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Appendix D Customer Support

LTE3301 Series User’s Guide

177

Ko re a

• Zyxel Korea Corp.

• http://www.zyxel.kr

Ma la ysia

• Zyxel Malaysia Sdn Bhd.

• http://www.zyxel.com.my

Pa kista n

• Zyxel Pakistan (Pvt.) Ltd.

• http://www.zyxel.com.pk

Philippine s

• Zyxel Philippines

• http://www.zyxel.com.ph

Sing a po re

• Zyxel Singapore Pte Ltd.

• http://www.zyxel.com.sg

Ta iwa n

• Zyxel Communications Corporation

• http://www.zyxel.com/tw/zh/

Tha ila nd

• Zyxel Thailand Co., Ltd

• http://www.zyxel.co.th

Vie tna m

• Zyxel Communications Corporation-Vietnam Office

• http://www.zyxel.com/vn/vi

Euro pe

Austria

• Zyxel Deutschland GmbH

• http://www.zyxel.de

Be la rus

• Zyxel BY

• http://www.zyxel.by

Summary of Contents for LTE3301 Series

Page 1: ...lt Login Details User s Guide LTE3301 Series LTE Indoor Gateway Copyright 2017 Zyxel Communications Corporation LAN IP Address http 192 168 1 1 User Name admin Password 1234 Version 1 00 Edition 1 10...

Page 2: ...e to differences in your product firmware or your computer operating system Every effort has been made to ensure that the information in this manual is accurate Re late d Doc ume ntation Quick Start G...

Page 3: ...rator 16 Setup Wizard 25 Tutorials 30 T e c hnic al Re fe re nc e 41 Monitor 42 WAN 49 Wireless LAN 60 LAN 80 DHCP Server 82 NAT 87 DDNS 96 Routing 98 Interface Group 101 Firewall 103 Content Filterin...

Page 4: ...ing the LTE3301 12 1 5 1 How to Use the RESET Button 12 1 6 The WPS Button 12 1 7 SIM Card Slot 13 1 8 LEDs 13 1 9 Wall Mounting 14 Cha pte r 2 Introduc ing the We b Configurator 16 2 1 Overview 16 2...

Page 5: ...fe re nc e 41 Cha pte r 5 Monitor 42 5 1 Overview 42 5 2 What You Can Do 42 5 3 The Log Screen 42 5 3 1 View Log 42 5 4 DHCP Table 43 5 5 Packet Statistics 44 5 6 WLAN Station Status 45 5 7 LTE Modem...

Page 6: ...9 DHCP Se rve r 82 9 1 Overview 82 9 1 1 What You Can Do 82 9 1 2 What You Need To Know 82 9 2 DHCP Server General Screen 82 9 3 DHCP Server Advanced Screen 84 9 4 DHCP Client List Screen 86 Cha pte r...

Page 7: ...01 13 2 1 Interface Group Add Screen 102 Cha pte r 14 Fire wall 103 14 1 Overview 103 14 1 1 What You Can Do 103 14 1 2 What You Need To Know 103 14 2 General Screen 104 14 3 Services Screen 105 Cha p...

Page 8: ...20 Mainte nanc e 125 20 1 Overview 125 20 2 What You Can Do 125 20 3 General Screen 125 20 4 Account Screen 126 20 4 1 Edit a User Account 126 20 5 Time Setting Screen 127 20 6 Firmware Upgrade Screen...

Page 9: ...Table of Contents LTE3301 Series User s Guide 9 Appendix D Customer Support 176 Appendix E Legal Information 182 Inde x 189...

Page 10: ...10 PA RT I Use r s Guide...

Page 11: ...of services such as a firewall and content filtering are also available for secure Internet computing 1 2 Applic ations Your can have the following networks with the LTE3301 Wire d You can connect net...

Page 12: ...crashes If you forget your password you will have to reset the LTE3301 to its factory default settings If you backed up an earlier configuration file you would not have to totally re configure the LTE...

Page 13: ...twork by themselves You can use the WPS button on the top panel of the LTE3301 to activate WPS in order to quickly set up a wireless network with strong security 1 Make sure the power LED is on not bl...

Page 14: ...2G network Off There is no SIM card inserted the SIM card is invalid the PIN code is not correct or there is no service LTE Signal Strength Green On A valid SIM card is inserted and the wireless WAN...

Page 15: ...the anchors into the full depth of the holes then insert the screws into the anchors Do not insert the screws all the way in leave a small gap of about 0 5 cm If not using screw anchors use a screwdr...

Page 16: ...you need to allow Web browser pop up windows from your device Web pop up blocking is enabled by default in Windows XP SP Service Pack 2 JavaScript enabled by default Java permissions enabled by defau...

Page 17: ...cribes the labels in this screen 2 2 2 Password Sc re e n You should see a screen asking you to change your password highly recommended as shown next Figure 4 Change Password Screen Table 3 Login scre...

Page 18: ...apter 20 on page 125 to change this Simply log back into the LTE3301 if this happens 2 3 T he Main Sc re e n The Web Configurator s main screen is divided into these parts Figure 5 The Web Configurato...

Page 19: ...6 Title Bar The icons provide the following functions 2 3 2 Navigation Pane l Use the sub menus on the navigation panel to configure LTE3301 features Figure 7 Navigation Panel Table 5 Title Bar Web Co...

Page 20: ...ty settings More AP Use this screen to configure multiple BSSs on the LTE3301 MAC Filter Use the MAC filter screen to allow or deny wireless stations based on their MAC addresses from connecting to th...

Page 21: ...rules Management Bandwidth Management General Use this screen to enable bandwidth management Advanced Use this screen to set the upstream bandwidth and edit a bandwidth management rule UPnP UPnP Use t...

Page 22: ...n list box to refresh all screen statistics automatically at the end of every time interval or to not refresh the screen statistics Click this button to refresh the status screen statistics Click this...

Page 23: ...device mode to which the LTE3301 s wireless LAN is set Ac c e ss Point Mode MAC Address This shows the 2 4GHz wireless adapter MAC Address of your device SSID This shows a descriptive name used to id...

Page 24: ...ry the LTE3301 is using Interface Status Interface This displays the LTE3301 port types The port types are WAN L AN and WL AN Status For the LAN and WAN ports this field displays Down line is down or...

Page 25: ...rmation Leave a field blank if you don t have that information 3 2 Ac c e ssing the Wizard 1 Launch your web browser and type http 192 168 1 1 as the website address Type admin default as the user nam...

Page 26: ...splays the correct time zone If the result is not correct click De te c t Again or manually select the time zone of LTE3301 s location and click Ne xt Figure 11 Wizard Time 3 Enter your APN Access Poi...

Page 27: ...ally determine a channel to use Click Ne xt Figure 13 Wizard Wireless Settings 5 Select WPA2 PSK and enter a pre shared key from 8 to 63 case sensitive characters for data encryption The wireless clie...

Page 28: ...s Security 6 Use the read only summary table to check whether what you have configured is correct Click Apply Se ttings to save your settings Otherwise click Bac k to go back to the previous screens F...

Page 29: ...izard LTE3301 Series User s Guide 29 Figure 16 Wizard Apply Settings 8 Click Finish to complete the wizard setup Figure 17 Wizard Finish You are now ready to connect wirelessly to your LTE3301 and acc...

Page 30: ...secure wireless network simply by pressing a button See Section 4 2 1 on page 30 This is the easier method PIN Configuration create a secure wireless network simply by entering a wireless client s PI...

Page 31: ...mmunicate with the LTE3301 securely The following figure shows you an example to set up wireless network and security by pressing a button on both LTE3301 and wireless client the NWD210N in this examp...

Page 32: ...g figure shows you the example to set up wireless network and security on LTE3301 and wireless client ex NWD210N in this example by using PIN method Figure 19 Example WPS Process PIN Method 4 3 Conne...

Page 33: ...n page 16 1 Make sure the WIFI switch at the back panel of the LTE3301 is set to ON 2 Open the Configuration Ne twork Wire le ss L AN Ge ne ral screen in the AP s Web Configurator 3 Confirm that the w...

Page 34: ...5 wireless adapter as the wireless client and use the Windows built in utility Windows Zero Configuration WZC to connect to the wireless network 1 The LTE3301 supports IEEE 802 11b IEEE 802 11g and IE...

Page 35: ...le ss Ne twork Conne c tion icon in your computer s system tray select and click Vie w Available Wire le ss Ne tworks 4 The Wire le ss Ne twork Conne c tion screen displays Click Re fre sh ne twork l...

Page 36: ...e able to access the web site your wireless connection is successfully configured 4 4 Using Multiple SSIDs on the L T E3301 You can configure more than one SSID on a LTE3301 See Section 7 4 on page 70...

Page 37: ...8 1 2 and 192 168 1 254 3 Click Start Run on your computer in Windows Type cmd in the dialog box Enter ipconfig to show your computer s IP address If your computer s IP address is not in the correct r...

Page 38: ...orke r 8 Configure the screen as follows In this example you enable Intra BSS T raffic for SSID_Worke r to allow wireless clients in the same wireless network to communicate with each other Click Appl...

Page 39: ...of the third entry to configure wireless and security settings for SSID_Gue st 12 Configure the screen as follows In this example you enable Intra BSS T raffic for SSID_Gue st to allow wireless client...

Page 40: ...Chapter 4 Tutorials LTE3301 Series User s Guide 40...

Page 41: ...41 PA RT II T e c hnic al Re fe re nc e...

Page 42: ...view port status packet specific statistics the system up time and so on Section 5 5 on page 44 Use the WL AN Station Status screen to view the wireless stations that are currently associated to the...

Page 43: ...fresh Figure 21 Log Settings 5 4 DHCP T able DHCP Dynamic Host Configuration Protocol RFC 2131 and RFC 2132 allows individual clients to obtain TCP IP configuration at start up from a server You can c...

Page 44: ...eshing the screen Table 9 Monitor DHCP Table L ABEL DESCRIPT ION This is the index number of the host computer Status This field displays whether the connection to the host computer is up a yellow bul...

Page 45: ...N port it displays Up when the mobile data connection is up Conne c ting when the LTE3301 is trying to bring the mobile data connection up and displays Down when the 3G 4G connection is down or not ac...

Page 46: ...check the LTE connection status Figure 25 Monitor LTE Modem Status The following table describes the labels in this screen Table 11 Monitor WLAN Station Status L ABEL DESCRIPT ION This is the index n...

Page 47: ...ell ID This displays the ID of a cell at the physical layer Service Type This displays the type of the mobile network to which the LTE3301 is connecting Operation Band This displays the network type a...

Page 48: ...lus Noise Ratio SINR A negative value means more noise than signal PLMN This displays the Public Land Mobile Network PLMN code of the mobile network MIMO This displays the MIMO Multi input Multi outpu...

Page 49: ...s 3G and 4G standards for the sending and receiving of voice video and data in a mobile environment You can insert a 4G SIM card and set the LTE3301 to use this 3G 4G connection as your WAN Figure 26...

Page 50: ...cess DNS Se rve r Addre ss Assignme nt Use Domain Name System DNS to map a domain name to its corresponding IP address and vice versa for instance the IP address of www zyxel com is 204 217 0 2 The DN...

Page 51: ...l blocks separated by colons This is an example IPv6 address 2001 0db8 1a2b 0015 0000 0000 1a2f 0000 IPv6 addresses can be abbreviated in two ways Leading zeros in a block can be omitted So 2001 0db8...

Page 52: ...1 uses it s configured IPv4 WAN IP to route IPv4 traffic to the IPv4 Internet Figure 28 IPv6 Rapid Deployment 6 4 Manage me nt WAN The summary table shows you the WAN connection configured on the LTE3...

Page 53: ...on settings Click the Edit icon in the Ne twork WAN Manage me nt WAN screen Figure 30 Network WAN Management WAN Edit Status This field indicates whether the IPv4 and IPv6 connectivity is available Mo...

Page 54: ...incorrectly the SIM card may be blocked by your service provider and you cannot use the account to access the Internet If your service provider disabled PIN code authentication leave this field blank...

Page 55: ...or congested Latency Threshold Type a number of milliseconds 0 to 99999 for the latency threshold If the specified latency threshold is exceeded the LTE3301 considers the check to have failed and make...

Page 56: ...vailable or the mobile network s signal strength is too low the LTE3301 switches to another available mobile network Select Ma nua lly to search for and select the mobile network s to which you want t...

Page 57: ...ided by your ISP to gain access to the IPv6 Internet You need to ensure that any PPPoE client software on your computer is removed or disabled Select 6RD to enable IPv6 rapid deployment to tunnel IPv6...

Page 58: ...ields appear when the IPv6 Conne c tion is set to 6RD Remote IPv4 Address Enter the IPv4 address of the relay server IPv4 Mask Length Enter the IPv4 subnet mask number 1 to 32 Remote Prefix Enter an I...

Page 59: ...6 addresses from which the DHCPv6 server assigns to the clients Enter the largest value of the last block of the IPv6 addresses which are to be allocated IPv6 Address Lifetime If you select Sta te ful...

Page 60: ...called wireless clients The wireless clients use the access point AP to interact with other devices such as the printer or with the Internet Your LTE3301 is the AP 7 1 1 What You Can Do Use the Ge ne...

Page 61: ...the same wireless network must use security compatible with the AP Security stops unauthorized devices from using the wireless network It can also protect the information that is sent in the wireless...

Page 62: ...rver you cannot set up user names and passwords for your users Unauthorized devices can still see the information that is sent in the wireless network even if they cannot use the wireless network Furt...

Page 63: ...ryption use a key to protect the information in the wireless network The longer the key the stronger the encryption Every wireless client in the wireless network must have the same key WPS WiFi Protec...

Page 64: ...ge keyboard for the wireless LAN Hide SSID Select this check box to hide the SSID in the outgoing beacon frame so a station cannot obtain the SSID through scanning using a site survey tool Channel Sel...

Page 65: ...vice IEEE 802 11b compliant WLAN devices can associate with the LTE3301 only when they use the short preamble type 802 11bg allows either IEEE 802 11b or IEEE 802 11g compliant WLAN devices to associa...

Page 66: ...points to keep network communications private It encrypts unicast and multicast communications in a network Both the wireless stations and the access points must use the same WEP key Your LTE3301 allo...

Page 67: ...tication Method Select Auto or Share d Ke y from the drop down list box This field specifies whether the wireless clients have to provide the WEP key to log into the wireless network Keep this setting...

Page 68: ...enter 13 ASCII characters or 26 hexadecimal characters 0 9 A F You must configure at least one key only one key can be activated at any one time The default key is key 1 Apply Click Apply to save your...

Page 69: ...PSK WPA2 PSK uses a simple common password for authentication Type a pre shared key from 8 to 63 case sensitive keyboard characters Group Key Update Timer The Group Ke y Update T ime r is the rate at...

Page 70: ...the LTE3301 even when the LTE3301 is using WPA2 PSK or WPA2 Group Key Update Timer The Group Ke y Update T ime r is the rate at which the AP if using WPA PSK WPA2 PSK key management or RADIUS server i...

Page 71: ...Service Set with which a wireless device is associated This field displays the name of the wireless profile on the network When a wireless client scans for an AP to associate with this is the name th...

Page 72: ...en Intra BSS is disabled wireless clients can still access the wired network but cannot communicate with each other WMM QoS Check this to have the LTE3301 automatically give a service a priority level...

Page 73: ...ses in the MAC Filte r Summa ry table Select Allow to permit access to the LTE3301 MAC addresses not listed will be denied access to the LTE3301 Select De ny to block access to the LTE3301 MAC address...

Page 74: ...ts or between a wireless client and a wired network client go through one access point AP Intra BSS traffic is traffic between wireless clients in the BSS When Intra BSS is enabled wireless clients ca...

Page 75: ...te With WPS wireless clients can only connect to the wireless network using the first SSID on the LTE3301 Table 27 Network Wireless LAN QoS L ABEL DESCRIPT ION WMM QoS Select Enable to have the LTE330...

Page 76: ...twork using WPS or when WPS Enable is selected and wireless or wireless security settings have been changed The current wireless and wireless security settings also appear in the screen This displays...

Page 77: ...eless LAN is turned on and off Wireless LAN scheduling is disabled by default The wireless LAN can be scheduled to turn on or off on certain days and at certain times To open this screen click Ne twor...

Page 78: ...th the Da y and For the following time s fields Scheduling Day Select Eve ryda y or the specific days to turn the Wireless LAN on or off If you select Eve ryda y you can not select any specific days T...

Page 79: ...ess format that is six hexadecimal character pairs for example 12 34 56 78 9a bc Security Encryp Type Select the type of security you want to use T KIP or AES to secure traffic on your WDS Otherwise s...

Page 80: ...r floor of a building Figure 48 LAN Example The LAN screens can help you configure a manage IP address and partition your physical network into logical networks 8 2 What You Can Do Use the IP screen t...

Page 81: ...onfigured 8 4 L AN IP Sc re e n Use this screen to change the IP address for your LTE3301 Click Ne twork L AN IP Figure 50 Network LAN IP The following table describes the labels in this screen Table...

Page 82: ...on page 86 9 1 2 What You Ne e d T o Know The following terms and concepts may help as you read through this chapter MAC Addre sse s Every Ethernet device has a unique MAC Media Access Control address...

Page 83: ...instructs you to do otherwise Select Disa ble to stop the LTE3301 acting as a DHCP server When configured as a server the LTE3301 provides TCP IP configuration for the clients If not DHCP service is d...

Page 84: ...VLAN group in the Inte rfac e Group screen DHCP Server Select Enable to activate DHCP for the VLAN group DHCP IP Address Enter the LAN IP address you want to assign to your LTE3301 in this VLAN group...

Page 85: ...r LAN or else the computers must have their DNS server addresses manually configured First DNS Server Second DNS Server Select Obtaine d From ISP if your ISP dynamically assigns DNS server information...

Page 86: ...number of the host computer Status This field displays whether the connection to the host computer is up a yellow bulb or down a gray bulb Host Name This field displays the computer host name IP Addr...

Page 87: ...the WAN IP address The NAT network appears as a single host on the Internet All traffic coming from A to D going out to the Internet use the IP address of the LTE3301 which is 192 168 1 1 Figure 54 N...

Page 88: ...that does not have a server explicitly designated for it is forwarded to the default server If the default is not defined the service request is simply discarded Table 36 Network NAT General L ABEL DE...

Page 89: ...Appendix C on page 173 for port numbers commonly used for particular services Figure 56 Network NAT Port Forwarding The following table describes the labels in this screen Table 37 Network NAT Port F...

Page 90: ...mber s will be configured automatically Server IP Address Enter the inside IP address of the virtual server here and click Add to add it in the port forwarding summary table This is the number of an i...

Page 91: ...c e Name The predefined service name and port number s will display in the Se rvic e Name and Port Ra ng e fields Service Protocol Select the transport layer protocol supported by this virtual server...

Page 92: ...e name up to 15 characters for identification purposes All characters are permitted including spaces WAN Interface Select the WAN interface through which the matched packets are transmitted Incoming P...

Page 93: ...service for example web service is on port 80 and FTP on port 21 In some cases such as for unknown services or where one server can support more than one service for example both FTP and web service...

Page 94: ...a service to a single LAN IP address In order to use the same service on a different LAN computer you have to manually replace the LAN computer s IP address in the forwarding port with another LAN com...

Page 95: ...01 forwards the traffic to Jane s computer IP address 5 Only Jane can connect to the Real Audio server until the connection is closed or times out The LTE3301 times out in three minutes with UDP User...

Page 96: ...etwork Note The LTE3301 must have a public global IP address and you should have your registered DDNS account information on hand 11 2 Ge ne ral To change your LTE3301 s DDNS click Ne twork DDNS The s...

Page 97: ...ature off Service Provider Select the name of your Dynamic DNS service provider Host Name The host name is the domain name that the DDNS service will map to your dynamic global IP address Type the hos...

Page 98: ...outes For example the next figure shows a computer A connected to the LTE3301 s LAN interface The LTE3301 routes most traffic from A to the Internet through the LTE3301 s default gateway R1 You create...

Page 99: ...address of the final destination Routing is always based on network number Subnet Mask This parameter specifies the IP network subnet mask of the final destination Gateway This is the IP address of t...

Page 100: ...to the LTE3301 Cancel Click Ca nc e l to set every field in this screen to its last saved value Table 43 Network Routing Static Route Add Edit L ABEL DESCRIPT ION Table 44 Network Routing Dynamic Rout...

Page 101: ...e DHCP server on the LTE3301 assigns to the clients in the default and or user defined groups See Chapter 9 on page 82 for more information Use the Inte rfac e Group screen to create a new interface g...

Page 102: ...o tag all outgoing traffic with the VLAN ID VID This shows the VLAN ID number from 0 to 4094 for traffic through the interfaces in this group This field is not configurable and the VLAN ID is assigned...

Page 103: ...to the LAN The following figure illustrates the default firewall action User A can initiate an IM Instant Messaging session from the LAN to the WAN 1 Return traffic for this session is also allowed 2...

Page 104: ...Network port attaches to a network of computers which needs security from the outside world These computers will have access to Internet services such as e mail FTP and the World Wide Web However inb...

Page 105: ...outsiders from discovering your LTE3301 when unsupported ports are probed You can also use this screen to enable service blocking enter delete modify the services you want to block and the date time...

Page 106: ...wise select L AN WAN to reply to all incoming LAN and WAN Ping requests Apply Click Apply to save the settings WAN Stealth Mode Enable WAN Stealth Mode Select this check box to silently discard the ma...

Page 107: ...applied in turn Service Name This is a name that identifies or describes the firewall rule MAC address This is the MAC address of the computer for which the firewall rule applies Dest IP This is the I...

Page 108: ...ters that come after the first slash in the URL For example with the URL www zyxel com tw news pressroom php the file path is news pressroom php Since the LTE3301 checks the URL s domain name or IP ad...

Page 109: ...you visit the site again Java A programming language and development environment for building downloadable Web components or Internet and intranet business applications of all kinds Cookies Used by W...

Page 110: ...l get a message telling you that the content filter is blocking this request Delete Highlight a keyword in the lower box and click De le te to remove it The keyword disappears from the text box after...

Page 111: ...ration Security IPv6 Firewall The following table describes the labels in this screen Table 50 Configuration Security IPv6 Firewall L ABEL DESCRIPT ION Enable Firewall Rule Enable Firewall Rule Select...

Page 112: ...rule number The ordering of your rules is important as rules are applied in turn ServiceName This is a name that identifies or describes the firewall rule MACaddress This is the MAC address of the com...

Page 113: ...he traffic out to LAN Figure 74 Bandwidth Management Example You can allocate specific amounts of bandwidth capacity bandwidth budgets to individual applications like VoIP Web FTP and E mail for examp...

Page 114: ...301 apply bandwidth management Enable bandwidth management to give traffic that matches a bandwidth rule priority over traffic that does not match a bandwidth rule Enabling bandwidth management also a...

Page 115: ...ION Add New Rule Click this to open a screen where you can create a new bandwidth management rule for a service or application This is the number of an individual bandwidth management rule Status Thi...

Page 116: ...col If you set Se rvic e to Se rvic e Port select the protocol T CP or UDP used for the service Service Type If you set Se rvic e to Pre de fine d Applic a tion profile s select the name of the servic...

Page 117: ...the icon of a UPnP device will allow you to access the information and properties of that device 18 2 1 NATT rave rsal UPnP NAT traversal automates the process of allowing an application to operate th...

Page 118: ...ample This section shows you how to use the UPnP feature in Windows XP You must already have UPnP installed in Windows XP and UPnP activated on the LTE3301 Make sure the computer is connected to a LAN...

Page 119: ...the Inte rne t Conne c tion Prope rtie s window click Se ttings to see the port mappings there were automatically created Figure 80 Internet Connection Properties 4 You may edit or delete the port map...

Page 120: ...icon displays in the system tray Figure 83 System Tray Icon 6 Double click on the icon to display your current Internet connection status Figure 84 Internet Connection Status 18 4 2 We b Configurator...

Page 121: ...h the description for each UPnP enabled device displays under L oc al Ne twork 5 Right click on the icon for your LTE3301 and select Invoke The web configurator login screen displays Figure 86 Network...

Page 122: ...Chapter 18 Universal Plug and Play UPnP LTE3301 Series User s Guide 122 Figure 87 Network Connections My Network Places Properties Example...

Page 123: ...rocedure Calls RPCs between an ACS and a client device RPCs are sent in Extensible Markup Language XML format over HTTP or HTTPS An administrator can use an ACS to remotely set up the LTE3301 modify s...

Page 124: ...ation with the auto configuration server ACS Password Enter the TR 069 password for authentication with the auto configuration server Connection Request Port Enter the port number for TR 069 connectio...

Page 125: ...on 20 6 on page 129 Use the Bac kup Re store screen to view information related to factory defaults backup configuration and restoring configuration Section 20 7 on page 130 Use the Re start screen to...

Page 126: ...rator Inactivity Timer Type how many minutes a management session can be left idle before the session times out The default is 300 seconds After it times out you have to log in with your password agai...

Page 127: ...er a descriptive name for the user account The user name can be up to 15 alphanumeric characters 0 9 A Z a z _ with no spaces Old Password Type the default password or the existing password you use to...

Page 128: ...te you entered has priority and the Time Zone and Daylight Saving settings do not affect it New Time hh mm ss This field displays the last updated time from the time server or the last time configured...

Page 129: ...he a t field Daylight Saving Time starts in the European Union on the last Sunday of March All of the time zones in the European Union start using Daylight Saving Time at the same moment 1 A M GMT or...

Page 130: ...en 20 7 Configuration Bac kup Re store Sc re e n Backup configuration allows you to back up save the LTE3301 s current configuration to a file on your computer Once your LTE3301 is configured and func...

Page 131: ...t to upload in this field or click Browse to find it Browse Click Browse to find the file you want to upload Remember that you must decompress compressed ZIP files before you can upload them Upload Cl...

Page 132: ...Sc re e n System restart allows you to reboot the LTE3301 without turning the power off Click Mainte nanc e Re start to open the following screen Figure 96 Maintenance Restart Click Re start to have...

Page 133: ...included with the LTE3301 2 Make sure the power adaptor or cord is connected to the LTE3301 and plugged in to an appropriate power source Make sure the power source is turned on 3 Disconnect and re co...

Page 134: ...ce to its factory defaults See Section 1 5 on page 12 I cannot see or access the L og in screen in the Web Configurator 1 Make sure you are using the correct IP address The default IP address of the L...

Page 135: ...1234 This field is case sensitive so make sure Caps Lock is not on 2 This can happen when you fail to log out properly from your last session Try logging in again after 5 minutes 3 Disconnect and re...

Page 136: ...ght be interfering with the wireless network for example microwaves other wireless networks and so on 3 Reboot the LTE3301 4 If the problem continues contact the network administrator or vendor or try...

Page 137: ...er wireless networks or surrounding wireless electronics such as cordless phones Place the AP where there are minimum obstacles such as walls and ceilings between the AP and the wireless client Reduce...

Page 138: ...up blocking to log into your device Either disable pop up blocking enabled by default in Windows XP SP Service Pack 2 or allow pop up blocking and create an exception for your device s IP address Disa...

Page 139: ...y 3 Click Apply to save this setting Enable Pop up Bloc ke rs with Exc e ptions Alternatively if you only want to allow pop up windows from your device see the following steps 1 In Internet Explorer s...

Page 140: ...ide 140 Figure 99 Internet Options Privacy 3 Type the IP address of your device the web page that you do not want to have blocked with the prefix http For example http 192 168 167 1 4 Click Add to mov...

Page 141: ...properly in Internet Explorer check that JavaScript are allowed 1 In Internet Explorer click T ools Inte rne t Options and then the Se c urity tab Figure 101 Internet Options Security 2 Click the Cust...

Page 142: ...Security Settings Java Scripting Java Pe rmissions 1 From Internet Explorer click T ools Inte rne t Options and then the Se c urity tab 2 Click the Custom L e ve l button 3 Scroll down to Mic rosoft V...

Page 143: ...ries User s Guide 143 Figure 103 Security Settings Java JAVA Sun 1 From Internet Explorer click T ools Inte rne t Options and then the Advanc e d tab 2 Make sure that Use Java 2 for apple t under Java...

Page 144: ...ons may vary slightly The steps below apply to Mozilla Firefox 3 0 as well You can enable Java Javascript and pop ups in one screen Click T ools then click Options in the screen that appears Figure 10...

Page 145: ...Allowing Pop Ups From Opera click T ools then Pre fe re nc e s In the Ge ne ral tab go to Choose how you pre fe r to handle pop ups and select Ope n all pop ups Figure 107 Opera Allowing Pop Ups Enabl...

Page 146: ...Permissions LTE3301 Series User s Guide 146 Figure 108 Opera Enabling Java To customize JavaScript behavior in the Opera browser click JavaSc ript Options Figure 109 Opera JavaScript Options Select t...

Page 147: ...sions of UNIX LINUX include the software components you need to use TCP IP on your computer If you manually assign IP information instead of using a dynamic IP make sure that your network s computers...

Page 148: ...TE3301 Series User s Guide 148 2 In the Control Pane l click the Ne twork Conne c tions icon 3 Right click L oc al Are a Conne c tion and then select Prope rtie s 4 On the Ge ne ral tab select Inte rn...

Page 149: ...Appendix B Setting Up Your Computer s IP Address LTE3301 Series User s Guide 149 5 The Inte rne t Protoc ol T CP IP Prope rtie s window opens...

Page 150: ...was provided 7 Click OK to close the Inte rne t Protoc ol T CP IP Prope rtie s window 8 Click OK to close the L oc al Are a Conne c tion Prope rtie s window Ve rifying Se ttings 1 Click Start All Pro...

Page 151: ...twork c onne c tions 5 Right click L oc al Are a Conne c tion and then select Prope rtie s Note During this procedure click Continue whenever Windows displays a screen saying that it needs your permi...

Page 152: ...Appendix B Setting Up Your Computer s IP Address LTE3301 Series User s Guide 152 7 The Inte rne t Protoc ol Ve rsion 4 T CP IPv4 Prope rtie s window opens...

Page 153: ...as provided Click Advanc e d 9 Click OK to close the Inte rne t Protoc ol T CP IP Prope rtie s window 10 Click OK to close the L oc al Are a Conne c tion Prope rtie s window Ve rifying Se ttings 1 Cli...

Page 154: ...Appendix B Setting Up Your Computer s IP Address LTE3301 Series User s Guide 154 3 Click Change adapte r se ttings 4 Double click L oc al Are a Conne c tion and then select Prope rtie s...

Page 155: ...Note During this procedure click Continue whenever Windows displays a screen saying that it needs your permission to continue 5 Select Inte rne t Protoc ol Ve rsion 4 T CP IPv4 and then select Prope...

Page 156: ...y your network administrator or ISP You may also have to enter a Pre fe rre d DNS se rve rand an Alte rnate DNS se rve r if that information was provided Click Advanc e d if you want to configure adva...

Page 157: ...dress LTE3301 Series User s Guide 157 Mac OS X 10 3 and 10 4 The screens in this section are from Mac OS X 10 4 but can also apply to 10 3 1 Click Apple Syste m Pre fe re nc e s 2 In the Syste m Pre f...

Page 158: ...eries User s Guide 158 3 When the Ne twork preferences pane opens select Built in Ethe rne t from the network connection type list and then click Configure 4 For dynamically assigned settings select U...

Page 159: ...lly In the IP Addre ss field type your IP address In the Subne t Mask field type your subnet mask In the Route r field type the IP address of your device 6 Click Apply Now and close the window Ve rify...

Page 160: ...eries User s Guide 160 Figure 110 Mac OS X 10 4 Network Utility Mac OS X 10 5 and 10 6 The screens in this section are from Mac OS X 10 5 but can also apply to 10 6 1 Click Apple Syste m Pre fe re nc...

Page 161: ...ter s IP Address LTE3301 Series User s Guide 161 3 When the Ne twork preferences pane opens select Ethe rne t from the list of available connection types 4 From the Configure list select Using DHCP fo...

Page 162: ...y In the IP Addre ss field enter your IP address In the Subne t Mask field enter your subnet mask In the Route r field enter the IP address of your LTE3301 6 Click Apply and close the window Ve rifyin...

Page 163: ...ending on your specific distribution release version and individual configuration The following screens use the default Ubuntu 8 installation Note Make sure you are logged in as the root administrator...

Page 164: ...TE3301 Series User s Guide 164 3 In the Authe ntic ate window enter your admin account name and password then click the Authe ntic ate button 4 In the Ne twork Se ttings window select the connection t...

Page 165: ...e Configuration list select Static IP addre ss if you have a static IP address Fill in the IP addre ss Subne t mask and Gate way addre ss fields 6 Click OK to save the changes and close the Prope rtie...

Page 166: ...ose button to apply the changes Ve rifying Se ttings Check your TCP IP properties by clicking Syste m Administration Ne twork T ools and then selecting the appropriate Ne twork de vic e from the De vi...

Page 167: ...ment KDE using the openSUSE 10 3 Linux distribution The procedure screens and file locations may vary depending on your specific distribution release version and individual configuration The following...

Page 168: ...s IP Address LTE3301 Series User s Guide 168 2 When the Run as Root KDE su dialog opens enter the admin password and click OK 3 When the YaSTControl Ce nte r window opens select Ne twork De vic e s an...

Page 169: ...301 Series User s Guide 169 4 When the Ne twork Se ttings window opens click the Ove rvie w tab select the appropriate connection Name from the list and then click the Configure button 5 When the Ne t...

Page 170: ...c IP address Select Static ally assigne d IP Addre ss if you have a static IP address Fill in the IP addre ss Subne t mask and Hostname fields 7 Click Ne xt to save the changes and close the Ne twork...

Page 171: ...Ve rifying Se ttings Click the KNe twork Manage ricon on the T ask barto check your TCP IP properties From the Options sub menu select Show Conne c tion Information Figure 114 openSUSE 10 3 KNetwork M...

Page 172: ...Appendix B Setting Up Your Computer s IP Address LTE3301 Series User s Guide 172 Figure 115 openSUSE Connection Status KNetwork Manager...

Page 173: ...sed Table 62 Commonly Used Services NAME PROT OCOL PORT S DESCRIPT ION AH IPSEC_TUNNEL User Defined 51 The IPSEC AH Authentication Header tunneling protocol uses this service AIM New ICQ TCP 5190 AOL...

Page 174: ...mail from a POP3 server through a temporary connection TCP IP or other PPTP TCP 1723 Point to Point Tunneling Protocol enables secure transfer of data over public networks This is the control channel...

Page 175: ...and terminal emulation protocol common on the Internet and in UNIX environments It operates over TCP IP networks Its primary function is to allow users to log into remote host systems TFTP UDP 69 Tri...

Page 176: ...t information Please have the following information ready when you contact an office Re quire d Information Product model and serial number Warranty Information Date that you received your device Brie...

Page 177: ...pk Philippine s Zyxel Philippines http www zyxel com ph Singapore Zyxel Singapore Pte Ltd http www zyxel com sg T aiwan Zyxel Communications Corporation http www zyxel com tw zh T hailand Zyxel Thail...

Page 178: ...Re public Zyxel Communications Czech s r o http www zyxel cz De nmark Zyxel Communications A S http www zyxel dk Estonia Zyxel Estonia http www zyxel com ee et Finland Zyxel Communications http www z...

Page 179: ...elux http www zyxel nl Norway Zyxel Communications http www zyxel no Poland Zyxel Communications Poland http www zyxel pl Romania Zyxel Romania http www zyxel com ro ro Russia Zyxel Russia http www zy...

Page 180: ...ine http www ua zyxel com L atin Ame ric a Arge ntina Zyxel Communication Corporation http www zyxel com ec es Brazil Zyxel Communications Brasil Ltda https www zyxel com br pt Ec uador Zyxel Communic...

Page 181: ...r s Guide 181 North Ame ric a USA Zyxel Communications Inc North America Headquarters http www zyxel com us en Oc e ania Australia Zyxel Communications Corporation http www zyxel com au en Afric a Sou...

Page 182: ...s for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This device ge...

Page 183: ...nes amovibles le gain maximal d antenne permis pour les dispositifs utilisant la bande de 5 725 5 850 MHz doit tre conforme la limite de la p i r e sp cifi e pour l exploitation point point et l explo...

Page 184: ...radijska oprema tipa u skladu s Direktivom 2014 53 EU slenska Icelandic H r me l sir Zyxel v yfir a essi b na ur er samr mi vi grunnkr fur og nnur vi eigandi kv i tilskipunar 2014 53 EU Italiano Itali...

Page 185: ...ce the product where anyone can walk on the power adaptor or cord Please use the provided or designated connection cables power cables adaptors Connect it to the right supply voltage for example 110V...

Page 186: ...and or its battery will help save natural resources and ensure that the environment is sustainable development Die folgende Symbol bedeutet dass Ihr Produkt und oder seine Batterie gem den rtlichen B...

Page 187: ...varies by region Check with your vendor and or the authorized Zyxel local distributor for details about the Warranty Period of this product During the warranty period and upon proof of purchase shoul...

Page 188: ...rpose Zyxel shall in no event be held liable for indirect or consequential damages of any kind to the purchaser To obtain the services of this warranty contact your vendor You may also refer to the wa...

Page 189: ...tomer support 176 D Daylight saving 129 DDNS 96 see also Dynamic DNS service providers 96 111 DHCP 43 82 DHCP server see also Dynamic Host Configuration Protocol DHCP server 81 82 disclaimer 182 DNS 8...

Page 190: ...n 63 Local Area Network 80 logout Web Configurator 19 M MAC 72 MAC address 61 MAC address filter 61 MAC address filtering 72 MAC filter 72 managing the device good habits 12 using the web configurator...

Page 191: ...eless station status 45 System General Setup 125 System restart 132 T TCP IP configuration 82 Time setting 127 TR 069 123 ACS setup 123 trigger port 94 Trigger port forwarding 94 example 94 process 94...

Page 192: ...Index LTE3301 Series User s Guide 192 SSID 61 Wireless security 61 overview 61 type 61 wireless security 136 Wireless tutorial 30 Wizard setup 25 WLAN button 13 WPA compatible 63 WPS 12...

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ZyXEL Communications LTE3301 Series, User Manual

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