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User guide

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Please read the following important safety notices and instructions before installing or using the product.

A DANGER warning refers to situations that could cause bodily injury
A CAUTION warning refers to situations that could result in equipment malfunction or damage

1.

Follow all warnings and instructions marked on the product

2.

Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use an antistatic cleaning pad for
cleaning

3.

Do not use this product near water

4.

Do not place this product on an unstable cart, stand or table. If the product falls, it could be seriously damaged

5.

This product should be operated using the type of power indicated on the marking label. If you are not sure of the type of power available,
consult your dealer or local power company

6.

Do not allow anything to rest on the power cord. Do not locate this product where people will walk on the cord

7.

Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short out parts that
could result in a fire or electric shock

8.

Never spill liquid of any kind into or onto the product

9.

Do not attempt to service this product yourself, as opening or removing covers may expose you to dangerous voltage points or other risks

10.

Refer all questions regarding servicing of this product to qualified service personnel

Danger

–

electric shock and fire

Electric current from power, telephone and communication cables is hazardous and could result in electric shock and/or fire.

Learn more

For more information, visit www.onetalk.com

Network details & coverage maps at vzw.com. © 2022 Verizon. VZUG3630722

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Summary of Contents for One Talk W78B

Page 1: ...One Talk W78B IP DECT Base Station and W78HV Wireless Handset conference phone user guide verizon com support one talk verizon com support yealink W78B IP DECT Base Station W78HV Wireless Handset ...

Page 2: ...g external calls 16 Placing a call from the call history 16 Placing a call from the directory 16 Placing a call from the shared directory 17 Speed dial 17 Redial 18 Placing an anonymous call 20 Answering calls 20 Assigning incoming lines to the handset 20 Answering a call 20 Answering a call when in a call 21 Answering a call automatically 21 Disabling call waiting 21 Switching among the receiver ...

Page 3: ...ll history icons 30 Viewing history records 30 Saving a history record to local directory 30 Saving a history record to blocklist 31 Deleting history records 31 Deleting a call record 31 Deleting all call records 31 Customizing your phone 31 Turning handset on 31 Turning handset off 32 Changing the base PIN 33 Changing the wallpaper 33 Setting the screen saver 33 Changing the brightness 33 Setting...

Page 4: ...th headset 41 Managing paired headsets 41 Editing device name of your handset 41 Maintaining your phone 42 Investigating warnings 42 Restarting the base station 42 Resetting the base station 42 Restarting the handset 43 Resetting the handset 43 Appendix 44 Input modes and characters 44 Notices 44 Technical support 45 Important customer information 45 WEEE warning 45 Disclaimer 45 Important 911 eme...

Page 5: ...ide may not directly reflect what is displayed or is available on your phone screen Getting started Before you use your phone take some time to get familiar with its features and user interface Hardware Overview Understanding the phone hardware helps you easily use the phone s features W78B base station hardware After the base station starts up successfully and the handset is registered to the bas...

Page 6: ...e mail or missed call 6 Speakerphone Key Switches among the receiver headset andhandsfree modes Answers an incoming call Places a call in handsfree mode 7 Navigation Keys Scroll through information or options on the screen 8 OK Key Confirms actions or enters the main menu 9 On hook Key Power Key Press briefly to return to the previous screen Long press to return to the idle screen Press to turn th...

Page 7: ...ck Connects a standard 3 5 mm headset W78HV power LED indicator LED Status Description Solid red The handset is charging Fast flashing red 300ms The handset is ringing Slowly flashing red 1s The handset receives a voice mail or has a missed call Off The handset is powered off The handset is idle The handset is fully charged Menu on the W78HV The handset provides a variety of features that are grou...

Page 8: ... Rejection Anonymous Call and Paging Directory To access the directory and manage the contacts Settings To personalize the setting of your handset History To access the call history list Soft key label Entering the main menu You can enter the main menu to view the features Procedure 1 Press the OK key when the handset is idle The main menus are displayed on the screen as icons Accessing the main m...

Page 9: ...s displayed below Accessing a submenu feature After entering a certain menu you can use the navigation keys to access the desired submenu Procedure 1 Press the up and down navigation keys to highlight the desired submenu 2 Press OK to open the submenu 3 Press the On hook key or Back to return to the previous screen Returning to idle screen Procedure Long press the On hook key to quickly exit the m...

Page 10: ...ndset 1 of the base station Soft keys The soft key labels on the screen directly above the soft keys show the functions available at that particular moment Icons Description Icons Description The phone has registered to a base station successfully The SD card is connected to the phone The phone has enabled the Bluetooth feature The battery is not inserted into the phone The phone is recording a ca...

Page 11: ... assigned to the line Icons Description Icons Description Call Forward Do Not Disturb DND Anonymous call rejection is enabled Anonymous call is enabled Unassigned outgoing line Entering characters You can enter and edit data in the corresponding field using the keypad Setting the input modes The handset provides you with 12 input modes and different input mode provides different characters The def...

Page 12: ...cters Handset registration You need to register your handset to a base station if you want to use the basic functions of the DECT phone You can register a handset to 4 different base stations at most You can select the desired base to use Note Up to 5 handsets can be registered to one base station Putting the base station into registration mode Before registering the handset you have to put the ba...

Page 13: ...User guide 13 ...

Page 14: ...et name appears on the phone screen Note If registration was not successful the handset screen will prompt you that the registration is failed Selecting a base station to connect You can connect the handset to a desired base station manually or allow the handset to connect the registered base station with the greatest signal strength automatically Procedure 1 Go to OK Settings Registration Select ...

Page 15: ...tgoing line is highlighted and followed by a left arrow 2 Highlight the desired line and then press OK The default outgoing line is changed successfully Placing calls After the handset is registered to the base station successfully you can use your handset to place an internal or external call The handset can keep 2 calls at one time at almost one associated with the audio active and the other one...

Page 16: ...nter the desired number using the keypad 2 Press the OK key or Off hook Key to dial out Placing multiple external calls When you are in a call you can hold your current call and place a new call Procedure 1 Select New Call 2 Enter the contact number and press the OK key Note You can select Options Directory to select a contact from the directory to dial out Placing a call from the call history You...

Page 17: ...vailable speed dial keys 2 9 2 Highlight the desired digit key and then press Assign 3 Select the desired contact from the directory 4 Press OK to assign the number to the selected Speed Dial key If the selected contact has multiple numbers select the desired number select OK Changing a speed dial number You can change the current speed dial number to a new desired one Before you begin The assigne...

Page 18: ...ng an external call on W78HV you can select Options Edit Before Call to edit the phone number Redialing the last dialed number Procedure 1 Press twice when the handset is idle A call to your last dialed number is attempted Adding a dialed number to local directory You can add a dialed external call number to the Local Directory or update the number for an existing contact About this task It is onl...

Page 19: ...User guide 19 3 Press Options and select Delete ...

Page 20: ...e action 5 Place a call The callee is prompted with an incoming call from anonymity If the callee enables anonymous rejection feature you may be prompted that the callee does not accept calls from an anonymous number Answering calls When you receive a call you can choose to answer it manually or automatically Assigning incoming lines to the handset You can assign one or more incoming lines for the...

Page 21: ...en the handset is placed in the charger you can simply answer the incoming calls by picking up the handset from the charger without pressing the Off hook key Procedure 1 Go to OK Settings Telephony Auto Answer 2 Press Change to select the Auto Answer check box the default status is checked Disabling call waiting If the call waiting feature is disabled when there is already a call the new incoming ...

Page 22: ...desired line 3 Enable local anonymous rejection 4 Confirm the action Rejecting calls with Do Not Disturb DND You can enable DND to reject all incoming calls automatically when you do not want to be interrupted Before you begin Check with your system administrator to find out if the DND feature is available on your phone Procedure 1 Go to OK Call Features Do Not Disturb 2 Select the desired line an...

Page 23: ...gation key to swap to the held call Call forward The handset will forward incoming calls to another party according to the forwarding type There are three forwarding types Always Forward Incoming calls are immediately forwarded There is no prompt on the phone screen when the line receives an incoming call Busy Forward Incoming calls are forwarded when the line is busy No Answer Forward Incoming ca...

Page 24: ...t Procedure 1 Select Options Call Transfer or press the TRAN key during a call 2 Enter the number you want to transfer to and dial out 3 Do one of the following When you hear the ringback tone press the TRAN key or Transfer to finish a semi Consultative Transfer After the contact answers the call press the TRAN key or Transfer to finish an Consultative Transfer consultative transfer Conference cal...

Page 25: ...ll 2 Enter the desired number and dial out 3 When the new party answers the call select Options Conference The new party is joined the conference call Holding resuming a conference call Any party in the conference call can place himself herself on hold but other parties can continue the conference call normally Note The conference call will only be held when all parties in the conference call plac...

Page 26: ...ithout scrolling through the menu Procedure 1 Go to OK Voice Mail Set Key 1 2 Select the desired line and then press Select Leaving voice mails You can leave a voice mail to someone who is busy or inconvenient to answer the call Procedure 1 Follow the voice prompts to leave a voice mail 2 Hang up to complete the voice mail Listening to voice mails You can listen to your voice mails on the handset ...

Page 27: ...OK Directory or OK Directory Local Directory 2 Use the navigation keys to look through the contacts The contact names are displayed in alphabetical order Editing contacts You can modify or add more information to your contacts Procedure 1 Go to OK Directory or OK Directory Local Directory 2 Highlight the desired contact and select Options Edit 3 Edit the contact information 4 Confirm the action De...

Page 28: ...on the phone to prevent someone from calling you Procedure 1 Go to OK Settings Telephony Blocklist 2 Select New Entry or Options New Entry 3 Enter the contact s information 4 Confirm the action Viewing blocklist contacts You can view the blocklist contacts from the blocklist on your phone Procedure 1 Go to OK Settings Telephony Blocklist 2 Use the navigation keys to look through the blocklist cont...

Page 29: ...earching for remote phone book contacts In the Remote Phone Book you can enter search criteria to find your desired contact quickly Procedure 1 Select the desired remote phone book 2 Enter your search criteria in the search field Viewing remote phone book contacts You can view the contact list of the Remote Phone Book on your phone Procedure 1 Go to OK Directory 2 Select the desired remote phone b...

Page 30: ...n Missed Calls Placed Calls Viewing history records The history record saves the call information such as the caller s name and number local line and call duration Procedure 1 Press History 2 Select the desired list 3 Highlight the desired entry and select Options Option Detail Saving a history record to local directory To identify a caller the next time you can save a history record to the Local ...

Page 31: ...l history list Procedure 1 Press History 2 Select the desired list 3 Highlight the desired entry and select Options Delete The selected entry is deleted successfully Deleting all call records You can delete all call records from the call history list Procedure 1 Press History 2 Select the desired list 3 Select Options Option Delete All 4 The phone prompts you whether to delete all records 5 Confir...

Page 32: ...User guide 32 Turning handset off The handset will be turned off automatically when the battery runs out You can also turn the handset off manually ...

Page 33: ...gned to protect your phone screen When the screen saver is enabled an analog clock will be activated and appear on the phone screen if the handset is idle for approximately 10 seconds Procedure 1 Go to OK Settings Display Screen Saver 2 Press Change to select the Screen Saver check box the default status is checked Changing the brightness The handset backlight in charger or out of charger can be c...

Page 34: ...ur phone cannot obtain the time and date automatically you can set it manually Procedure 1 Go to OK Settings Date Time 2 Edit the date and time 3 Confirm the action The time and date set on the handset will be changed accordingly Changing the time and date format You can set the phone to display the time in 12 hour or 24 hour format You can also change the date format including the options to disp...

Page 35: ...User guide 35 ...

Page 36: ...d followed by a left arrow 3 Select the desired feature Locking your W78HV Toprevent accidental use of the handset the keypad can be locked manually When the keypad is locked incoming calls will still ring on your phone but only the emergency numbers can be dialed out Locking handset keypad When you temporarily do not use your handset you can lock it manually Procedure 1 Long press the key when th...

Page 37: ...he Unlock PIN field and confirm the action 3 Select Enabled from the Lock Enable field 4 Select the desired type from the Lock type field 5 Enter the desired interval 0 3600 seconds in the Auto Lock field If the value is set to 0 the phone will not be automatically locked 6 Confirm the action Locking your phone manually You can lock the phone manually before the phone is automatically locked Befor...

Page 38: ...e About this task You can enable or disable the eco mode If the eco mode is enabled there is no signal interaction between the handset and the base station and the color of the signal strength indicator on the idle screen will be displayed in green When a call arrives or a connection occurs the phone exits the eco mode automatically and the color of the signal strength indicator on the idle screen...

Page 39: ... the status bar Switching off silent mode If you want to resume the incoming ring you can switch off silent mode Procedure 1 Long press the key until the phone prompts All Ring Tones On The silent icon disappears from the status bar Adjusting the volume You can adjust the volume of the ringer media and audio during a call Procedure Do one of the following Press the Volume key Press the left or rig...

Page 40: ...ettings Audio 2 Press Change to select the Silent Charging check box Setting the vibration mode By default the phone simultaneously vibrates and rings when receiving an incoming call The following vibration settings are available for the incoming call Vibrate and Ring The handset will simultaneously ring and vibrate Vibrate The handset will vibrate only Vibrate then Ring The handset will vibrate f...

Page 41: ...more information please refer to the headset s user guide 6 If the W78HV has detected more than one headset select yours from the list and press Pair When pairing is successful you will see the message Connect Success Managing paired headsets Procedure 1 Go to OK Settings Bluetooth 2 Select Paired Devices 3 Select the device and press Discon or Connect to change the device s current status 4 Selec...

Page 42: ...ngs Procedure 1 Go to OK Settings System Settings Base Restart 2 Enter the system PIN default 0000 and then press Done 3 Confirm the action Results After the above steps the registration LED and network status LED on the base station go out simultaneously After a period of time the LED indicators will glow green again when the base station restarts successfully Resetting the base station Your syst...

Page 43: ...dset You can restart the handset according to your needs Procedure 1 Go to Menu Settings Advanced Settings default PIN 0000 Reboot Config Handset Reboot 2 Tap OK A message prompts whether to reboot the handset Resetting the handset You can reset individual settings that you have configured on the handset Except the settings of directory call history voice mail and the handset registration the hand...

Page 44: ...7 PQRS7 pqrs7 ΠΡΣ7 PQRSŞß7 pqrsşß7 PQRŔŘ SŚŠ7 pqrŕř sśš7 ФХЦЧ7 фхцч7 רשת TUVtuv8 8 TUV8 tuv8 ΤΥΦ8 TUÙÚÛ ÜŨV8 tuùúû üũv8 TŤUÚÜ ŰŮV8 tťuúü űův8 ШЩ ЪЫ8 шщъы8 צץק WXYZ wxyz9 9 WXYZ9 Wxyz9 ΧΨΩƔ9 WŴX YŶZ9 wŵx yŷz9 WXYỲÝ ZŹŻŽ9 wxyỳý zźżž9 ЬЭЮЯ9 ьэюя9 סעפף space 0 0 0 space 0 space space 0 space 0 space 0 space 0 space 0 0 ҐЄІЇЎ 0ґєіїў space 0 space space _ space _ space _ space _ space _ space _ space _ ...

Page 45: ...ditions 1 When the power cord or plug is damaged or frayed 2 If liquid has been spilled into the product 3 If the product has been exposed to rain or water 4 If the product does not operate normally when the operating instructions are followed Adjust only those controls that are covered by the operating instructions since improper adjustment of other controls may result in damage and will often re...

Page 46: ...n FCC You can find the CE and FCC information from the label on the back of the IP phone CE mark warning This device is marked with the CE mark in compliance with Radio equipment and Telecommunications Terminal Equipment R TTE Directive 1999 5 EC Part 15 FCC Rules Any changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate ...

Page 47: ... are not sure of the type of power available consult your dealer or local power company 6 Do not allow anything to rest on the power cord Do not locate this product where people will walk on the cord 7 Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short out parts that could result in a fire or electric shock 8 Never spill liqui...

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