Customer Support
RETURNING FOR SERVICE
Before returning any of Ziatech’s products, you must obtain a
Returned
Material
Authorization (RMA)
number
(call
(805)
541-0488). We will need the following information to expedite the
shipment of the repaired board or a replacement to you:
1.
Your company name and address for invoice
2.
Shipping address and phone number
3.
Product I.D. number
4.
If possible, the name of a technically qualified individual at your
company who is familiar with the mode of failure on the board
If the unit is out of warranty, service is available at a predesignated
service charge. Contact Ziatech for pricing and please supply a
purchase order number for invoicing the repair.
Pack the unit in anti-static material and ship in a sturdy cardboard box
with enough packing material to adequately cushion it. Mark the
RMA number clearly on the outside of the box before returning.
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Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com