Quick Reference Guide
Page 11-7
Troubleshooting
¾
Check that the Touch Screen is displaying the correct size for the paper in use.
¾
Load fresh paper.
Repeated Check Tray Messages on the Touch Screen
and the paper is loaded in the tray
¾
Adjust the edge guides against the stack of paper in the tray.
¾
If the edge guides were not set against the paper stock in the tray when
Start
was selected, delete the job in the job queue and begin again.
Paper Curls
¾
Load the paper in the paper trays with the seam side of the paper up. Load the
paper in the Bypass Tray with the seam side down.
¾
Load non-standard media in the Bypass Tray.
¾
If the paper curls excessively, flip the paper over in the applicable paper tray.
Finisher
The Finisher does not stack the output correctly
¾
Unload the finisher tray frequently.
¾
Do not remove stapled sets while the finisher is compiling.
The Finisher does not staple or staple well
¾
Use less than 50 sheets of paper if they are heavier than 20lb.
L
The maximum number of sheets is 20 when stapling heavyweight paper.
¾
Check the
Touch Screen
for a fault message indicating no staples. Replace the
staple cartridge.
The seam refers to the side of a ream of
paper with a split in the wrapping. It may
also be referred to as arrow side first.
Summary of Contents for WORKCENTRE 5030
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Page 26: ...Page 1 18 Quick Reference Guide ...
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