User guide
23
Holding and resuming calls
You can place an active call on hold and resume the call when you are ready. When you place a call on hold, the held party may hear the music on
hold.
Holding a call
You can place an active call on hold on your phone.
Procedure
1.
During a call, select Options > Hold
Note: When you have multiple calls on the phone and the current call is held, you can press the up or down navigation key to swap to the active
call.
Resuming a held call
You can view and resume a held call on the phone.
Procedure
1.
Select Resume
If multiple calls are placed on hold, select the desired call first
Note: When you have multiple calls on the phone and the current call is active, you can press the up or down navigation key to swap to the held
call.
Call forward
The handset will forward incoming calls to another party according to the forwarding type. There are three forwarding types:
•
Always Forward:
Incoming calls are immediately forwarded. There is no prompt on the phone screen when the line receives an incoming call
•
Busy Forward:
Incoming calls are forwarded when the line is busy
•
No Answer Forward:
Incoming calls are forwarded if not answered after a period of time
Forwarding incoming calls
When you are not available to handle calls, you can forward incoming calls to a specific contact.
Procedure
1.
Go to OK > Call Features > Call Forward
2.
Select the desired line
3.
Select the desired forwarding type and enable it
4.
Enter the destination number in the Target or Forward to field
5.
If you select the No Answer (No Answer Forward), select the desired ring time to wait before forwarding from the After Ring Time field
6.
Confirm the action
Summary of Contents for One Talk W78B
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