7
1.5.2
Warranty conditions
ZEPRO warranty rights are only valid if the following conditions are met:
•
Claims are made within the normal warranty period.
•
The delivery card is completed in C-care before the guarantee application is completed.
•
Installation was carried out in accordance with ZEPRO installation instructions and
also by a ZEPRO-approved superstructure builder.
•
Delivery acceptance inspection was carried out in accordance with ZEPRO’s instruc-
tions and certified in this owner's manual. See section “13 Declaration of conformity
during assembly” on page 91.
•
The annual service was carried out according to ZEPRO’s instructions and by a
ZEPRO-approved service workshop. Service must be noted in the service record. See
section “10 Service record” on page 76.
•
Warranty work may only be carried out by ZEPRO-approved workshops.
There is information on our website about service workshops and distributors by country. If
no service workshop information is available, contact your distributor.
Warranty rights cannot be exercised in countries where there is no distributor.
1.5.3
Warranty compensation:
Tail lift
Following an approved tail lift claim during the ordinary warranty period, the warranty will
cover material and labour costs for the person performing the warranty work.
Spare Parts
Following an approved part claim within the ordinary warranty period, the warranty will cover
material costs for the person performing the warranty work. The warranty on parts does not
cover labour costs.
1.5.4
The warranty covers:
Factory and material defects on:
•
Zepro original parts found to be defective.
•
Zepro original spare parts found to be defective.
•
Zepro original accessories found to be missing.
Important information
