Zte Cricket Grand X User Manual Download Page 50

Page: 50 / 59

Problem

Possible causes

Possible solution

Unable to

connect to the

network

The micro-SIM card is invalid .

Contact your service provider .

You are not within the network’s

service area .

Check the service area with

your service provider .

Poor signal .

Move to an open space, or if

you are inside a building, move

closer to a window .

Cannot answer

incoming calls

You have activated the

Call Barring

feature .

Go to

Call Barring Settings

, and

then select

Deactivate All

Cannot make

outgoing calls

You have activated the

Call Barring

feature .

Go to

Call Barring Settings

, and

then select

Deactivate All

You have activated

Fixed Dialing

Numbers

Go to

Fixed Dialing Numbers

and disable it .

PIN code

blocked

You have entered an incorrect PIN

code three consecutive times .

Contact your service provider .

If the service provider provides

the SIM card’s PUK code, use

the PUK code to unlock the SIM

card .

Unable to enter

information into

the phonebook

The phonebook’s memory is already

full .

Delete unnecessary data from

the contacts .

Phone crashes,

reboots, freezes,

or cannot be

powered on

Some third-party software is not

compatible with your phone .

Uninstall the software that may

cause the problem .
Upgrade the phone software .
Reset the phone to factory

status .

Device is

sluggish or

responds slowly

Your phone is allocating memory to a

large number of apps running at the

same time .

Go to

Task Manager

and close

apps that are not being used .

TROUBLESHOOTING

FOR YOUR SAFETY

For your safety

General safety

Don’t make or receive

handheld calls while

driving . And never text

while driving .

Don’t use at gas stations .

Keep your phone at least

half an inch (15 mm) away

from your ear or body while

making calls .

Your phone may produce

a bright or flashing light .

Small parts may cause

choking .

Don’t dispose of your phone

in a fire .

Your phone can produce

a loud sound .

To prevent possible hearing

damage, do not listen at high

volume levels for long periods

Avoid contact with

anything magnetic .

Avoid extreme temperatures .

Keep away from

pacemakers and other

electronic medical devices .

Avoid contact with liquids . Keep

your phone dry .

Switch off when asked to

in hospitals and medical

facilities .

Don’t take your phone apart .

Switch off when told to

in aircrafts and airports .

Only use approved accessories .

Switch off when near

explosive materials or

liquids .

Don’t rely on your phone as a

primary device for emergency

communications .

Summary of Contents for Cricket Grand X

Page 1: ...User Guide ...

Page 2: ...ons and the associated privacy policy for each location based service to learn how location information will be used and protected In addition your Cricket phone may be used to access the internet and to download and or purchase goods applications and services from Cricket or elsewhere from third parties Cricket provides tools for you to control access to the Internet and certain Internet content ...

Page 3: ...7 Changing general email settings 48 Connecting to the Internet 49 Adding a new mobile data connection 49 Turning on Wi Fi 49 Connecting to a Wi Fi network 50 Adding a Wi Fi network 50 Checking the Wi Fi network status 51 Connecting to a WPS network 51 Browsing the Internet 52 Using Google Chrome 52 Using the browser 52 Opening a web page or searching the web 53 Setting the home page 53 Using mult...

Page 4: ...s 67 Playing videos 68 Making memorable memos 68 Recording a voice memo 68 Playing a voice memo 69 Google applications 70 Gmail 70 Google Calendar 71 Google 71 Google Maps 72 Google Search 75 Google Music 76 Google Play Store 78 Applications 80 Backup and Restore 80 Calculator 80 Clock 80 Setting a new alarm 80 Using the Bed Clock 81 Checking World time 81 Using the Stopwatch and Countdown 81 Down...

Page 5: ...SIM card You can get the standard micro SIM card from your service provider 3 Carefully insert the battery with the contacts located against the metal springs Push down on the battery until it is fully seated 4 Replace the back cover System 91 Upgrading the phone software 93 Troubleshooting 94 For your safety 97 General safety 97 FCC regulations 98 RF exposure information SAR 99 Hearing Aid Compat...

Page 6: ... Be sure to insert the connector in the correct orientation Do not force the connector into the port 2 Plug the charger into a standard AC wall outlet 3 When the battery is fully charged unplug the charger and disconnect it from the phone Extending the battery life Active applications screen brightness levels Bluetooth and Wi Fi usage and GPS functionality can drain your battery You can follow the...

Page 7: ...play Sleep from the home screen Press the Power key to switch to Sleep Mode Waking up your phone 1 Press the Power key to activate your screen display 2 Press and hold to unlock the screen Note If you have set an unlock pattern PIN or password for your phone see Phone settings Security settings you ll need to draw the pattern or enter the PIN password to unlock your screen Getting around Touch con...

Page 8: ...n or screen Press and hold to use Google Search Menu key Tap to see the options for the current screen Press and hold to see recently used applications Back key Tap to go to the previous screen Volume keys Adjust the volume of the phone 12 GETTING STARTED 13 GETTING STARTED Headset port Earpiece Volume keys Indicator light Front camera Back key Charging data port Status and notification bar Proxim...

Page 9: ...Live Wallpapers Photos or Wallpapers and choose the image or animation you want to use as the wallpaper Some cropping may be needed for Gallery images 4 Tap Save or OK to crop images in Gallery or Photos or tap Set Wallpaper Note Live wallpapers and Photos are not available for the lock screen Adding items to your home screen 1 Tap 2 Tap the APPS or WIDGETS tab depending on what you want to add 3 ...

Page 10: ...er clock widget Customizing the widget To add the weather for a city tap the weather portion of the widget Tap a major city name or enter a name to search for it Note Your phone will automatically add the weather for your current location via GPS If you have more than one city added to the widget swipe left or right on the weather screen to switch between cities To set a city as a default location...

Page 11: ...de Airplane mode Speaker on Battery empty Phone microphone off Battery low Bluetooth on Battery partially drained Connected to a Wi Fi network Battery full Wi Fi in use Battery charging Wired headset connected 18 GETTING STARTED 19 Indicator What it means Indicator What it means New SMS Updates available New MMS Alarm set New email Upcoming event New Gmail message Call on hold Missed call New Wi F...

Page 12: ...urn off notifications for an app you may miss important alerts and updates The notifications of some apps cannot be turned off Tip In the Notifications panel tap at the top of the list to get to the Settings menu quickly Using Quick Settings The Quick Settings above the Notifications panel make it convenient to view or change the most common settings for your phone Open the Notifications panel and...

Page 13: ...is irreversible The only way to revert to an unencrypted phone is to perform a factory data reset which erases all your data Encryption provides additional protection in case your phone is stolen and may be required or recommended in some organizations Consult your system administrator before turning it on In many cases the PIN or password you set for encryption is controlled by the system adminis...

Page 14: ...vorites Calling from your call history 1 From the home screen tap C all log 2 Tap next to the number you want to call Calling from a text message If a text message contains a phone number that you want to call you can make the call while viewing the text message 1 From the home screen tap 2 Tap the conversation and then find the message that contains the phone number you need 3 Tap the number and ...

Page 15: ...ap Settings Quick responses Muting a call During a call you can mute your microphone so that the person you are speaking to cannot hear you but you can still hear them Tap to turn your microphone off To turn your microphone back on tap again Putting a call on hold During a call you can put it on hold by tapping Tip If you accept an incoming call while you re on another call the first call automati...

Page 16: ... can send to the caller while rejecting his her call Fixed Dialing Numbers Restrict outgoing calls to a fixed set of numbers To do this you must know your micro SIM card s PIN2 code TTY mode Set up TTY mode for users with hearing or speech difficulties 28 PHONE CALLS 29 PHONE CALLS Hearing aids Check this option to turn on hearing aid compatibility DTMF tones Set the length of dual tone multi freq...

Page 17: ...he Contacts screen tap to add a new contact People You can add contacts on your phone and synchronize them with the contacts in your Google account or other accounts that support contact syncing To see your contacts tap on the home screen From there you can tap the tabs on the top to quickly switch to Groups or Favorites Importing and exporting contacts You can import export contacts from to your ...

Page 18: ... one entry in the Contacts list 1 From the home screen tap 2 Tap a contact to display the contact s details 3 Tap Edit Join 4 Tap the contact whose information you want to join with the first entry 5 Tap DONE The information from the second contact is added to the first and the second contact is no longer displayed in the contacts list You can repeat these steps to join another contact to the main...

Page 19: ...the landscape keyboard tap the Auto rotate screen check box in System settings Accessibility Note The landscape keyboard is not supported in all applications Tap the alphabetic keys to enter letters Press and hold the keys to enter associated accented letters or numbers For example to enter È press and hold and the available accented letters and number 3 appear Then slide your finger to choose È T...

Page 20: ...uchPal Curve to speed up text input by replacing the key tapping operation with a tracing gesture where you move your finger from letter to letter without lifting the finger until you reach the end of the word To switch the keyboard layout 1 From the home screen tap System settings Language input Default Touchpal Keyboard 2 On a screen with a TouchPal keyboard tap choose the keyboard T T12 or T26 ...

Page 21: ... the desired letter appears You can also press and hold the key and slide left or right to choose the letter or number you need If word prediction is enabled just touch the keys once and choose the right word 38 ENTERTING TEXT 39 ENTERTING TEXT End of the word Start of the word The T layout Tap to enter the left letter on the key Double tap or flick right to enter the right letter symbol on the ke...

Page 22: ...THODS section you can set the default input method and choose the settings for input methods Messaging You can use Messaging to exchange text messages SMS and multimedia messages MMS Message box Instead of an inbox and outbox your phone organizes all messages you sent and received into one box where messages exchanged with the same number are grouped into one message thread on the Messaging screen...

Page 23: ...read that has the message you want to forward 2 Press and hold the message 3 Tap Forward in the menu that opens 4 Enter a recipient for the message and edit the content if you want 5 Tap to send your message Changing message settings The phone s message settings are pre configured for you to use immediately To change them tap Settings from the Messaging screen Storage settings Delete old messages ...

Page 24: ...ccess your Exchange ActiveSync account for your corporate email needs Setting up the first email account 1 When you open Email for the first time enter your email address and password 2 Tap Next to let the phone retrieve the network parameters automatically Note You can also enter these details manually by tapping Manual setup or when automatic setup fails 3 Follow the on screen instructions to fi...

Page 25: ... tap OK Writing and sending an email 1 Open your email Inbox and tap Note If you have more than one email account added on the phone tap the sender line to select the account you want to use for sending the message 2 Enter a contact name or email address in the To field Separate each recipient with a comma You can also tap to select recipients from your contacts contact groups or history Note Tap ...

Page 26: ...an use default connection settings to connect to the Web via your mobile network or Wi Fi The mobile data connection can be enabled disabled manually From the home screen tap System settings Mobile networks and check or uncheck Data enabled Adding a new mobile data connection To connect to the Internet you can use the default Access Point Names APN If you want to add a new APN please contact your ...

Page 27: ...ess point s setup page After entering the PIN number your phone automatically finds the access point and configures the connection Note For detailed information about the WPS feature of access point please refer to its documentation Connecting to a Wi Fi network 1 From the home screen tap System settings Wi Fi The Wi Fi access points or hotspots that your phone has detected are displayed with thei...

Page 28: ...e viewing will be displayed If you have not used Browser recently your home page will open Browser also opens when you tap a web link for example in an email or a text message Opening a web page or searching the web 1 Open the Browser app 2 Tap the address box at the top of the web page If the address box isn t visible scroll to the top of the web page 3 Enter the address URL of a web page Or ente...

Page 29: ...you want to open Tip Swipe a thumbnail horizontally or tap its to close the tab Tap on the top right of the screen to close all tabs Using incognito tabs for privacy browsing Pages you view in incognito tabs won t appear in your browsing history or search history No trace will be left on your phone once you close the tab 1 Tap the tabs icon beside the address bar 2 Tap New incognito tab Downloadin...

Page 30: ...fication in the status bar Tap Accept to start receiving the data Received files are stored automatically in a dedicated folder WiFiShare for instance in the phone storage or microSDHC directory You can access them with the File Manager app Bluetooth Bluetooth is a short range wireless communication technology Phones or other devices with Bluetooth capabilities can exchange information wirelessly ...

Page 31: ...o enter or confirm a passkey again 1 From the home screen tap System settings Bluetooth and make sure Bluetooth is turned on 2 In the list of paired devices tap beside the Bluetooth device you want to unpair from 3 Tap Unpair Sending data via Bluetooth 1 Open the appropriate application and select the file or item you want to share 2 Select the option for sharing via Bluetooth The method may vary ...

Page 32: ...een or tap another area on the screen that you want to focus on 4 Tap to take the photo Warning Keep a safe distance when using the flash Do not point the flash toward people s or animals eyes Adjusting camera settings Before taking a photo you can tap to open the following camera setting options Grid Show or hide the composition line Self timer Set a time delay before the camera takes a picture a...

Page 33: ...r recording video White balance Change white balance scenario or leave it at Auto Geo tag Select whether to store the GPS location in your recorded videos Silent camcorder Enable this option if you want to capture silent video clips Restore defaults Restore default camcorder settings Playing your music From the home screen tap Music to play audio files stored on your phone Music supports a wide va...

Page 34: ...gs in the playlist or toggle repeat modes Managing playlists Create playlists to organize your music files into sets of songs so that you can play the songs you like in the order you prefer Tap Add to playlist next to a song to add it to a playlist or create a new playlist Tap Delete Playlist next to a playlist to delete the playlist Tap Rename Playlist next to a playlist to rename the playlist Ta...

Page 35: ...nt to share 3 Tap and select how you want to share the items Deleting albums 1 Press and hold an album until it is selected 2 Tap more albums that you want to delete 3 Tap OK Working with pictures Tap a picture in an album to view the picture in full screen Tap the screen to view the following features Swipe horizontally to see more pictures or videos Pinch a picture or video to make it smaller Yo...

Page 36: ...t the center and select a player to start playing Tap the video to view the playback controls In the Video Player you can tap to play the video in a small floating window and continue with other tasks on the phone You can also tap Trim while the video is playing in full screen to cut a segment of the video clip and save it as a new video file Making memorable memos Sound Recorder enables you to re...

Page 37: ...endar Google s time management application You can use the calendar to schedule appointments including meetings and other events Your appointments will be displayed on the screen as are scheduled You can also synchronize appointments to your Google account which enables you to manage your schedule online on your PC Google Google is a social networking service offered by Google The Google applicati...

Page 38: ... your location you need to enable location access for Google apps From the home screen tap Google Settings Location and check Access location Getting your location 1 From the home screen tap Maps 2 Tap at the bottom The map centers on a circle that indicates your location Searching for a location 1 From the home screen tap Maps 2 Tap the search box on the top 3 Enter the address or the type of bus...

Page 39: ...th others Note The Explore nearby feature is not available for all areas Google Search You can search for information on the Web or your phone using Google Search or perform certain tasks by speaking Searching with text You can search for information on the Internet or on the phone such as apps and contacts by entering text 1 From the home screen tap Google 2 Enter the terms you want to search for...

Page 40: ...ews of your library swipe left or right Tap a song to play it When the song is playing tap the summary information at the bottom to display the playback screen Number Function 1 Song and artist information Tap or drag down to return to the music library 2 Album artwork 3 Give the song a thumbs up 4 Playback control Skip songs pause and resume playback use shuffle or repeat Drag the progress bar to...

Page 41: ...depends on your region and your service provider GOOGLE APPLICATIONS Browsing and searching for apps You can browse apps by category Tap a top level category such as Games and tap the app from any subcategory You can also search for apps using an app s name or description or the developer s name Simply tap and enter the search terms Downloading and installing apps When you find the app you are int...

Page 42: ...nable or disable existing alarms directly just tap or Using the Bed Clock You can use the phone as a bedside clock 1 Tap the Alarm tab in the Clock app 2 If necessary tap Bed Clock Preferences to set up the following bed clock options Then tap to return to the Alarm tab Enable bed clock Turn on or off the bed clock function Bed clock never sleeps Keep the bed clock screen turned on when charging t...

Page 43: ... a new location and tap Paste Tap to create a new folder in the current directory News and Weather News Weather offers weather forecasts and news stories about common topics You can also customize the news topics that are displayed From the home screen tap News Weather Swipe left or right to view the weather forecast and news headlines under different news topics Tap to refresh news and forecast d...

Page 44: ...ss Set the brightness of the display Wallpaper Select a background image for the home screen and lock screen Auto rotate screen Allow the screen to rotate the display when you rotate the phone Sleep Set the length of time of inactivity before the screen turns off automatically Daydream Manage the Daydream function When Daydream is enabled photos or animations will be displayed as a screensaver Fon...

Page 45: ...ch synthesis engine you want to use or change its settings Speech rate Select how quickly you want the synthesizer to speak Listen to an example Play a brief sample of the speech synthesizer using your current settings Pointer speed Select how fast the pointer mouse should scroll when you connect the phone to a trackpad or mouse accessory Wireless and networks Data usage You can check how much dat...

Page 46: ... files between PC and the microSDHC card on your phone Note After selecting USB mass storage you need to open the notification panel and tap USB connected Turn on USB storage to turn on the USB mass storage mode Install driver Install the driver needed for some USB connection modes such as MTP You only need to install the driver on the same PC once Note You can also install the driver on PC by run...

Page 47: ...y cause harm Trusted credentials Display trusted CA certificates Install from SD card Install certificates from the storage card Clear credentials Delete all certificates Backup reset Back up my data Back up app data Wi Fi passwords and other settings to Google servers after you sign in to your Google account Backup account Set the Google account that the data is backed up to Automatic restore Res...

Page 48: ...the phone software There are several ways to upgrade your phone software 1 Use the online upgrade tool for mobile terminal products 2 Use the one press upgrade package offered by your mobile service provider 3 Use the upgrade package on your microSDHC card Note Visit the ZTE official handset service support website http www ztedevice com support and click your country or region to learn more about...

Page 49: ... provide these features Contact your service provider TROUBLESHOOTING TROUBLESHOOTING Problem Possible causes Possible solution Battery not charging The battery or battery charger is damaged Contact the dealer The phone s temperature is below 0 C or higher than 45 C Adjust the environment to avoid extremes of temperature Poor contact between the battery and charger Check all connectors to make sur...

Page 50: ... not compatible with your phone Uninstall the software that may cause the problem Upgrade the phone software Reset the phone to factory status Device is sluggish or responds slowly Your phone is allocating memory to a large number of apps running at the same time Go to Task Manager and close apps that are not being used TROUBLESHOOTING FOR YOUR SAFETY For your safety General safety Don t make or r...

Page 51: ...t to exceed the emission limits for exposure to radio frequency RF energy set by the Federal Communications Commission of the United States Industry Canada of Canada During SAR testing this device was set to transmit at its highest certified power level in all tested frequency bands and placed in positions that simulate RF exposure in usage against the head with no separation and near the body wit...

Page 52: ...st hearing device users in finding phones that may be compatible with their hearing devices Not all phones have been rated Phones that are rated have the rating on their box or a label located on the box The ratings are not guarantees Results will vary depending on the user s hearing device and hearing loss If your hearing device happens to be vulnerable to interference you may not be able to use ...

Page 53: ...ge take it to a service center for inspection j Improper battery use may result in a fire explosion or other hazard The phone shall only be connected to products that bear the USB IF logo or have completed the USB IF compliance program Distraction Driving Full attention must be given to driving at all times in order to reduce the risk of an accident Using a phone while driving even with a hands fr...

Page 54: ...ers or could accidentally damage the phone Your phone contains small parts with sharp edges that may cause an injury or may become detached and create a choking hazard Demagnetization To avoid the risk of demagnetization do not allow electronic devices or magnetic media close to your phone for a long time Electrostatic discharge ESD Do not touch the SIM card s metal connectors Antenna Do not touch...

Page 55: ...our hearing Turn down the volume before using headphones Bluetooth stereo headsets or other audio devices Phone heating Your phone may become warm during charging and during normal use Electrical safety Accessories Use only approved accessories Do not connect with incompatible products or accessories Take care not to touch or allow metal objects such as coins or key rings to contact or short circu...

Page 56: ...ce with sensitive medical equipment Aircraft Switch off your wireless device whenever you are instructed to do so by airport or airline staff Consult the airline staff about the use of wireless devices on board the aircraft If your device offers a flight mode this must be enabled prior to boarding an aircraft Interference in cars Please note that because of possible interference to electronic equi...

Page 57: ...lier authorized by the Seller Transfer or resale of a Product will automatically terminate warranty coverage with respect to that Product This limited warranty is not transferable to any third party including but not limited to any subsequent purchaser or owner of the Product This limited warranty is applicable only to end users in the United States 1 This product or phone is warranted for 12 twel...

Page 58: ... USE OF PRODUCTS OR FUNCTIONALITY LOSS OF BUSINESS LOSS OF REVENUES OR LOSS OF ANTICIPATED PROFIT INCREASED COSTS OR EXPENSES OR FOR ANY INDIRECT OR SPECIAL OR CONSEQUENTIAL LOSS OR DAMAGE TO THE EXTENT PERMITTED BY APPLICABLE LAW ZTE S LIABILITY SHALL BE LIMITED TO THE PURCHASE VALUE OF THE PRODUCT THE ABOVE LIMITATIONS SHALL NOT APPLY TO DEATH OR PERSONAL INJURY CAUSED BY DEFECT OF PRODUCT IN MA...

Page 59: ...114 Notes NOTES ...

Search results

Summary of Contents for Cricket Grand X

Reviews:

Related manuals for Cricket Grand X

Brands by name

Popular brands

Zte Cricket Grand X, User Manual

Search results

Summary of Contents for Cricket Grand X

Reviews:

Related manuals for Cricket Grand X

Brands by name

Popular brands