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38 Installation

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Summary of Contents for Prestige 100

Page 1: ...Prestige 100 User s Manual Version 3 0 JiH5 ACCESSING INTERNET INTRANET...

Page 2: ...ment as provided under this warranty is the exclusive remedy of the purchaser This warranty is in lieu of all other warranties express or implied including any implied warranty of merchantability or f...

Page 3: ...erein without notice This document is subject to change without notice Acknowledgments Trademarks mentioned in this manual are used for informational purposes only Trademarks are properties of their r...

Page 4: ...ian for help Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Shielded RS 232 cables are required to be...

Page 5: ...otection users should ensure that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present are connected together This precaution may b...

Page 6: ...ending directive on the approximation of the laws of the member states relating to Eletro Magnetic Compatibility Contacting ZyXEL If you have questions about your ZyXEL product or desire assistance co...

Page 7: ...his FTP address ftp zyxel com For European and Asian versions and related files use the address ftp zyxel co at Postal Service You can send written communications to the following address ZyXEL Commun...

Page 8: ...l On Demand 2 Bandwidth On Demand 2 Network Management 3 DHCP Support Dynamic Host Configuration Protocol 3 Security 3 Call Control 3 Data Compression 3 Networking Compatibility 3 Applications For You...

Page 9: ...ge 23 Connecting an Ethernet Cable to your Prestige 23 Connecting a Power Adapter to your Prestige 24 Prestige Front Panel 24 Powering On Your Prestige 25 Navigating Through the SMT 27 SMT Summary 28...

Page 10: ...Filter Structure 78 Configuring a Filter Set 79 Configuring a Filter Rule 82 TCP IP Filter Rule 82 Generic Filter Rule 85 9 System Security 89 About System Security For the Prestige 89 Configuring th...

Page 11: ...the Prestige 109 Connecting the RS 232 cable cannot access the SMT 109 Problems With the ISDN Line 110 The ISDN initialization failed 110 The ISDN loopback test failed 110 Problems with the LAN Inter...

Page 12: ...xii...

Page 13: ...Network Address Translation POTS line support Plain Old Telephone Service also called A B Adapter in Europe extensive Network Management and the latest security features Features The Prestige 100 is...

Page 14: ...hines or modems This allows the ISDN line to be used for voice calls as well as data calls Dial On Demand The Dial On Demand feature allows the Prestige to automatically place a call to a Remote Node...

Page 15: ...rity The Prestige supports PAP Password Authentication Protocol and CHAP Challenge Handshake Authentication Protocol Call Control The Prestige provides budget management for outgoing calls and maintai...

Page 16: ...for the cost of a single user Single User Account address mapping can also be used for LAN to LAN connection Telecommuting Server The Prestige allows Remote Dial in Users to dial in and gain access to...

Page 17: ...art One Chapters 1 3 to correctly connect your Prestige to your LAN You can then refer to other chapters of the manual depending on which applications you wish to use What This Manual Doesn t Cover Th...

Page 18: ...male adapter One LAN crossover cable red tag One LAN straight cable white tag One Prestige Support Disk One Prestige 128 100 Quick Start Guide This Prestige 100 User s Manual Additional Installation R...

Page 19: ...erminal emulation 9600 Baud rate No parity 8 Data bits 1 Stop bit After the Prestige has been successfully connected to your network you can make future changes to the configuration by using a Telnet...

Page 20: ...8 Introduction...

Page 21: ...formation about your ISDN phone line and the LAN which you will be connected to Once this information has been collected it will be used to configure your Prestige After you have successfully configur...

Page 22: ...is information worksheet has been provided to help you get through setup and installation of your Prestige as easily as possible Ordering Your ISDN Line If you do not have the ISDN line installed alre...

Page 23: ...ing Code S Capability EZ ISDN 1 3 Provide your telephone company with the proper provisioning information 4 When the telephone company installs your ISDN line please be sure to obtain the following in...

Page 24: ...formation to complete the worksheet and configure your Prestige Your telephone company can give you the following information to configure the Prestige Switch Type Geography No of Phone s No of SPIDs...

Page 25: ...these fields will only accept digits so and spaces will not be accepted Analog Call Check the appropriate Analog Call option on the worksheet for each telephone number This information is later used...

Page 26: ...r Please note that every machine on an internet must have a unique IP address do not assign an arbitrary address to any machine IP Sub net Mask This field is required for TCP IP protocol An IP address...

Page 27: ...Before You Begin 15 IP Subnet Mask Number of Host ID s Number of Bits 255 255 255 224 30 27 255 255 255 255 1 32...

Page 28: ...s _______________________________________ Protocol Routing ___TCP IP ISDN Setup Information Switch Type check one ___AT T 5ESS NI 1 ___AT T Point to Point ___AT T 5ESS Multipoint ___Northern Telecom N...

Page 29: ...nd Telephone Number _______________________________________ Analog Call check one ___Phone1 ___Phone2 ___DOVBS 2nd SPID Number _______________________________________ DSS1 ISDN ISDN Data Number Subadd...

Page 30: ...___________ Incoming Number Matching ___MSN ___CDSA ___Don t Care Analog Call Routing ___A B 1 ___A B 2 ___Ignore Global Analog Call ___Accept ___Ignore 1TR6 ISDN ISDN Data Number ____________________...

Page 31: ...us Number _______________________________________ Incoming Number Matching ___EAZ ___Don t Care Analog Call Routing ___A B 1 ___A B 2 ___Ignore Ethernet Setup Information Ethernet Interface check one...

Page 32: ...20 Before You Begin...

Page 33: ...f the Prestige is shown below Refer to this diagram to identify all of the ports on your device when you attempt to make the various connections Figure 3 1 Rear Panel Diagram A Warning On Connection C...

Page 34: ...e connect the 9 pin end of the cable to the DTE port on the back panel of the Prestige Connect the other end to the RS 232 cable connected to the serial port COM1 COM2 or any other COM port of your co...

Page 35: ...HONE 2 In order to receive incoming calls using a device connected to PHONE ports you need to enter Phone1 or Phone2 in the Analog Call field under the desired telephone number e g 1st phone in SMT Me...

Page 36: ...10Base2 cabling Connecting a Power Adapter to your Prestige Plug the power adapter into the outlet on the rear panel of the Prestige labeled POWER At this point you should have connected the RS 232 ca...

Page 37: ...affic over the LAN ETHERNET COL This LED indicates that there is transmission collision over the LAN PHONE 1 This LED indicates the functionality of the POTS port 1 on the Prestige If there is a devic...

Page 38: ...low Figure 3 4 Login Screen Enter the default password 1234 to get into the Main Menu of System Management Terminal SMT Note that once you are in the SMT and if there is no activity for longer than 5...

Page 39: ...he Cursor Within a menu press Enter carriage return to move to the next field You can also use the Up and Down keys to move to the previous and the next field respectively Entering Information There a...

Page 40: ...escription 1 General Setup Setup general information 2 ISDN Setup Setup ISDN configuration 3 Ethernet Setup Setup Ethernet configuration 4 Internet Access Setup A quick and easy way to setup Internet...

Page 41: ...ystem status diagnostics firmware upload etc 99 Exit To exit from SMT and return to the blank screen General Setup This menu contains administrative and system related information Enter 1 in the main...

Page 42: ...ve a different number of telephone numbers If you are in North America you may also have SPIDs Service Profile Identifier Make sure that you have correct and complete telephone numbers and SPIDs You n...

Page 43: ...seven digit format for example 5551212 Note that the Prestige only accepts digits please do not include and spaces in this field This field should be no longer than 19 digits 4 Analog Call This tells...

Page 44: ...1TR6 2 B Channel Usage This field is fixed as Switch Switch 3 ISDN Data Subaddress Enter the telephone number and subaddress assigned to the ISDN data call for the Prestige It will be used as outgoing...

Page 45: ...ould be no longer than 3 digits Otherwise leave this field blank 7 PABX Number with S T Bus Number Enter the S T bus number if the Prestige is connected to an ISDN PABX If this field is left as blank...

Page 46: ...they will be routed to the A B Adapter 2 if the setting is A B Adapter 2 Or they will not be answered if the setting is Ignore 10 Global Analog Call All global analog calls will be answered and routed...

Page 47: ...lease note the error message that you receive and take the appropriate troubleshooting action Figure 3 10 ISDN Loop back Test Screen TCP IP Ethernet Setup and DHCP Menu 3 is used to enter Ethernet rel...

Page 48: ...ne the filter sets 3 DHCP This field determines what mode of DHCP Dynamic Host Configuration Protocol support the Prestige should use If it is set to None DHCP will not be used If it is set to Server...

Page 49: ...host ID The IP Subnet Mask is used to specify the network ID portion of the address expressed in dotted decimal notation The Prestige will automatically calculate this mask based on the IP address th...

Page 50: ...38 Installation When you are finished press ENTER at the message Press ENTER to Confirm to save your selections or press ESC at any time to cancel them...

Page 51: ...ccess on one screen Before you configure the Prestige for Internet access you need to collect the following information from your ISP Internet Service Provider IP address of the ISP s gateway optional...

Page 52: ...ed networks using any protocol An internet can be as simple as two hosts on a LAN or it can be as complex as the Internet itself Every machine on the Internet must have a unique address within that in...

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Page 54: ...ank 4 Pri mary Phone and Sec ondary Phone Number Both the Primary and the Secondary Phone number refer to the number that the Prestige will dial to connect to the ISP The Prestige will always call you...

Page 55: ...ferred between your Prestige and the Internet There are four options for this field 64K The Prestige will place 64Kbps bits per second digital data calls 56K For the North America only The Prestige wi...

Page 56: ...to simplify the allocation of IP addresses when connecting branch offices to the corporate network The IP address for the Single User Account can be either fixed or dynamically assigned by the ISP or...

Page 57: ...t configure a server IP address All incoming inquiries will be filtered out by the Prestige Therefore servers on your network are protected 4 UDP and TCP datagrams can be routed In addition ICMP echo...

Page 58: ...nt Server IP Addr If you want to make a single server e g a Web server accessible to outside users enter that server s IP address here Press ENTER at the message Press ENTER to Confirm to confirm your...

Page 59: ...The Remote IP Address field should be set to 1 1 1 1 4 In Menu 11 3 set the remote node s subnet mask to 0 0 0 0 and set RIP to None 5 Save the new configuration Once you have done this if you need to...

Page 60: ...48 Configuring for Internet Access...

Page 61: ...e Node is configured properly traffic to the remote LAN will trigger the Prestige to make a call automatically i e Dial On Demand Similarly calls from the remote LAN will be answered automatically and...

Page 62: ...igure 5 2 Menu 11 1 Remote Node Profile 1 Rem Node Name This is a required field Enter a descriptive name for the Remote Node e g SJHQ This field can support up to eight characters This name must be u...

Page 63: ...his field combined with the Rem Node Password will be used to authenticate the incoming calls from this node 5 Incoming Rem Node Password Enter the password used when this Remote Node calls into the P...

Page 64: ...Protocol and CHAP Challenge Handshake Authentication Protocol PAP sends the user name and password in plain text CHAP scrambles the password before it is sent over the wire Generally speaking CHAP is...

Page 65: ...press ENTER This will bring you to Menu 11 2 Remote Node PPP Options For more information on configuring PPP options please see the section Editing PPP Options 14 IP Addr This is a required field if R...

Page 66: ...n this Remote Node and the Prestige You can choose from 12 different filter sets In addition you can link up to 4 filter sets together for further customization e g 1 5 9 12 Please note that spaces an...

Page 67: ...ill be brought up if traffic on the initial channel is higher than the high Target Utility number for longer than the specified Add Persist value Similarly the second channel will be dropped if the tr...

Page 68: ...l and continue with the first channel alone Editing PPP Options Figure 5 3 Remote Node PPP Options 1 Encapsulation Select CCP Compression Control Protocol for the PPP or MP link There are two options...

Page 69: ...ls can be used 6 Multiple Link Options Target Utility Enter the two thresholds separated by a for subtracting and adding the second channel The default is 32 48 7 Multiple Link Options Add Persist Thi...

Page 70: ...58 Remote Node Configuration...

Page 71: ...y Remote Dial in Users are individual users who dial in to the Prestige directly from their workstations while Remote Nodes represent networks and are used for LAN to LAN connections This chapter disc...

Page 72: ...Remote User Telecommuter Dial In Server Application The Prestige can also be used as a dial in server This application allows the Prestige to provide services for workstations on a remote network For...

Page 73: ...ction covers the default dial in parameters The parameters in Menu 13 affect incoming calls from all Remote Dial in Users and Remote Nodes before authentication is completed Once authentication is com...

Page 74: ...ll incoming calls There are three options for this field None No CLID is required Required Must provide CLID or call is disconnected Preferred If the CLID is available then CLID will be used to do aut...

Page 75: ...be used to respond to the far end s authentication request This field does not apply to CHAP authentication 6 Multiple Link Options Max Trans Rate Enter the maximum data transfer rate between your Pr...

Page 76: ...ly if you selected Yes in the Dial In IP Address Supplied By IP Pool field The IP pool contains contiguous IP addresses and this field specifies the first one in the pool 12 IP Count 1 2 In this field...

Page 77: ...ld will only be used if the Recv Authen is set to None and the call is not mapped to any Remote Node or Remote Dial in User or the Prestige calls back to the Remote Dial in User Once you have complete...

Page 78: ...inactive the user record is still kept in the database for later activation Deactivated users are displayed with a minus sign at the beginning of the name in Menu 14 3 Password Enter the password for...

Page 79: ...h this Remote Dial in User calls The Prestige will check this number against the CLID in the incoming call If they do not match and the CLID Authen is Required then the Prestige will reject the call 8...

Page 80: ...ance your company pays for the connection charges for telecommuting employees and you are using the Prestige as the dial in server You can turn on both the CLID authentication and call back options fo...

Page 81: ...ely To create more network numbers you shift some bits from the host ID to the network ID For instance to partition a class C network number 192 68 135 0 into two you shift 1 bit from the host ID to t...

Page 82: ...2 7 254 8 255 LAN to LAN Application A typical LAN to LAN application is to use the Prestige to call from a branch office to the headquarters Up to four users can access the Prestige simultaneously on...

Page 83: ...ial in parameters in menu 13 see Chapter 6 1 Route Make sure IP is among the protocols in the Route field 2 IP Address Enter the IP address of the gateway at the remote site in this case headquarters...

Page 84: ...ige Please note that this is the address assigned to the local Prestige not the remote router Figure 7 3 Sample IP Addresses 7 Single User Account This field should be set to yes to enable the Single...

Page 85: ...nd incorporate RIP broadcasts by the other router into its routing table If set to In Only the Prestige will not broadcast its routing table on the WAN if set to Out Only the Prestige will broadcast i...

Page 86: ...ons using the static route The route will have a destination of 204 5 1 64 26 with the gateway address being that of the Remote Node 204 5 1 150 Figure 7 4 Static Routing Example Please note that in n...

Page 87: ...te This is for identification purpose only 2 Active This fields allows you to activate deactivate this static route 3 Destination IP Address This parameter specifies the IP network address of the fina...

Page 88: ...mediate neighbor of the Prestige that will forward the packet to the destination On the LAN the gateway must be a router on the same segment as the Prestige over ISDN the gateway must be the IP addres...

Page 89: ...data to determine if the packet should be allowed to pass Call filters are used to determine if a call should be placed Outgoing packets must pass through the data filters before they encounter the ca...

Page 90: ...ections describe how to configure the Prestige s filter sets Prestige s Filter Structure You can configure up to twelve filter sets with six rules in each set Therefore the Prestige allows you to cust...

Page 91: ...you to the Edit Comments field Whatever the comments are for that filter set will be displayed in this field You can edit the comments you wish to use to identify that filter set Once you have comple...

Page 92: ...eans the filter rule is inactive Type Refers to the type of filter rule This can display GEN for generic or IP for TCP IP Filter Rules The filter rule parameters will be displayed here see below M Ref...

Page 93: ...ss DP Destination Port number If the filter type is GEN generic the following abbreviations will be used Off Offset Len Length For more information on configuring the filter rule parameters please ref...

Page 94: ...pressing SPACE bar under the Filter Type field and press ENTER This will bring you to the corresponding menu TCP IP Filter Rule This section will show you how to configure a TCP IP filter rule for yo...

Page 95: ...ish to filter The range of this field is 0 to 65535 7 Destination Port Comp In this field you can select what comparison quantifier you wish to enable to compare to the value given in Destination Port...

Page 96: ...filter match only established TCP connections No filter match both initial and established TCP connections 13 More In this field you can determine if you want to pass the packet through the next filte...

Page 97: ...acket There are three options for this field Check Next Rule Forward Drop Once you have completed filling in Menu 21 1 1 TCP IP Filter Rule press ENTER at the message Press ENTER to Confirm to confirm...

Page 98: ...his field is 0 to 8 Default 0 3 Mask In this field specify in Hexadecimal the value that the Prestige should logically qualify and the data in the packet Since Length is given in bytes you need to ent...

Page 99: ...e packet is considered matched Once you have completed filling in Menu 21 1 1 Generic Filter Rule press ENTER at the message Press ENTER to Confirm to confirm your selections or press ESC at any time...

Page 100: ...88 Filter Configuration...

Page 101: ...dshake Authentication Protocol in authenticating a Remote Node More information on CHAP and PAP can be found in Chapter 6 In addition the Prestige also implements a user password to get into the SMT s...

Page 102: ...ange Password This will bring you to Menu 23 1 System Security Change Password 2 Type in your previous system password and press ENTER 3 Type in your new system password and press ENTER 4 Re type your...

Page 103: ...the Prestige has been initially configured you can use telnet to configure the device remotely as shown below Figure 10 1 Telnet Configuration on a TCP IP Network In order to configure your Prestige...

Page 104: ...onnection over telnet If you have already connected to the Prestige via telnet you will be logged out if another user is connecting to the Prestige via the RS 232 cable Only after the other administra...

Page 105: ...trace capabilities and upgrades to the system software This chapter will describe how to use these tools in greater detail System Status System Status is a tool that can be used to monitor your Presti...

Page 106: ...rrent B2 channel call 3 will reset the counters and ESC will exit this screen 4 Items 5 26 describes the fields present in Menu 24 1 System Maintenance Status It should be noted that these fields are...

Page 107: ...ed up 15 Ethernet shows the current status of the LAN connection on your Prestige 16 Link shows the current status of the LAN Up or Down if it is 10Base T otherwise if it is configured as AUI this wil...

Page 108: ...first of an ICMP Ping packet Type IP triggering the call and the second with a SAP broadcast packet Type Raw triggering the call With this information you can determine the source IP address of the pa...

Page 109: ...stige is also able to generate syslogs to send to other machines 1 To get to the Log and Trace select option 24 System Maintenance This will bring you to Menu 24 System Maintenance 2 From this menu se...

Page 110: ...to do so Enter the appropriate choice and press ENTER Syslog And Accounting Syslog and Accounting can be configured in Menu 24 3 2 System Maintenance Syslog and Accounting This menu configures the Pr...

Page 111: ...essages line 1 channel 1 call 41 C01 Incoming Call 40001 line 1 channel 1 call 41 C01 ANSWER Connected 64K 40001 line 1 channel 1 call 41 C01 Incoming Call Call Terminated Error Information Messages l...

Page 112: ...l This tool hangs up the B1 line This will only be useful if the B1 line is currently connected to a Remote Node or a dial in user 5 Hang Up B2 Call This tool hangs up the B2 line This will only be us...

Page 113: ...manual call to a Remote Node This tests the connectivity to that Remote Node When you use this command you will see traces displayed on the screen showing what is happening during the call setup and...

Page 114: ...sult your network administrator 2 Ping Host This diagnostic test pings the host which determines the functionality of the TCP IP protocol on your system 3 Reboot System This option reboots the system...

Page 115: ...ration Please keep in mind that configuration is stored on flash ROM in the Prestige so even if power failure were to occur your configuration is safe Software Update Software updates are only possibl...

Page 116: ...commands A list of valid commands can be found by typing help at the command prompt For more detailed information please check ZyXEL Web site or send email to ZyXEL Support Group Call Control The Pres...

Page 117: ...an outgoing call If the Prestige tries to dial to a phone number and fails a certain number configurable in the menu 24 9 1 times then the phone number will be put onto the blacklist The user has to...

Page 118: ...e retried Applies before a phone number is blacklisted Blacklist Figure 11 11 Blacklist The phone numbers on this list cannot be entered directly instead they are numbers which have had problems conne...

Page 119: ...ed and further outgoing calls to that Remote Node or Remote Dial in User callback will fail After each period the total budget is reset The defaults for the total budget is 0 minutes and the period is...

Page 120: ...108 System Maintenance...

Page 121: ...the power cord and the power supply and make sure it is properly connected to your Prestige If the error persists you may have a hardware problem In this case you should contact technical support Conn...

Page 122: ...his indicates an SPID error Verify the SPID s that you have entered in menu 2 If these are correct try to initialize again from menu 24 4 3 4 If the code is 3 this indicates a general failure Verify t...

Page 123: ...re secure Problems Connecting to a Remote Node or ISP 1 Check menu 24 1 to verify the ISDN status If it indicates down then refer to the section on the ISDN line problems 2 In menu 24 4 5 do a manual...

Page 124: ...y that you have configured the authentication parameters in menu 13 These would be CLID Authen Recv Authen and Mutual Authen 2 If the Remote Dial in User is negotiating IP verify that the IP address i...

Page 125: ...f Phone s No of SPIDs AT T 5ESS NI 1 North American 2 2 AT T 5ESS Point to Point North American 1 0 AT T 5ESS Multipoint North American 2 2 Northern Telecom NI 1 North American 2 2 Northern Telecom Cu...

Page 126: ...Call Offering ACO Unrestricted CSD limit 2 CSD Notification Busy NB limit 1 MTERM 2 For AT T 5ESS Multipoint Provisioning Feature Setting Term Type D Call Appearances CA 1 CA Quantity 1 Circuit Switch...

Page 127: ...l Protocol Version Control PVC 2 National ISDN 1 TEI assignment Dynamic Maximum number of keys maxkeys 3 1 to 64 OK Release key No Ringing indicator No Electronic Key Telephone System EKTS Yes or No A...

Page 128: ...mission Rate Budget Management 63 104 107 Call Detail Record 3 99 Calling Line ID 51 Canadian User Information iv CDR See Call Detail Record Challenge Handshake Authentication Protocol See CHAP CHAP 3...

Page 129: ...4 29 45 59 60 61 63 64 Remote Node 1 2 28 29 49 50 51 52 53 54 56 57 59 60 61 63 64 65 71 72 73 74 76 89 94 95 100 101 104 107 111 RIP 38 54 73 74 77 Routing Information Protocol See RIP RS 232 iv 3 2...

Page 130: ...118 Index worksheet 10 11 12 13 14...

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