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11. AFTER-SALE SERVICE AND WARRANTY
Request for Repair
Request for repair
If any problem occurs, stop the machine immediately and turn off the circuit breaker on the machine and
the circuit breaker on the distribution panel. Then contact the dealer or Yamato Scientific.
Required information:
● Model of the product
● Serial No.
● Date of purchase
● Description of the problem (as detailed as possible)
When the service staff arrives at your factory, please present the warranty.
Warranty (Delivered separately)
● The warranty is delivered by the dealer or Yamato Scientific. Please confirm that the name of the
dealer, date of purchase and other information are described correctly and keep the warranty in a safe
place.
● The warranty period is one year from the date of purchase. During this period, failures will be
re-paired free of charge pursuant to the terms and conditions stipulated in the warranty.
● As for repair of failures which may occur after the warranty period has expired, please contact the
dealer or Yamato Scientific. Where the function can be maintained by repair, such failure will be
repaired with charge if such repair is requested by the customer.
Minimum retention period of repair parts
The minimum retention period of repair parts of the machine is seven years after the discontinuation of
production.
The repair parts are those parts that are required to maintain the performance of the product.
Summary of Contents for PDC610
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