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Chapter 14 Troubleshooting
NBG6818 User’s Guide
142
14.3 NBG6818 Access and Login
I don’t know the IP address of my NBG6818.
• The default IP address of the NBG6818 in
Standard Mode
is
192.168.123.1
. If the NBG6818 obtains a
WAN IP address in the same subnet as the LAN IP address 192.168.123.1, the default LAN IP address will
be changed to 10.0.0.1 automatically. See
for more information.
The default IP address of the NBG6818 in
Bridge Mode
is
192.168.123.2
.
• If you changed the IP address and have forgotten it, you might get the IP address of the NBG6818 in
Standard Mode
by looking up the IP address of the default gateway for your computer. To do this in
most Windows computers, click
Start > Run
, enter
cmd
, and then enter
ipconfig
. The IP address of the
Default Gateway
might be the IP address of the NBG6818 (it depends on the network), so enter this IP
address in your Internet browser.
• If your NBG6818 in
Bridge Mode
is a DHCP client, you can find your IP address from the DHCP server.
This information is only available from the DHCP server which allocates IP addresses on your network.
Find this information directly from the DHCP server or contact your system administrator for more
information.
• Reset your NBG6818 to change all settings back to their default. This means your current settings are
lost. See
in the
Troubleshooting
for information on resetting your NBG6818.
I cannot see or access the
Login
screen in the Web Configurator.
• Make sure you are using the correct IP address.
• The default IP address of the NBG6818 in
Standard Mode
is
192.168.123.1
. If the NBG6818 obtains a
WAN IP address in the same subnet as the LAN IP address 192.168.123.1, the default LAN IP address will
be changed to 10.0.0.1 automatically. See
for more information.
The default IP address of the NBG6818 in
Bridge Mode
is
192.168.123.2
.
• If you changed the IP address (
), use the new IP address.
• If you changed the IP address and have forgotten it, see the troubleshooting suggestions for
know the IP address of my NBG6818.
• Check the hardware connections, and make sure the LEDs are behaving as expected. See the Quick
Start Guide.
• Make sure your Internet browser does not block pop-up windows and has JavaScript and Java
enabled. See
• Make sure your computer is in the same subnet as the NBG6818. (If you know that there are routers
between your computer and the NBG6818, skip this step.)
• If there is a DHCP server on your network, make sure your computer is using a dynamic IP address. See
• If there is no DHCP server on your network, make sure your computer’s IP address is in the same subnet
as the NBG6818. See
• Reset the device to its factory defaults, and try to access the NBG6818 with the default IP address.
See
.
• If the problem continues, contact the network administrator or vendor, or try one of the advanced
suggestions.
Summary of Contents for ARMOR G1
Page 9: ...Table of Contents NBG6818 User s Guide 9 Appendix D Legal Information 175 Index 181...
Page 10: ...10 PART I User s Guide...
Page 54: ...Chapter 7 Tutorials NBG6818 User s Guide 54...
Page 55: ...55 PART II Technical Reference...
Page 115: ...Chapter 11 LAN NBG6818 User s Guide 115 Figure 66 Settings LAN LAN IP Standard Mode...
Page 131: ...Chapter 13 System NBG6818 User s Guide 131 Figure 77 Settings System Status Standard Mode...