copyright 170 CTS threshold 103 customer support 152 D daisy chain 12 13 data fragment threshold 103 disclaimer 170 E encryption 105 Extended Service Set IDentification 85 89 F filters MAC address 90 104 firmware 133 versi...

Page 178: ...Language icon 30 layout icon 81 LBR 140 limitations WiFi 105 WPS 112 link trace 140 Link Trace Message see LTM Link Trace Response see LTR login 24 password 24 Logout icon 30 logs 117 120 Loop Back Response see LBR loopback 140 LTM 140 LTR 140 M MA 140 MAC address 91 filter 90 104 MAC authentication 90 Maintenance Association see MA Maintenance Domain see MD Maintenance End Point see MEP MBSSID 10...

Page 179: ...4 syslog protocol 117 severity levels 117 system firmware 133 version 76 password 24 status 73 LAN 76 81 WiFi 76 time 130 system information 75 T Theme icon 30 thresholds data fragment 103 RTS CTS 103 time 130 TWT Target Wakeup Time 83 U upgrading firmware 133 W warranty 176 note 176 web browser version recommended 24 Web Configurator layout 27 login 24 overview 24 password 24 WEP Encryption 87 Wi...

Page 180: ... configuration 78 WiFi6 introduction 83 wireless basics 82 wireless channel 146 wireless group multiple setup 67 wireless LAN 146 wireless network secure setup 63 wireless security troubleshooting 146 wireless tutorial 66 WPS 22 107 109 example 110 limitations 112 PIN 108 example 109 push button 107 WPS button 22 WPS methods tutorial 66 ...

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