Customer Support
WARRANTY
Ziatech Hardware: Within two years of shipping date, Ziatech will
repair or replace products which prove to be defective in materials
and/or workmanship, provided they are promptly returned to Ziatech
at customer’s expense and have not been repaired, altered, or
damaged by non-Ziatech personnel.
Service after warranty is
available at a predesignated service charge. Batteries are not covered
by this warranty. No other warranty is expressed or implied.
Ziatech Software: Within 90 days of shipping date, Ziatech will
replace software (PROM or diskette) should it prove defective.
Products not manufactured by Ziatech: Limited to the warranty
provided by the original manufacturer.
Batteries: Batteries are not covered by Ziatech’s warranty. For the
estimated life of batteries on Ziatech board-level products, see the
Technical Data Book or page 3-7 of this manual.
Notice: Contact Ziatech for a Return Materials Authorization (RMA)
number before returning any product to Ziatech for repair.
Life Support Policy: Ziatech products are not authorized for use as
critical components in life support devices or systems without the
express written approval of the president of Ziatech Corporation. As
used herein:
1.
Life support devices or systems are devices or systems that
support or sustain life and whose failure to perform, when
properly used in accordance with instructions for use provided in
the labeling, can be reasonably expected to result in a significant
injury to the user.
2.
A critical component is any component of a life support device
or system whose failure to perform can be reasonably expected
to cause the failure of the life support device or system or to
affect its safety or effectiveness.
D-5
Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com
