En
121
APPENDIX
Troubleshooting
No picture.
The video signal output from this
unit is not supported by a monitor
connected to this unit via the
HDMI OUT 1-2 jacks.
Displays the Advanced Setup menu and
select “VIDEO” in “INITIALIZE” to reset
the video parameters.
111
Displays the Advanced Setup menu and set
“MONITOR CHECK” to “YES.”
111
An appropriate video input is not
selected on the TV.
Select an appropriate video input on the TV.
—
No sound is output
from a specific
speaker.
The speaker is malfunctioning.
Check the Speaker indicators on
the front panel display. If the
corresponding indicator lights up,
connect another speaker and check
if sound is output.
If sound is not output, the unit may be
malfunctioning.
11
The playback component or
speakers are not connected
properly.
Connect the cables properly. If the problem
persists, the cables may be defective.
21
,
27
Output from that speaker is
disabled.
Check the Speaker indicators on the front
panel display. If the corresponding indicator
is turned off, try the following.
1) Change to a different input source.
2) With the selected sound program, sound
is not output from that speaker. Select
another sound program.
3) “None” may have been selected for that
speaker on this unit. Display “Speaker” in
the Setup menu, and set respective
parameters to enable output from that
speaker (“Speaker”
→
“Manual Setup”
→
“Configuration”).
11
,
90
The volume of that speaker is set
to the minimum in “Speaker” in
the Setup menu.
Display “Speaker” in the Setup menu and
adjust the volume (“Speaker”
→
“Manual
Setup”
→
“Level”).
92
(If hardly any sound comes from
one channel)
Speaker output balance is not set
correctly.
Balance the volume of each speaker from
“Level” in the Setup menu (“Speaker”
→
“Manual Setup”
→
“Level”).
92
Sound may not be output from
certain channels, depending on the
input source or sound program.
Try another sound program.
47
Problem
Cause
Remedy
See
page
Only the center
speaker outputs
substantial sound.
When a monaural source sound
program is applied, for some
surround decoders, sound from all
channels is output from the center
speaker.
Try another sound program.
47
No sound is heard
from the presence
speakers.
This unit is in straight decoding
mode.
Press
STRAIGHT
to exit straight decoding
mode.
48
Sound may not be output from
certain channels depending on
input sources or sound programs.
Try another sound program.
47
No sound is heard
from the surround
speakers.
Sound may not be output from
certain channels depending on
input sources or sound programs.
Try another sound program.
47
No sound is heard
from the surround
back speakers.
“Extended Surround” in the
Option menu is set to “Off,” or an
input signal does not contain a
surround back flag with “Extended
Surround” set to “Auto.”
Set “Extended Surround” other than “Off”
or “Auto.”
56
No sound is heard
from the subwoofer.
A subwoofer is not connected, or it
is inactive.
Check that a subwoofer is connected
correctly, and from the Setup menu
“Subwoofer” (“Speaker”
→
“Manual
Setup”
→
“Configuration”
→
“Subwoofer”), set the subwoofer to “Use.”
21
,
91
The subwoofer is turned off.
Turn the subwoofer power on.
If the subwoofer includes an Auto Power
Off function, then lower the Auto Power Off
sensitivity settings.
—
The source does not contain LFE
(
☞
p. 128
) or low frequency
signals.
—
The audio input
sources cannot be
played in the desired
digital audio signal
format.
The connected component is not
set to output the desired digital
audio signals.
Set the playback component properly
referring to its instruction manual.
—
Problem
Cause
Remedy
See
page
