ZyXEL Communications Prestige 100, User Manual

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Troubleshooting 109
Troubleshooting
This chapter contains some problems you may run into when using
your Prestige. After each problem description, we have provided
some instructions to help you diagnose and solve the problem.
Problems Starting Up the Prestige
None of the LED's are on when you power up
the Prestige
•
Check the power cord and the power supply and make sure it is
properly connected to your Prestige. If the error persists you
may have a hardware problem. In this case you should contact
technical support.
Connecting the RS-232 cable, cannot access
the SMT
•
Check to see if the Prestige is connected to your computer’s
serial port.
•
Check to see if the communications program is configured
correctly. The communications software should be configured
as follows:
•
VT100 terminal emulation.
•
9600 Baud rate.
•
No parity, 8 Data bits, 1 Stop bit.