manualshive.com logo in svg

ZyXEL Communications Prestige 645M-A1, User Manual, Page: 85 / 92

Share
Download
ZyXEL Communications Prestige 645M-A1 User Manual Download Page 85

 

 

Prestige 645M-A1 ADSL Bridge 

Troubleshooting  

8-3 

8.5  Problem with Remote Node Connections 

Table 8-5 Troubleshooting a Connection to a Remote Node or ISP 

PROBLEM CORRECTIVE 

ACTION 

Check menu 4 to verify that the 

My Login

 and 

My Password

 fields 

have the proper entries.   

In menu 11.1, verify your login name and password for the remote 
node. 

Can’t connect to a remote node or 
ISP 

If these steps fail, you may need to verify your login and password 
with your ISP. 

 

 

Summary of Contents for Prestige 645M-A1

Page 1: ...Prestige 645M A1 ADSL Bridge User s Guide Version 3 40 May 2003...

Page 2: ...ZyXEL Communications Corporation All rights reserved Disclaimer ZyXEL does not assume any liability arising out of the application or use of any products or software described herein Neither does it c...

Page 3: ...the purchaser This warranty is in lieu of all other warranties express or implied including any implied warranty of merchantability or fitness for a particular use or purpose ZyXEL shall in no event...

Page 4: ...energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications If this equipment does cause harmful interference to radio television re...

Page 5: ...com tw 886 3 578 2439 ftp europe zyxel com ZyXEL Communications Corp 6 Innovation Road II Science Based Industrial Park Hsinchu 300 Taiwan support zyxel com 1 714 632 0882 800 255 4101 www zyxel com N...

Page 6: ...hapter 2 Hardware Installation Initial Setup 2 1 2 1 Front Panel LEDs of the Prestige 2 1 2 2 Rear Panel and Connections 2 2 2 2 1 DSL Port 2 2 2 2 2 One Auto sensing Auto negotiating LAN 10 100M Port...

Page 7: ...3 7 Multiplexing 3 4 3 7 1 VC based multiplexing 3 4 3 7 2 LLC based multiplexing 3 4 3 8 Encapsulation 3 4 3 8 1 PPPoA 3 4 3 8 2 RFC 1483 3 4 3 9 IP Address Assignment 3 5 3 9 1 Using PPP Encapsulat...

Page 8: ...stic 6 9 6 6 Command Interpreter Mode 6 10 Chapter 7 Configuration and Firmware File Maintenance 7 1 7 1 Filename Conventions Overview 7 1 7 2 Backup Configuration Overview 7 2 7 2 1 Backup Configurat...

Page 9: ...Problems Telnetting into the Prestige 8 1 8 3 Problems With the WAN Interface 8 2 8 4 Problems With the LAN Interface 8 2 8 5 Problem with Remote Node Connections 8 3 Appendix A Virtual Circuit Topolo...

Page 10: ...6 Figure 3 4 Internet Access Setup 3 7 Figure 4 1 Remote Node Setup 4 2 Figure 4 2 Remote Node Profile 4 3 Figure 5 1 Filter Set Configuration 5 2 Figure 5 2 Filter Rules Summary 5 3 Figure 5 3 Generi...

Page 11: ...p Configuration 7 3 Figure 7 2 FTP Session Example 7 4 Figure 7 3 Restore Configuration 7 7 Figure 7 5 System Maintenance Upload Firmware 7 8 Figure 7 6 Upload System Firmware 7 8 Figure 7 7 Upload Sy...

Page 12: ...5 4 Table 5 3 Generic Filter Rule 5 5 Table 6 1 System Maintenance Status 6 2 Table 6 2 System Maintenance Information 6 4 Table 6 3 System Maintenance UNIX Syslog 6 7 Table 6 4 System Maintenance Di...

Page 13: ...ou get up and running right away It contains a detailed easy to follow connection diagram default settings handy checklists and information on setting up your network and configuring for Internet acce...

Page 14: ...he Prestige 645M A1 ADSL Bridge may be referred to as the P645M or the Prestige in this user s guide The following section offers some background information on DSL Skip to Chapter 1 if you wish to be...

Page 15: ...am capacity Asymmetrical services ADSL are suitable for Internet users because more information is usually downloaded than uploaded For example a simple button click in a web browser can start an exte...

Page 16: ......

Page 17: ...Getting Started I P Pa ar rt t I I Getting Started This part covers Getting to Know Your Prestige Hardware Installation and Setup and Internet Access...

Page 18: ......

Page 19: ...a number of features that give it the flexibility to provide a complete Internet access solution for almost any user Ease of Installation Your Prestige is designed for quick intuitive and easy instal...

Page 20: ...ork Management SMT System Management Terminal through a telnet connection PAP and CHAP Security The Prestige supports PAP Password Authentication Protocol and CHAP Challenge Handshake Authentication P...

Page 21: ...t is compatible with all major ADSL DSLAM providers A DSLAM is a rack of ADSL line cards with data multiplexed into a backbone network interface connection e g T1 OC3 DS3 ATM or Frame Relay Think of i...

Page 22: ......

Page 23: ...1 Prestige Front Panel The table below describes the status of the front panel LEDs Table 2 1 Front Panel LED Description LED COLOR STATUS DESCRIPTION PWR Green On The Prestige is receiving power Off...

Page 24: ...the DSL line ADSL Green Off The DSL link is down Blinking The Prestige is receiving or sending data ACT Green Off The Prestige is ready but not sending or receiving data 2 2 Rear Panel and Connections...

Page 25: ...e front panel turns on 2 2 3 Using the Reset Button Resetting the Prestige deletes your entire custom configuration Restore the default configuration file by holding this button in for more than five...

Page 26: ...ernet access and telephone service on the same line Splitters also eliminate the destructive interference conditions caused by telephone sets The purchase of a POTS splitter is optional Noise generate...

Page 27: ...Hz A microfilter acts as a low pass filter for your telephone to ensure that ADSL transmissions do not interfere with your telephone voice transmissions The purchase of a telephone microfilter is opti...

Page 28: ...Prestige Using Telnet The following procedure details how to telnet into your Prestige Step 1 In Windows click Start usually in the bottom left corner Run and then type telnet 192 168 1 1 the default...

Page 29: ...character you type Please note that if there is no activity for longer than five minutes after you log in your Prestige will automatically log you out Password Figure 2 5 Login Screen 2 7 3 SMT Menu...

Page 30: ...MT Interface The SMT System Management Terminal is the interface that you use to configure your Prestige Several operations that you should be familiar with before you attempt to modify the configurat...

Page 31: ...Press the SPACE BAR to select You need to fill in two types of fields The first requires you to type in the appropriate information The second allows you to cycle through the available choices by pre...

Page 32: ...ess Setup This menu provides convenient set up for an Internet connection 11 Remote Node Setup Use this menu to configure the Remote Node s for LAN to LAN connection s including the Internet 21 Filter...

Page 33: ...set a new password 2 10 General Setup Menu 1 General Setup contains administrative and system related information shown next The System Name field is for identification purposes However because some...

Page 34: ...but dashes and underscores _ are accepted HAL Location optional Enter the geographic location up to 31 characters of your Prestige branch Contact Person s Name optional Enter the name up to 30 charact...

Page 35: ...net access 3 2 LANs and WANs A LAN Local Area Network is a computer network limited to the immediate area usually the same building or floor of a building A WAN Wide Area Network on the other hand is...

Page 36: ...and 255 are reserved In other words the first 3 numbers specify the network number while the last number identifies an individual computer on that network The subnet mask specifies the network number...

Page 37: ...gure the Ethernet using Menu 3 Ethernet Setup From the main menu enter 3 to open menu 3 Figure 3 2 TCP IP Ethernet Setup Table 3 1 TCP IP Ethernet Setup FIELD DESCRIPTION EXAMPLE TCP IP Setup IP Addre...

Page 38: ...7 2 LLC based multiplexing In this case one VC carries multiple protocols with protocol identifying information being contained in each packet header Despite the extra bandwidth and processing overhe...

Page 39: ...dio and video connections Peak Cell Rate PCR is the maximum rate at which the sender can send cells This parameter may be lower but not higher than the maximum line speed 1 ATM cell is 53 bytes 424 bi...

Page 40: ...up for one of the remote nodes that you can access in menu 11 Before you configure your Prestige for Internet access you need to collect your Internet account information from your ISP and telephone c...

Page 41: ...he main menu enter 4 to go to Menu 4 Internet Access Setup as shown next The following table contains instructions on how to configure your Prestige for Internet access Get the VPI and VCI from your t...

Page 42: ...Bit Rate to specify fixed always on bandwidth Select UBR Unspecified Bit Rate for applications that are non time sensitive such as e mail Select VBR Variable Bit Rate for bursty traffic and bandwidth...

Page 43: ...es and Index II P Pa ar rt t I II I Remote Node Configuration Filter Configuration System Maintenance Toubleshooting Appendices Index This part describes Remote Node Configuration Filter Configuration...

Page 44: ......

Page 45: ...endent parameters for a remote node 4 2 1 Encapsulation and Multiplexing Scenarios For Internet access you should use the encapsulation and multiplexing methods used by your ISP For a LAN to LAN appli...

Page 46: ...FC 1483 encapsulation and VC based multiplexing 4 2 2 Remote Node Profile To configure a remote node follow these steps Step 1 From the main menu enter 11 to open Menu 11 Remote Node Setup Step 2 When...

Page 47: ...MyISP Active Press SPACE BAR and then ENTER to select Yes to activate or No to deactivate this node Inactive nodes are displayed with a minus sign in SMT menu 11 Yes Encapsulation PPPoA refers to RFC...

Page 48: ...rnet Addr information in its internal tables while the line is down If this information is retained your Prestige 645M will not have to recompile the tables when the line is brought back up 0 VPI Ente...

Page 49: ...ompt Press ENTER to confirm or ESC to cancel to save your configuration or press ESC to cancel and go back to the previous screen 4 2 3 Outgoing Authentication Protocol For obvious reasons you should...

Page 50: ......

Page 51: ...match is found The following sections describe how to configure filter sets The Filter Structure of the Prestige A filter set consists of one or more filter rules Usually you would group related rules...

Page 52: ...ONFIRM or ESC to CANCEL Figure 5 1 Filter Set Configuration Step 2 Enter the index of the filter set you wish to configure no 1 12 and press ENTER Step 3 Enter a descriptive name or comment in the Edi...

Page 53: ...r the rule is active or not Y means the filter rule is active N means the filter rule is inactive Type Refers to the type of filter rule GEN Generic Filter Rules The filter rule parameters will be dis...

Page 54: ...ked If More is Yes then Action Matched and Action Not Matched will be N A Y means there are more rules to check N means there are no more rules to check m Refers to Action Matched F means to forward t...

Page 55: ...g the result against the Value to determine a match The Mask and Value are specified in hexadecimal numbers Note that it takes two hexadecimal digits to represent a byte so if the length is 4 the valu...

Page 56: ...packet is disposed of according to the action fields If More is Yes then Action Matched and Action Not Matched will be N A Yes Log Select the logging option from the following None No packets will be...

Page 57: ...filter set s as appropriate You can cascade up to four filter sets by entering their numbers separated by commas Figure 5 4 Filtering Remote Node Traffic Specify up to 4 filters separated by commas M...

Page 58: ......

Page 59: ...to open Menu 24 System Maintenance as shown below Menu 24 System Maintenance 1 System Status 2 System Information and Console Port Speed 3 Log and Trace 4 Diagnostic 5 Backup Configuration 6 Restore C...

Page 60: ...ode Lnk This is the remote node index number and link type Link types are PPP and RFC 1483 Status Shows the status of the remote node TxPkts The number of packets transmitted to this remote node RxPkt...

Page 61: ...Line Status Shows the current status of the ADSL line which can be Up Down Wait for Init or Initializing Upstream Speed Shows the ADSL line upstream speed Downstream Speed Shows the ADSL line downstre...

Page 62: ...an be modified in Menu 1 General Setup Routing Refers to the routing protocol used ZyNOS F W Version Refers to the ZyNOS ZyXEL Network Operating System firmware version and date created ZyNOS is a reg...

Page 63: ...P Mask This shows the subnet mask of the Prestige DHCP This field shows the DHCP setting None Server or Server Inact of the Prestige Press 2 to display the next screen Menu 24 2 1 Change Consol Port S...

Page 64: ...information messages are presented in the next figure 58 Sat Jan 1 00 00 01 2000 PP0a INFO LAN promiscuous mode 0 59 Sat Jan 1 00 00 01 2000 PINI WARN SNMP TRAP 0 cold start 60 Sat Jan 1 00 00 01 200...

Page 65: ...ESCRIPTION Syslog Active Press SPACE BAR and then ENTER to turn syslog on or off Syslog IP Address Type the IP address of your syslog server Log Facility Press SPACE BAR and then ENTER to select one o...

Page 66: ...Jul 19 11 19 32 192 168 102 2 ZyXEL Communications Corp board 0 line 0 channel 0 call 1 C02 OutCall Connected 64000 40002 Jul 19 11 20 06 192 168 102 2 ZyXEL Communications Corp board 0 line 0 channe...

Page 67: ...ZyXEL Communications Corp IP Src 192 168 102 20 Dst 202 132 154 1 UDP spo 05d4 dpo 0035 S03 R01mF 4 PPP log PPP Log Message Format sdcmdSyslogSend SYSLOG_PPPLOG SYSLOG_NOTICE String String ppp Proto...

Page 68: ...initializes the xDSL link to the telephone company Ping Host This diagnostic test pings the host which determines the functionality of the TCP IP protocol on both systems and the links in between Reb...

Page 69: ...nd by typing help or at the command prompt Type exit to return to the SMT main menu when finished Enter Menu Selection Number 8 Copyright c 1994 2001 ZyXEL Communications Corp Ras Valid commands are s...

Page 70: ......

Page 71: ...mes referred to as the ras file is the system firmware and has a bin filename extension With many ftp and tftp clients the filenames are similar to those seen next ftp put firmware bin ras This is a s...

Page 72: ...tige configurations system related data including the default password the error log and the trace log Firmware Ras bin This is the generic name for the ZyNOS firmware on the Prestige 7 2 Backup Confi...

Page 73: ...TFTP please see your user manual Press ENTER to Exit Figure 7 1 Backup Configuration 7 2 2 Using the FTP command from the DOS Prompt Step 1 Launch the FTP client on your computer Step 2 Enter open an...

Page 74: ...f your ISP or service administrator has enabled this option Normal The server requires a unique User ID and Password to login Transfer Type Transfer files in either ASCII plain text format or in binar...

Page 75: ...sfer mode to binary before starting data transfer Step 5 Use the TFTP client see the example below to transfer files between the Prestige and the computer The file name for the configuration file is r...

Page 76: ...rom 0 Binary Transfer the file in binary mode Abort Stop transfer of the file TFTP over WAN will not work if you have applied a filter in menu 11 1 WAN to block Telnet service 7 3 Restore Configurati...

Page 77: ...1 Launch the FTP client on your workstation 2 Type open and the IP address of your system Then type root and SMT password as requested 3 Type put backupfilename rom 0 where backupfilename is the name...

Page 78: ...e and the configuration file using FTP Menu 24 7 1 System Maintenance Upload System Firmware To upload the system firmware follow the procedure below 1 Launch the FTP client on your workstation 2 Type...

Page 79: ...ient program For details on uploading system firmware using TFTP note that you must remain on this menu to upload system firmware using TFTP please see your manual Press ENTER to Exit Figure 7 7 Uploa...

Page 80: ...ock Telnet service 7 4 4 TFTP File Upload The Prestige also supports the up downloading of the firmware and the configuration file using TFTP Trivial File Transfer Protocol over LAN Although TFTP shou...

Page 81: ...the SMT in CI mode before and during the TFTP transfer For details on TFTP commands see following example please consult the documentation of your TFTP client program For UNIX use get to transfer from...

Page 82: ......

Page 83: ...ged in and connected to the Prestige If the error persists you may have a hardware problem In this case you should contact your vendor 8 2 Problems Telnetting into the Prestige Table 8 2 Troubleshooti...

Page 84: ...e of multiplexing settings are the same as what you collected from your telephone company and ISP Initialization of the ADSL connection failed Restart the Prestige If you still have problems you may n...

Page 85: ...n to a Remote Node or ISP PROBLEM CORRECTIVE ACTION Check menu 4 to verify that the My Login and My Password fields have the proper entries In menu 11 1 verify your login name and password for the rem...

Page 86: ......

Page 87: ...en circuit end points Diagram 1 Virtual Circuit Topology Think of a virtual path as a cable that contains a bundle of wires The cable connects two points and wires within the cable provide individual...

Page 88: ......

Page 89: ...dapter Model AA121A Input Power AC120Volts 60Hz 18W Output Power AC12Volts 1 0A Power Consumption 10 W Safety Standards UL CUL UL 1310 CSA C22 2 No 223 U K PLUG STANDARDS AC Power Adapter Model AA 121...

Page 90: ...tion 10 W Safety Standards ITS GS CE EN 60950 CHINESE PLUG STANDARDS AC Power Adapter Model DV 121AACCP 5720 Input Power AC220Volts 50Hz 18W Output Power AC12Volts 1 0A Power Consumption 10 W Safety S...

Page 91: ...ntions 7 1 Filter About 5 1 Applying 5 7 Ethernet 5 7 Remote Node 5 7 Configuring a Filter Set 5 1 Filter log 6 7 Generic Rule 5 5 Rules 5 2 Structure 5 1 Filter log 6 9 FTP File Transfer 7 8 L LAN 6...

Page 92: ...Syslog IP Address 6 7 System Syslog 6 6 System Maintenance 6 11 7 2 7 5 7 6 7 7 7 8 7 10 System Status 6 1 T TCP IP 5 3 6 10 TFTP File Transfer 7 10 Troubleshooting 8 1 ADSL 8 2 LAN 8 2 Remote Node 8...

Reviews:

No comments